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Bank Of Baroda, Mumbai, Maharashtra
August, 29th 2018
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




                                Request for Proposal




                     Appointment of
                 -1- Concurrent Auditor
           For each of the following Zones of
                     Bank of Baroda
                         Namely
          Ahmedabad Zone and Mumbai Zone
           To carry out Concurrent Audits of
        Branches/RLBO/CBOs/TFBO/CPC/Other
                          Units
                         For -12- months
                   From 01-10-2018 to 30-09-2019

                                      Date: 9th August, 2018
                                RFP Reference: RFP: CIAD: 110/2




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                             Page No. 1 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank



  Request for Proposal (RFP) for Appointment of -1- Concurrent Auditor for each of the
  following Zones of Bank of Baroda namely Ahmedabad Zone & Mumbai Zone to carry
  out Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- months
  from 01-10-2018 to 30-09-2019
             #    Particulars                    Timeline
             1    RFP Issuance Date                 9th August, 2018
             2    RFP Co-ordinator               S N Gidugu
                  Telephone                      022-66985284
                  Email id                       gm.ciad.bcc@bankofbaroda.com
                  Address for Proposal
                  Submission                     2nd Floor, Baroda Corporate Centre
                                                 C-26, `G' Block
                                                 Bandra Kurla Complex, Bandra East
                                                 Mumbai 400051
                  Last Date of Written
             3    request for                           20th August, 2018
                  Clarifications Before the
                  Pre-bid
                  Meeting

             4    Pre­bid Meeting                11.00 am        21st August, 2018
                                                 Address:
                                                 Baroda Corporate Centre
                                                 C-26, `G' Block
                                                 Bandra Kurla Complex, Bandra East, Mumbai 400051
                  Last Date of Submission
             5    of RFP                   2.00 pm        3rd September, 2018
                  Response (Closing Date) Address:
                                          2nd Floor, Baroda Corporate Centre
                                          C-26, `G' Block
                                          Bandra Kurla Complex, Bandra East
                                          Mumbai 400051
                  Opening of Eligibility Cum
             6    Technical Bid              2.30 pm,            3rd September, 2018

                                                 Address:
                                                 Baroda Corporate Centre
                                                 C-26, `G' Block
                                                 Bandra Kurla Complex, Bandra East
                                                 Mumbai 400051
             7    Date for presentation          Eligible short-listed bidders may be invited for a
                                                 presentation on the Technical Proposal at the discretion
                                                 of the management. Date for the presentation      will be
                                                 communicated to the short-listed bidders; the Bank's




    © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                             Page No. 2 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


   #    Particulars                              Timeline
                                                 decision is final in this regard.
   8     Opening of Financial Bid                The Financial Proposals of only those who qualify in
                                                 Technical Proposal will be opened. The date for opening
                                                 of the Financial Proposal would be communicated
                                                 separately only to those bidders who are eligible and
                                                 Technically qualified.
   9    Application Money                        INR 20,000/- (Rupees Twenty Thousand Only)
        Proposal Security (Earnest
   10   Money Deposit or EMD)                    INR 1,00,000/- (Rupees One Lakh Only)
                                                 By DD/ Pay order payable on Mumbai or by Bank
                                                 Guarantee issued by Scheduled Commercial Bank other than
                                                 Bank of Baroda and should be valid up to 31-03-2019 (in the
                                                 format given in Annexure -12.)




    © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                             Page No. 3 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

  Definition of Terms used in the RFP:

  Following terms are used in the document interchangeably to mean:

  1. "Assignment / Job/ Engagement" means the work to be performed by the selected
     Bidder pursuant to the Contract

  2. "Bank or BOB" means Bank of Baroda

  3. "BCC" means Baroda Corporate Centre, Bandra Kurla Complex, Mumbai

  4. "Day" means business day

  5. "ICAI" means Institute of Chartered Accountants of India

  6. "Personnel/ Resources" means professionals and support staff provided by the
     selected Bidder

  7. "Proposal/ Bid/ Tender" means Response to the RFP Document

  8. "RBI" means Reserve Bank of India

  9. "Recipient, Respondent, Consultant and Bidder" means interested and eligible
     applicants responding to this RFP for Concurrent Audit

  10. "Successful/ Selected Bidder" means the bidder selected as the successful bidder by
      the Bank in accordance with this RFP who is also referred to as `Concurrent Audit
      Firm'

  Confidentiality

  This document is meant for the specific use by the Firm/ person/s interested to participate
  in the RFP process. This document in its entirety is subject to Copyright Laws. Bank of
  Baroda expects the Firms or any person acting on behalf of the Firms strictly adhere to
  the instructions given in the document and maintain confidentiality of information. The
  Firms will be held responsible for any misuse of information contained in the document,
  and are liable to be prosecuted by the Bank in the event that such a circumstance is
  brought to the notice of the Bank. By downloading the document, the interested party is
  subject to the confidentiality clauses.




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                              Page No. 4 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




  Contents

  1 Introduction ........................ ..........................................................................          .............................. 8
      1.1           Introduction and Disclaimer ................................................................... .............................. 8
      1.2          Information Provided ... .......................................................................... .............................. 8
      1.3            Disclaimer................... .......................................................................... .............................. 8
      1.4            Costs Borne by Respondents................................................................ .............................. 9
      1.5           Recipient Obligation to Inform Itself ....................................................... .............................. 9
      1.6           Evaluation of Offers .... .......................................................................... .............................. 9
      1.7           Errors and Omissions . .......................................................................... ............................ 10
      1.8           Acceptance of Terms .. .......................................................................... ............................ 10
  2 Terms of the RFP Respons e ........................................................................                       ............................ 11
      2.1            RFP Response Submission .................................................................. ............................ 11
              2.1.1           Application Money ..................................................................            ............................ 11
      2.2           Registration of RFP Response .............................................................. ............................ 11
      2.3           RFP Validity period ..... .......................................................................... ............................ 11
      2.4          Appointment period ..... .......................................................................... ............................ 11
      2.5           Communication on the RFP .................................................................. ............................ 11
      2.6            Notification.................. .......................................................................... ............................ 12
      2.7           Disqualification ........... .......................................................................... ............................ 12
      2.8            Language ................... .......................................................................... ............................ 12
      2.9           Formats of Bids .......... .......................................................................... ............................ 12
      2.10          Timeframe .................. .......................................................................... ............................ 13
      2.11          RFP Response Submission Details ....................................................... ............................ 13
                2.11.1            Format for Technical Proposal ............................................... ............................ 15
      2.12          Earnest Money Deposit ......................................................................... ............................ 18
      2.13          Financial Proposal ...... .......................................................................... ............................ 18
  3 Terms of Reference ............ ..........................................................................                ............................ 19
  -   3.1            Introduction and Overview .................................................................... ............................ 19
      3.2           Purpose ...................... .......................................................................... ............................ 20
      3.3           Project Scope ............. .......................................................................... ............................ 20
  4 Evaluation process ............. ..........................................................................               ............................ 22
      4.1          Opening of Technical Proposal ............................................................. ............................ 22
      4.2           Preliminary Scrutiny .... .......................................................................... ............................ 22
      4.3           Technical Proposal evaluation criteria ................................................... ............................ 22
                  4.3.1           Techno-commercial evaluation criteria ................................... ............................ 24




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                                                                       Page No. 5 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




      4.4                Eligibility cum Technic al Proposal ......................................................... ............................ 25
   5 Terms and conditions ........ .......................................................................... ............................                           26
      5.1       General                 ...................... .......................................................................... ............................ 26
                5.1.1                    General Terms ....................................................................... ............................ 26
                5.1.2                   Rules for Responding to this RFP .......................................... ............................ 26
                5.1.3                   Price Bids .... .......................................................................... ............................ 27
      5.2                  Others ........................ .......................................................................... ............................ 27
      5.3                 Other RFP Requirements ...................................................................... ............................ 30
      5.4                 Contract Commitment . .......................................................................... ............................ 32
      5.5                 Payment Terms .......... .......................................................................... ............................ 32
      5.6                 Sub-contracting .......... .......................................................................... ............................ 32
  6 General Terms and Conditions .................................................................... ............................                                   33
      6.1                 Dispute Resolution ...... .......................................................................... ............................ 33
      6.2                 Governing Laws .......... .......................................................................... ............................ 33
      6.3                 Notices and other Communication ........................................................ ............................ 34
      6.4                 Force Majeure ............ .......................................................................... ............................ 34
      6.5                 Assignment ................. .......................................................................... ............................ 35
      6.6                 Waiver ........................ .......................................................................... ............................ 35
      6.7                 Confidentiality ............. .......................................................................... ............................ 35
      6.8                  Termination ................ .......................................................................... ............................ 35
      6.9            Publicity          ...................... .......................................................................... ............................ 37
      6.10                Solicitation of Employees ...................................................................... ............................ 37
      6.11                Inspection of Records . .......................................................................... ............................ 37
      6.12                 Compliance with Laws .......................................................................... ............................ 37
      6.13                Order Cancellation ...... .......................................................................... ............................ 38
      6.14                Indemnity .................... .......................................................................... ............................ 39
      6.15                Corrupt and Fraudulent Practices .......................................................... ............................ 40
      6.16                Violation of Terms ....... .......................................................................... ............................ 40
      6.17                Authorized Signatory .. .......................................................................... ............................ 40
      6.18                Non-Disclosure Agreement ................................................................... ............................ 41
      6.19                Right to Reject Proposals ...................................................................... ............................ 41
      6.20                Limitation of Liability ... .......................................................................... ............................ 41
      6.21                Insurance & Penalties . .......................................................................... ............................ 42
   7 Disclaimer ........................... .......................................................................... ............................                  42
  Annexure 1 ­Technical Proposal Covering Letter ........................................... ............................                                            43
  Annexure 2 ­ Letter of Authorization to Bid ..................................................... ............................                                     45




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                                                                           Page No. 6 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




  Annexure 3 ­ Eligibility Criteria ............................................................. ................................... 46
  Annexure 4 ­Approach, Methodology and Work Plan ....................................................................47
  Annexure 5 ­ Team Profile ...............................................................................................................48
  Annexure 6 ­ Proposed List of Key Personnel ................................................................................49
  Annexure 7 ­ Financial Proposal Format ........................................................................................50
  Annexure 8 ­ Undertaking................................................................................................................54
  Annexure 9 ­ Declaration for Conformity with Hardcopy Letter .....................................................55
  Annexure 10 ­Conformity Letter ......................................................................................................56
  Annexure 11 ­ Audit Coverage ........................................................................................................57
  Annexure 11A ­ Certification.. .............................................................................................................. 65
  Annexure 12 ­ Format for Bid Security Guarantee ................................................................66

  Annexure 13 - Audit Universe (List of Domestic Branches, CBO,RLBO/TFBO/CPC and Other units )
   ..........................................................................................................................................................68




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                                                                        Page No. 7 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank



  1 Introduction
  1.1      Introduction and Disclaimer

  This Request for Proposal (RFP) document has been prepared solely for the purpose of
  enabling Bank of Baroda ("the Bank") for Appointment of -1- Concurrent Auditor for each
  of the following Zones of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to
  carry out Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12-
  Months from 01-10-2018 to 30-09-2019.

  The RFP document is not recommendation, offer or invitation to enter into a contract,
  agreement or any other arrangement, in respect of the services. The provision of the
  services is subject to observance of selection process and appropriate documentation
  being agreed between the Bank and any successful Firms identified by the Bank, after
  completion of the selection process as detailed in this RFP document.

  The RFP document is intended solely for the information of the party to whom it is issued
  ("the Recipient" or "the Respondent") and no other person or organization.

  Bank of Baroda hereby invites responses from competent and registered Chartered
  Accountancy Firms registered with ICAI & RBI for Appointment of -1- Concurrent Auditor
  for each of the following Zones of Bank of Baroda namely Ahmedabad Zone and
  Mumbai Zone to carry out Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other
  Units for -12- Months from 01-10-2018 to 30-09-2019.

  1.2     Information Provided

  The RFP document contains statements derived from information that is believed to be
  true and reliable at the date obtained but does not purport to provide all of the information
  that may be necessary or desirable to enable an intending contracting party to determine
  whether or not to enter into a contract or arrangement with the Bank in relation to the
  provision of services. Neither the Bank nor any of its directors, officers, employees,
  agents, representative, contractors, or advisors gives any representation or warranty
  (whether oral or written), expressed or implied as to the accuracy, updating or
  completeness of any writings, information or statement given or made in this RFP
  document.

  1.3       Disclaimer

  Subject to any law to the contrary, and to the maximum extent permitted by law, the Bank
  and its directors, officers, employees, contractors, representatives, agents, and advisors
  disclaim all liability from any loss, claim, expense (including, without limitation,




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                              Page No. 8 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




  any legal fees, costs, charges, demands, actions, liabilities, expenses or disbursements
  incurred therein or incidental thereto) or damage, (whether foreseeable or not) ("Losses")
  suffered by any person acting on or refraining from acting because of any presumptions
  or information (whether oral or written and whether express or implied), including
  forecasts, statements, estimates, or projections contained in this RFP document or
  conduct ancillary to it whether or not the losses arises in connection with any ignorance,
  negligence, inattention, casualness, disregard, omission, default, lack of care, immature
  information, falsification or misrepresentation on the part of the Bank or any of its
  directors, officers, employees, contractors, representatives, agents, or advisors.

  1.4      Costs Borne by Respondents

  All costs and expenses (whether in terms of time or money) incurred by the Recipient/
  Respondent in any way associated with the development, preparation and submission of
  responses, including but not limited to attendance at meetings, discussions,
  demonstrations, etc. and providing any additional information required by the Bank, will
  be borne entirely and exclusively by the Recipient/ Respondent.

  1.5      Recipient Obligation to Inform Itself

  The Recipient must apply its own care and conduct its own investigation and analysis
  regarding any information contained in the RFP document and the meaning and impact of
  that information.

  1.6      Evaluation of Offers

  Each Recipient acknowledges and accepts that the Bank may, in its sole and absolute
  discretion, apply whatever criteria it deems appropriate in the selection of -1- Concurrent
  Auditor for each of the following Zones of Bank of Baroda namely Ahmedabad Zone and
  Mumbai Zone to carry out Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other
  Units for -12- Months from 01-10-2018 to 30-09-2019 not limited to those selection
  criteria set out in this RFP document.


  The issuance of RFP document is merely an invitation to offer responses to this RFP and
  must not be construed as any agreement or contract or arrangement nor would it
  construed as any investigation or review carried out by a Recipient. The Recipient
  unconditionally acknowledges by submitting its response to this RFP document that it has
  not relied on any idea, information, statement, representation, or warranty given in this
  RFP document.




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                              Page No. 9 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




  1.7      Errors and Omissions

  Each Recipient should notify the Bank of any error, fault, omission, or discrepancy found
  in this RFP document but not later than last date of receiving clarifications.

  1.8      Acceptance of Terms

  A Recipient will, by responding to the Bank's RFP document, be deemed to have
  accepted the terms as stated in this RFP document.




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 10 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  2 Terms of the RFP Response
  2.1      RFP Response Submission

  2.1.1 Application Money
  Application Money as mentioned in "Key Information on the RFP Response
  Submission" by way of Demand Draft favouring `Bank of Baroda', payable at Mumbai,
  which is non-refundable, must be submitted separately along with RFP response. The
  Bank may, at its discretion, reject any Firm where application money has not been
  furnished with the RFP response.

  2.2      Registration of RFP Response

  Registration of RFP response will be effected by the Bank by making an entry in a
  separate register kept for the purpose upon the Bank receiving the RFP response in the
  above manner. The registration must contain all documents, information, and details
  required by this RFP. If the submission to this RFP does not include all the documents
  and information required or is incomplete or submission is through e-mail, the RFP is
  liable to be summarily rejected.

  All submissions, including any supporting documents, will become the property of the
  Bank. The Recipient shall be deemed to have licensed, and granted all rights to, the Bank
  to reproduce the whole or any portion of their submission for the purpose of evaluation.

  2.3      RFP Validity period

  RFP responses must remain valid and open for evaluation according to their terms for a
  period of at least 180 days from the RFP opening date.

  2.4      Appointment period

  Post the evaluation process, the selected firm would be initially appointed by the Bank for
  twelve months and may be extended annually for further two years subject to satisfactory
  performance and at the sole discretion of the Bank. The appointment period will be
  governed by the extant RBI guidelines in this regard. Bank reserves the right to
  increase/decrease the number of auditable entities at any time.

  2.5      Communication on the RFP

  Recipients are required to address all communication/ clarifications/ queries if any
  relating to the RFP in writing via email on or before the last date of receiving request for




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 11 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

  Clarification as per details provided in the RFP. The Bank will try to reply, without any
  obligation in respect thereof, every reasonable query raised by the Respondents in the
  manner specified. Any changes to the RFP will be communicated as Addendum to the
  RFP and will be published on the Bank's website under Tenders section. However, the
  Bank will not answer any communication initiated by the Respondents beyond the dates
  provided in "Key Information on the RFP Response Submission".

  The Bank may in its absolute discretion seek, but under no obligation to seek, additional
  information or material from any Respondents after the RFP closes and all such
  information and material provided must be taken to form part of that Respondent's
  response.

  Respondents should invariably provide details of their email address as any clarifications
  required by the Bank against the response to the RFP will only be communicated to the
  Respondent via email. If Bank in its sole and absolute discretion deems that the originator
  of the query will gain an advantage by a response to a question, then Bank reserves the
  right to communicate such response to all Respondents.


  The Bank may in its absolute discretion engage in discussion or negotiation with any
  Respondent (or simultaneously with more than one Respondent) after the RFP closes to
  improve or clarify any response.

  2.6      Notification

  The Bank will notify all the Respondents in writing immediately post completion of the
  RFP Evaluation on the outcome of the process. The Bank is not obliged to provide any
  reasons for any such acceptance or rejection.

  2.7      Disqualification

  Any form of canvassing/lobbying/influence will result in disqualification at the sole
  discretion of the Bank.

  2.8      Language

  The RFP response prepared by the Firm, as well as all correspondence and documents
  relating to the RFP exchanged by the Firm and the Bank and supporting documents and
  printed literature shall be in the English language only.

  2.9      Formats of Bids

  The Firms should use the formats prescribed by the Bank in submission of the RFP
  Response. The Bank reserves the right to ascertain information from the banks and




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 12 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




  other institutions to which the Firms have rendered their services for execution of similar
  assignments.

  2.10 Timeframe

  The timeframe has been provided at the start of this document for the overall selection
  process. The Bank reserves the right to vary this timeframe at its absolute and sole
  discretion and without providing any notice/intimation or reasons thereof. Changes to the
  timeframe will be relayed to the affected Respondents during the process. The time
  schedule will be strictly followed. Interested parties are expected to adhere to these
  timelines. However, the Bank reserves the right to change the aforementioned timelines.


  2.11 RFP Response Submission Details

  Eligibility & Technical Proposals shall be submitted in sealed envelopes super scribing:

  "ELIGIBILITY CUM TECHNICAL PROPOSAL FOR BANK OF BARODA Appointment
  of Concurrent Auditors of the Bank for Branches /RLBO/CBOs/TFBO/CPC/Other
  Units for Ahmedabad & Mumbai Zone, SUBMITTED BY "................" on the top of
  the sub-envelope containing the Eligibility Bid. (Please write the name of Zone for which
  application is made).

  FIRM DETAILS should be provided on the main envelope as well as sub envelopes
  which include:

  CONTACT PERSON NAME:

  EMAIL ADDRESS:

  CONTACT NUMBER:

  Bank Detail : To facilitate refund of EMD through NEFT. Please provide Bank A/c
  No., IFSC Code and A/c Type of the firm.

  The sub-envelope should also have the Application Money Demand Draft and the EMD
  as specified. This envelope should also have the CD (PDF format) of the Technical
  Proposal submission.

  The RFP response document should be submitted to the Bank in hard copy in
  sealed cover for evaluation of the Technical Proposal.




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 13 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank



  ELIGIBILITY CRITERIA (Annexure 03)

               1. One Firm is allowed to bid for one zone only.
               2. If one firm bids for more than one Zone, all the bids of that firm will be
                   rejected.
               3. Concurrent Auditors identified for other- 11- Zones excluding Ahmedabad
                   Zone & Mumbai Zone of the Bank are not eligible to apply. (The existing
                   concurrent auditor of the -2- Zones ­ Ahmedabad Zone & Mumbai Zone are
                   eligible to bid.)
               4. Cut-off date for eligibility criteria is the last date of submission of Bids.
               5. If Firm quotes bid price less than the minimum price of RFP the bid of that
                   firm will be rejected.
  Sl.      Details                                              Support Documents to be submitted
  1        The Bidder should be a Chartered Accountancy Firm,          Certificate of Registration with ICAI.
           registered with ICAI. The Bidder should be a                Partnership Deed in case of Partnership
           Partnership Firm/ Limited Liability Partnership             Firm and Registration Certificate of ROC
                                                                       (for LLPs).
  2        The Bidder Firm should be Grade-I as suggested by           The latest copy of grade suggested by RBI in
           RBI for Statutory Audit as available on Website             the name of the bidder firm for Statutory
           www.meficai.org (latest).                                   Audit be submitted. Copy of MEF certificate
                                                                       in the name of the bidder firm be submitted.
  3        The Bidder should have carried out (including               Letter of engagement in the name of the
           currently conducting) Concurrent Audit of Branch            bidder firm be submitted.
           of minimum of 2 scheduled commercial banks in
           the last 5 years
  4        The Bidder should have carried out (including               Letter of engagement in the name of the
           currently conducting) Statutory Audit of Branches           bidder firm be submitted.
           of scheduled commercial banks in the last 5 years
  5        The Bidder should have minimum of -2- CISA/                 CISA/ DISA qualified CA partners ­ copy
           DISA qualified CA partners/ staff                           of CISA/ DISA certificate along with
                                                                       membership number of ICAI to be
                                                                       enclosed
  6        The Bidder should have Head Office/ Branch                  A self-declaration on the Bidder's letter
           Office in the Zone* for which they are applying for         head along with details of partners and
           Concurrent Audit.                                           permanent qualifies staff located in the
                                                                       Zone for which they are applying
  7      The Bidder firm should not have been black listed/            A self-declaration on the Bidder's letter
         debarred by any Government Financial Institutions/            head
         Banks/ RBI/ ICAI/ IBA/ Government/ Semi
         Government Departments/ PSUs in India
  8      The Bidder should not be owned or controlled by A self-declaration on the Bidder's letter
         any Director or Employee of Bank of Baroda, both head with location.
         present and those who have retired in the last two
         years, or by any of their relatives. Further, the
         Bidder shall not engage any of the foregoing
         persons as partners, employees or contractors for
         any work whether connected with the "Assignment/
         Job/ Engagement" nor shall they benefit directly or
         indirectly from the "Assignment/ Job/ Engagement"
         in any manner.
  *Zone means:
    For Ahmedabad Zone             ­ Administrative jurisdiction of Ahmedabad,
                                     Gandhinagar Jamnagar, Bhuj, Anand, Mehsana &
                                     Rajkot Regions.


   For Mumbai Zone                     - Administrative jurisdiction of Mumbai Metro South,
                                         Mumbai Metro North, Mumbai Metro Central &


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                                        Mumbai Metro East Regions.
  Note- All the support documents need to be submitted duly indexed / numbered sequentially in
  the above order with respective eligibility criteria.

  Only Bidders that fulfil ALL the eligibility criteria as mentioned above are eligible to
  participate in this Bid. The Bidder should submit their responses along with documentary
  evidence and self-declaration, as required for the above eligibility criteria. Proposals of
  those bidders, who do not fulfil any of the eligibility criteria as stated in full, will be
  summarily rejected. Firms fulfilling the eligibility criteria as laid out above will proceed to
  the next stage of the Technical Evaluation. The Bank's discretion on `Eligibility Criteria' is
  final.

  ENVELOPE 1: (Eligibility Criteria): The requisite certificates and documents supporting
  the eligibility criterion should be submitted as per Annexure 3 in Envelope ­ 1 separately
  to the Bank address as specified:

  Envelope 1 shall also contain the letter of authorization as per format given in Annexure
  2.

  Pre Bid Queries:

  The Bidder should carefully examine, understand the scope and terms and conditions of
  the RFP and may seek clarifications, if required. The bidders in all such cases, seek
  clarification in writing in advance, in the same serial order of the RFP by mentioning the
  relevant Page number and clause number of the RFP. All communications regarding
  points requiring clarifications on doubts, if any, shall be given in writing to the RFP Co-
  ordinator by the intending bidders before the timelines specified.






  2.11.1 Format for Technical Proposal
  The Technical Proposal should be made in an organized, structured and neat manner.
  Brochures/ leaflets should not be submitted in loose form. The suggested format for
  submission of the Technical Proposal is as follows:

  1. Earnest Money Deposit (EMD) ­ Demand Draft /Bank Guarantee kept in separate
     cover

  2. Application Money (Demand Draft)

  3. Offer covering letter as per Annexure 1

  4. Approach, Methodology and Work plan as per Annexure 4

  5. Proposed Team Profile as per Annexure 5

  6. Proposed List of Key personnel as per Annexure 6

  7. Undertaking as per Annexure 8

  8. Conformity with Hard Copy Letter as per Annexure 9

  9. Conformity Letter as per Annexure 10




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  10. Comments on the Terms of Reference/ RFP

  11. A copy of the RFP along with the addendum duly putting the seal and signature on
      all the pages of the document for having noted contents and testifying conformance
      of the terms and conditions, should be included in Envelope-2.

  ENVELOPE 2: Technical Proposal - 1 Hard Copy and Soft Copy

  The Technical proposal should be submitted in the form of one hard copy and one soft
  copy. Hard Copy should be placed in a sealed envelope super-scribed as "TECHNICAL
  PROPOSAL". Soft Copy should be submitted in a CD (PDF format) in a sealed envelope
  marked "SOFT COPY OF TECHNICAL PROPOSAL". These two sealed envelopes must
  be placed in a single sealed envelope super-scribed as "Technical Bid for Appointment of
  -01- Concurrent Auditor for Branches/RLBO/CBOs/TFBO/CPC/Other Units for
  Ahmedabad Zone & Mumbai Zone for 01-10-2018 to 30-09-2019. (Please write the name
  of Zone for which application is made).

  The Technical Proposals should be complete in all respects and should contain all
  information as specified in the RFP, with the exclusion of the Financial Proposal. The
  Technical Proposal should not contain any price information; any Firms disclosing the
  Financial Proposal information in the Technical Proposal will be summarily rejected.
  One hard copy of the Technical Proposal should be submitted and one soft copy (both
  in one closed envelope to the Bank marked as Hard Copy and Soft Copy respectively).
  The Technical Proposal should indicate the ideas, solutions and processes suggested in
  `Scope of Work'.

  All the relevant pages of the proposal are to be numbered and signed by an authorized
  signatory on behalf of the Firm. The number should be unique serial number across the
  document. The Bidder should provide documentary evidence of the authorised signatory
  for the purpose of this RFP.

  The RFP response shall be in the English language only. The contact name, email ID and
  telephone numbers (mobile & landline) of the Firm shall also be indicated on the sealed
  cover.
  EMD (DD or Bank Guarantee) and Application Money (DD) should be placed in the original
  Technical Proposal submitted to the Bank.

  Format for Financial Proposal:

  The Financial Proposal needs to be provided in the template provided in Annexure 7. The
  Financial Proposal should be submitted in the form of one hard copy only. Hard Copy should
  be placed in a sealed envelope super-scribed as "FINANCIAL PROPOSAL for Ahmedabad
  Zone & Mumbai Zone and be placed in a single sealed envelope super-scribed as
  "Appointment of -01- Concurrent Auditor for Branches/RLBO/CBOs/TFBO/CPC/Other Units
  from 01-10-2018 to 30-09-2019 for Ahmedabad Zone & Mumbai Zone" (Please write the
  name of Zone for which application is made)




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  The Financial Proposal and Technical Proposals must be submitted separately in
  different envelopes. It is reiterated that if any envelope is found to contain both Technical
  and Financial Proposals, such offers will be rejected by the Bank. Offer should not be
  conditional in any manner; any conditional Financial Proposal responses shall be rejected
  by the Bank.

  The THREE SEPARATE sealed envelopes containing the Eligibility Criteria (as per
  Annexure-3), Technical Proposal, Financial Proposal must be submitted in three separate
  covers to the Bank directly as under (Properly Marked)

  ·      ENVELOPE-1: Eligibility Criteria as per Annexure 03
  ·      ENVELOPE-2: Technical Proposal: (2 Copies i.e. Hard Copy and Soft Copy)
  ·      ENVELOPE-3: Financial Proposal only -1- Hard Copy

  Each of the above set (Envelope) of the Proposal must be labelled with the following
  information:
  Application for Concurrent Audit of the Bank ­ Ahmedabad Zone & Mumbai Zone (Please
  write the name of the Zone for which application is made).

  1. Technical/ Financial Proposal as applicable
  2. RFP Reference Number and Date
  3. Name of the Bidder


  IMPORTANT POINTS TO BE NOTED

  a) The sealed bid envelopes should be delivered to the RFP Co-ordinator at the postal
     address mentioned in the point "Key Information on the RFP Response
     Submission". The Bank has nominated the RFP Co-ordinator to manage the bid
     process on behalf of the Bank.
  b) All the queries and communication must be addressed to the RFP Co-ordinator from
     the Bank.
  c) All envelopes should be securely sealed and stamped.
  d) All letters must be addressed to the RFP Co-ordinator.
  e) Only one submission of the RFP response by each Respondent will be permitted. In
     case there are multiple submissions by the same organization, all the bids of the firm
     will be rejected. All responses would be deemed to be irrevocable offers/proposals
     from the Respondent and may if accepted by the Bank form part of the final contract
     between the Bank and selected Respondent.
  f) Unsigned responses would be treated as incomplete and are liable to be rejected.




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  2.12 Earnest Money Deposit
  The Firm will have to submit the Earnest Money Deposit (EMD ­ Bid Security) while
  submitting their bid at the rate stipulated by the Bank in the section on "Key Information
  on the RFP Response Submission". The Earnest Money Deposit is required to protect
  the Bank against the risk of the Firm's conduct.

  The Earnest Money Deposit shall be denominated in the Indian Rupees only and shall be
  in the form of a Demand Draft or Bank Guarantee favouring "Bank of Baroda" payable at
  Mumbai. Any bid not secured in accordance with the above will be rejected by Bank of
  Baroda as non-responsive.

  The earnest money deposit of a Firm may be forfeited by the Bank if the Firm withdraws
  its bid during the bid validity period.

  Unsuccessful Firms who have not been selected­The EMD will be returned by the
  Bank within two weeks from closure of the selection process. No interest shall be paid on
  EMD to Unsuccessful Firms.

  Security Deposit payable by the Successful Bid Winner ­ The Selected Firm has to
  deposit with the Bank an amount of 5% of the Contract Value towards security deposit for
  the entire period of the contract, within 15 days from the date of communication about
  selection as Firm by the Bank. The selected Firm's Earnest Money Deposit will be
  adjusted against the security deposit requirement. The EMD of the Selected Firm may be
  forfeited if the Selected Firm fails to furnish security deposit within 15 days from the date
  of communication about selection of the Firm by the Bank.



  2.13 Financial Proposal

  The Financial Proposals should contain all relevant price information and should not
  contradict the Technical Proposal in any manner. There should be no hidden costs for
  items quoted. The offer must be made in Indian Rupees only and the offer should include
  all applicable taxes and other charges, excluding GST. The Bank is not responsible for
  the arithmetical accuracy of the bid.

  The Firm will have to ensure all calculations are accurate. The Bank at any point in time
  for reasons whatsoever is not responsible for any assumptions made by the Firm. The
  Bank at a later date will not accept any plea of the Firm or changes in the commercial
  offer for any such assumptions.

  Applicant should quote fees as per the format provided by the Bank while submitting the
  Financial Proposal as per Annexure 7.




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  3 Terms of Reference
  3.1      Introduction and Overview

  Bank of Baroda, a body corporate constituted under the Banking Companies (Acquisition
  & Transfer of Undertakings) Act 1970, having its Corporate Office at C-26, G-Block,
  Bandra Kurla Complex, Bandra East, Mumbai ­ 400051 (hereinafter referred to as the
  "Bank") which expression unless repugnant to the context or meaning thereof shall mean
  and include its successors and assigns), intends to issue this bid document, hereinafter
  called RFP, to eligible Firms, hereafter called as "Bidders or Firms" to participate in the
  competitive bidding for Appointment of -1- Concurrent Auditor for each of the following
  Zones of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out
  Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months
  from 01-10-2018 to 30-09-2019

  Bank of Baroda is one of India's largest banks with a strong domestic presence spanning
  5502 branches and 9128 ATMs supported by self-service channels, as well as 105
  branches/ offices overseas including branches of subsidiaries, distributed spanning 24
  countries. The Bank has wholly owned subsidiaries such as BOB Cards and BOB
  Capital. Bank of Baroda also has joint ventures for life insurance with India First Life
  Insurance and for asset management with Baroda Pioneer Asset Management. The Bank
  owns 98.57% in Nainital Bank. The Bank has also sponsored three Regional Rural Banks
  namely Baroda Uttar Pradesh Gramin Bank, Baroda Rajasthan Gramin Bank and Baroda
  Gujarat Gramin Bank. The Bank also holds stake in several companies which have been
  invested over the past few years.


  BACKGROUND:

  The Bank intends to go for this arrangement to:

  1. Streamline the variable quality of the work of Concurrent Auditors.
  2. Reduce administrative issues in managing the large number of Concurrent Auditors
     and evaluating their work.
  3. Scale on the part of Auditors to use technology in auditing and ensuring regulatory
     compliance.

  OBJECTIVES OF FLOATING RFP:

  1. To improve the effectiveness of concurrent audit for detecting violations and providing
     early warning signals about weaknesses and problems.
  2. To optimise the cost of concurrent audit consistent with ensuring quality.




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  3.2      Purpose

  The Bank, for this purpose, invites proposals from competent Firms who are interested in
  participating in this RFP and must fulfil the eligibility criteria mentioned under Annexure
  03 and also in a position to comply with the technical requirement mentioned and submit
  the required proposal as per the RFP Apart from the above the Firm must also agree to
  all our terms & conditions mentioned under this RFP.

  3.3      Project Scope

  This RFP is floated for Concurrent Audit of Branches, RLBO, CBO, TFBO, CPC and
  other units of -2- Zones of the Bank of Baroda namely Ahmedabad and Mumbai Zones of
  the Bank.

  An eligible firm can apply for Concurrent Audit of one Zone only.

  Bank of Baroda seeks to appoint -1- Concurrent Auditor for each of the following Zones
  of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out Concurrent
  Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months from 01-10-
  2018 to 30-09-2019

  It is expected that the selected Firm will have necessary expertise, experience,
  capabilities and knowledge in the area, which shall broadly cover the areas listed below.
  This listing is not exhaustive and should be regarded as an outline only. The objective is
  to provide `best in class' Concurrent Audit services to the Bank. Brief roles of the selected
  Concurrent Auditor are mentioned below:


           Conduct Concurrent Audit for the Bank covering branches/ operating units as per
           audit plan decided by the Bank which is mentioned in Annexure 11, 11A & 13 of
           this RFP.

           Consolidation of audit findings across operating units/ branches mentioned under
           Annexure 11, Annexure 11A& 13 of this RFP, to identify process improvement
           opportunities and control gaps.

           Provide suggestions addressing process improvement opportunities and controls
           gaps to the Management.




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  Deliverables:

        The Concurrent Auditor shall provide the following minimum deliverables as per the
        indicated frequency as below.
    Deliverables                       Audience                                 Frequency

    Audit Reports for all the          Zonal Internal       Audit Division Monthly, By 10th of the
    Branches and other units           (ZIAD), Respective Branches              succeeding month
    subjected to concurrent            and Controlling Office
    audit from time to time

    Summary of Audit report            Respective Regional              Office, Quarterly , By 15thof the
    of Branches and           other Zonal         Office     and        Zonal succeeding month
    units at Regional        Office Internal Audit Division (ZIAD)
    level

    Summary of Audit report            Respective          Zonal        Office, Quarterly , By 20th of the
    of Branches and           other Zonal Internal          Audit Division succeeding month
    units at Zonal Office level        (ZIAD)      and Central Internal
                                       Audit Division (CIAD)



            Over and above this, Audit Report is required to include immediate reporting of
            high-risk issues to the Bank and the corrective action initiated by the Bank in that
            regard.

            Audit Reports to also include review of Action Taken Reports (ATR) and
            escalation of delays in action taken, if any.

   Concurrent Audit Coverage ­ As mentioned under Annexure 11 of this RFP
   Concurrent Audit Certification­ As mentioned under Annexure 11 A of this RFP

   List of Branches, TGBO, CPC, CBOs, RLBO and other units ­ As mentioned under
   Annexure 13 of this RFP




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  4 Evaluation process
  4.1      Opening of Technical Proposal

  Technical Proposals received within the prescribed date and time will be opened in the
  presence of the authorized representatives of the firms bidding who choose to attend the
  opening of the offer on the date and time specified in this RFP document. The Authorized
  representative of the firm having photo identification, present shall sign a register of
  attendance. The representative has to submit an authority letter duly signed by the firm,
  authorizing him to represent and attend the Bid opening on behalf of the firm.

  4.2      Preliminary Scrutiny

  The Bank will scrutinize the offers received to determine whether they are complete and
  as per RFP requirement, whether technical documentation as asked for and required, to
  evaluate the offer has been submitted, whether the documents have been properly
  signed and whether items are offered as per the RFP requirements. The Bank will inform
  the date, time and venue of presentation to the eligible firms.

  The proposals received by the Bank will be technically evaluated to arrive at the technical
  scoring as per the scoring methodology specified below under the TECHNICAL
  PROPOSAL EVALUATION CRITERIA. The Bids which are securing the technical score
  of 70 or more marks out of a total of 100 marks are considered as technically qualified
  and only those technically qualified Bids will be further processed to find "Highest scoring
  Firms" as per evaluation methodology under TECHNO COMMERCIAL EVALUATION
  CRITERIA. The Bank however retains the right to lower the cut off score if adequate
  number of bids does not qualify with the minimum score specified above.

  A list of the Proposed Team Leader and top 10 members to be deployed for the
  assignment to be furnished with details of Name, Age, Qualifications, Experience and
  location in Annexure 05. Kindly note that the team proposed in the Technical Proposal will
  need to necessarily be made available to the Bank for delivery assignment. During the
  course of the presentation, the Bank has the right to interview the personnel, to decide to
  deploy in the assignment or not. The Bank shall reserve the right to seek the change of
  Resource personnel in case of need. The Bank reserves the right to review the decision
  of appointment of the Concurrent Auditor at any point of time.

  4.3      Technical Proposal evaluation criteria

  Bank may call for a presentation before the Selection Committee of the Bank by the
  eligible firms on their understanding of the key considerations for Concurrent Audit,
  proposed Methodology and Approach to be adopted for the Bank, and the proposed
  team. The technical capabilities and competence of the Firm should be clearly reflected in
  the write-up. The date and time of the presentations, if required will be notified by the
  Bank; no changes in the schedule will be entertained thereafter.




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  Based on the details submitted by the Firms in the Technical Proposal and the write
  up/presentation made by them before the Selection Committee of the Bank, the Technical
  Evaluation of the eligible Firms will be carried out as furnished below:

    No. Particulars                                                                     Maximum Eligible
                                                                                           Marks for
                                                                                           evaluation
    1      Overall Profile of the firm
    1.1    Profile of firm, its partners, scale, profitability of                                 10
           operations, IT capabilities etc. will be taken into account).
           Presence in India ­ number of offices and permanent
           manpower within the zone

    2      Past Experience
    2.1    2-marks per branch to be awarded for experience of                                     15
           Concurrent Audit of Branches of each scheduled
           commercial bank during the last 5 financial years
           including assignment of the current year.
    2.2    2-marks per Bank per year to be awarded for experience                                  5
           of Statutory Branch Audit of Branches of each scheduled
           commercial bank during the last 5 financial years
           including assignment of the current year.
    2.3    10-marks to be awarded for experience of Central                                       10
           Statutory Audit of scheduled commercial bank during the
           last 5 FYs including assignment of the current year.
            10 marks for full term of 3 years as CSA. The firm should
           have signed Balance Sheet on year end. Pro-rata 3.33
           marks for each year.
    3      Understanding of the scope & proposed approach
           Understanding of the scope of the assignment                                           20
           demonstrated in the response to the RFP, Technical
           approach &Methodology (Bidder should submit a write-up
           showing the approach towards concurrent audit of the
           Bank including use of automated tools, Forensic Audit
           Capabilities etc. to enhance overall audit effectiveness)

    4      Team Profile




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       4.1 Experience of key personnel assigned (based on the                               10
           Curriculum Vitae of the Team leaders, Subject Matter
           Experts for different facets        of Banking,      resource
           personnel etc). Key personnel should also be suitably
           qualified (CA/ CIA/ CISA/ DISA/ MBA). Team should have
           experience in the areas of audit execution for Banks in
           India. ICAI certification course on Concurrent Audit.
       4.2 1.5 marks to be awarded for each partner of the firm and -                       20
           01- mark for full time CA employee.
       4.3 2-marks to be awarded for each CISA/DISA qualified                               10
           Partner /CA employee.
           Total                                                                             100

  Note: For the purpose of evaluation, `scheduled commercial banks' in India excludes
  Regional Rural Banks and Co-operative Banks.


  4.3.1 Techno-commercial evaluation criteria
  This will be a techno commercial evaluation and accordingly the Technical evaluation will
  have 80% weightage and Commercial evaluation shall have 20% weightage. These
  weightages shall be taken into consideration for arriving at the Successful Firm. The
  evaluation methodologies vis-a-vis the weightages are as under:

  Score will be calculated for all technically qualified Firms using the following formula:

  S = (T/T High x 80) + (C Low/C x 20)

  Where:

   S           = Score of the Firm

   T           =Technical score of the Firm

   T High = Highest Technical score among the Firms C
  Low = Lowest Quote of C among the Firms

  C= Quote as provide d by the Firm (please refer to Annexure 7)



  The Firm securing the highest score becomes the successful Firm

  For example ­ There are three bidders A, B and C.

  Technical score will be arrived at treating the marks of the bidder scoring the highest
  marks (A) in Technical evaluation as 100. Technical score for other bidders (B, C, etc.) will
  be computed using the formula Marks of B / Marks of highest scorer A*100.




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  Similarly Commercial Score of all technically cleared bidders will be arrived at taking the
  cost quoted by L1 bidder i.e., the lowest quote from all technically qualified bidders (say
  C) as 100. Marks for other bidders will be calculated using the formula Commercial
  Score = Cost of L1 bidder / Cost quoted by bidder * 100.

  A "Combined score" will be arrived at, taking into account both marks scored through
  Technical Proposal evaluation and the nominal commercial quotes with a weightage of
  80% for the Technical Proposal and 20% for the Financial Proposal as described below.

  The combined score is arrived at by adding Technical Score and Commercial Score.
  The successful bidder will be the one who has highest Combined Score.

                    Technical        Nominal
   Sr.                                               Technical         Commercial        Combined Score
       Bidder Evaluation Bi d Price in
   No.                                                  Score              Score             (out of 100)
              marks (T)        INR
   1        A           95              71        95/95*80 = 80.0 60/71*20 = 16.9 80.0+16.9 = 96.9
   2        B           85              65        85/95*80 = 71.6 60/65*20 = 18.5 71.6+18.5 = 90.1
   3        C           90              60        90/95*80 = 75.8 60/60*20 = 20.0 75.8+20.0 = 95.8


  In the above example Bidder A with highest score becomes the successful bidder.

  In case of more than one vender with equal highest score up to three decimal, then
  vender with highest (among those with highest equal score), technical marks will be
  considered for successful Bidder.

  4.4      Eligibility cum Technical Proposal

  Eligibility criteria for the Bidder to qualify this stage is clearly mentioned in Annexure 03.
  ­ Eligibility Criteria Compliance to this document. The Bidder would need to provide
  supporting documents as part of the eligibility proof. The Technical Proposal will also be
  evaluated for technical suit ability.

  During evaluation of the Tenders, the Bank, at its discretion, may ask the Bidder for
  clarification in respect of its tender. The request for clarification and the response shall be
  in writing, and no change in the substance of the tender shall be sought, offered, or
  permitted.

  The Bank reserves the right to accept or reject any tender in whole or in parts without
  assigning any reason thereof. The decision of the Bank shall be final and binding on all
  the Firms to this document and the Bank will not entertain any correspondence in this
  regard.




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  5 Terms and conditions
  5.1      General

  5.1.1 General Terms
  The Bank expects the Firm to adhere to the terms of this RFP and would not accept any
  deviations to the same.

  Unless expressly overridden by the specific agreement to be entered into between the
  Bank and the Firm, the RFP shall be the governing document for arrangement between
  the Bank and the Firm.

  The Bank expects that the Firm appointed under the RFP shall have the single point
  responsibility for fulfilling all obligations and providing all deliverables and services
  required by Bank, preferably from a single point.

  Unless agreed to specifically by the Bank in writing for any changes to the RFP issued,
  the Firm responses would not be incorporated automatically in the RFP.


  5.1.2 Rules for Responding to this RFP
  All responses received after the due date/time as mentioned in "Key Information on the
  RFP Response Submission would be considered late and would be liable to be
  rejected.


  All responses should be in English language. All responses by the Firm to this RFP shall
  be binding on such Fi rm for a period of 180 days after opening of the bids.

  All bid responses would be deemed to be irrevocable offers/proposals from the Firms and
  may be accepted by the Bank to form part of final contract between the Bank and the
  selected Firm. Unsigned responses would be treated as incomplete and are liable to be
  rejected.

  The bids once submitted cannot be withdrawn/ modified after the last date for submission
  of the bids unless specifically permitted by the Bank. In case, due to unavoidable
  circumstances, the Bank does not award the contract within 180 days from the last date
  of the submission of the bids, and there is a possibility to award the same within a short
  duration, the Firm would have the choice to maintain the EMD with the Bank or to
  withdraw the bid and obtain the security provided.

  The Firm may modify or withdraw its offer after submission, provided that, the Bank prior
  to the closing date and time receives a written notice of the modification or withdrawal
  prescribed for submission of offers. No offer can be modified or withdrawn by the Firm
  subsequent to the closing date and time for submission of the offers.




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  It is mandatory to submit duly filled in details in the formats provided along with this
  document. The Bank reserves the right not to allow/ permit changes in the technical
  requirements and not to evaluate the offer in case of non-submission of the technical
  details in the required form at or partial submission of technical details.

  In case of discrepancy in soft copy and hard copy of the bids, the Firm agrees that Bank
  will consider `ORIGINAL' hard copy as final and it will be binding on the Firm. The Bank in
  this case may also reject the offer outright.

  The Firm at no point of time can excuse themselves from any claims by the Bank
  whatsoever for their deviations in conforming to the terms and conditions and other
  schedules as mentioned in the RFP circulated by the Bank. The Firm shall be fully
  responsible for deviations to the terms & conditions etc. as proposed in the RFP.

  If related parties (as defined below) submit more than one bid then both /all bids
  submitted by related parties are liable to be rejected at any stage at the Bank's discretion:
  a) Bids submitted by the holding Firm and its subsidiary
  b) Bids submitted by two or more Firms/ Partnership firms/ LLPs having common
     partners
  c) Bids submitted by two or more firms in the same group of promoters/ management
  d) Any other bid in the sole discretion of the Bank is in the nature of multiple bids.


  5.1.3 Price Bids
  The firm is expected to quote Price in Indian Rupees for the professional services and out
  of pocket expenses, and excluding GST. It may be noted that the Bank will not pay any
  other amount and other expenses like travel and accommodation etc. except the agreed
  professional fee and applicable GST. The Bank will pay the GST as per the rate
  applicable at the time of making payment. The TDS amount at prevailing rate shall be
  deducted from the Consultancy firm payments. The Consultancy firm shall take into
  account all conditions and difficulties that may be encountered during the course of
  assignment while quoting their fee.

  5.2      Others

  Bank reserves the right to withdraw this RFP / cancel entire selection process at any time
  / stage without assigning any reason.

  Bank also reserves the right to change/add any terms and conditions of the RFP by
  issuing addenda/corrigenda and putting it on its website.


  If there are conflicting points in the RFP, the Bank reserves the right to take a position on
  the conflicting issue which will be binding on the selected Bidder any time during the
  period of contract. No appeal will be entertained.




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  No Commitment to Accept Lowest bid or any bid ­ bank shall be under no obligation to
  accept the lowest price bid or any other offer received in response to this RFP. Bank will
  not be obliged to meet and have discussions with any Bidder, and / or to listen to any
  representations in respect of the rejection.

  Responses to this RFP should not be construed as an obligation on the part of the Bank
  to award a purchase contract for any services or combination of services. Failure of the
  Bank to select a Firm shall not result in any claim whatsoever against the Bank. The Bank
  reserves the right to reject any or all bids in part or in full, without assigning any reason
  whatsoever.

  By submitting a proposal, the Firm agrees to promptly contract with the Bank for any work
  awarded to the Firm. Failure on the part of the awarded Firm to execute a valid contract
  with the Bank will relieve the Bank of any obligation to the Firm, and a different Firm may
  be selected based on the selection process.

  The terms and conditions as specified in the RFP and addendums (if any which will be
  notified on the Bank's corporate website (www.bankofbaroda.com) thereafter are final
  and binding on the Firms. In the event the Firm is not willing to accept the terms and
  conditions of the Bank, the Firm may be disqualified. Any additional or different terms and
  conditions proposed by the Firm would be rejected unless expressly accepted by the
  Bank in writing.

  The selected Firm must strictly adhere to the delivery dates or lead times identified in
  their proposal and as agreed by the Bank. Failure to meet these delivery dates, unless it
  is due to reasons entirely attributable to the Bank, may constitute a material breach of the
  Firm's performance. In the event that the Bank is forced to cancel an awarded contract
  (relative to this RFP) due to the Firm's inability to meet the established delivery dates or
  any other reasons attributing to the Firm then that Firm will be responsible to compensate
  for any re-procurement costs suffered by the Bank.

  The Firm represents that the Technical Proposal to be submitted in response to this RFP
  shall meet the proposed RFP requirement. If any services, functions or responsibilities
  not specifically described in this RFP are an inherent, necessary or customary part of the
  deliverables or services and are required for proper performance or provision of the
  deliverables or services in accordance with this RFP, they shall be deemed to be
  included within the scope of the deliverables or services, as if such services, functions or
  responsibilities were specifically required and described in this RFP and shall be provided
  by the firm at no additional cost to the Bank.

  The Firm also acknowledges that the Bank relies on this statement of fact, therefore
  neither accepting responsibility for, nor relieving the Firm of responsibility for the
  performance of all provisions and terms and conditions of this RFP, the Bank expects the
  Firm to fulfil all the terms and conditions of this RFP. The modifications, which are
  accepted by the Bank, shall form a part of the final contract.




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  All terms and conditions, payments schedules, time frame for expected service levels as
  per this RFP will remain unchanged unless explicitly communicated by the Bank in writing
  to the Firm. The Bank shall not be responsible for any judgments made by the Firm with
  respect to any aspect of the Service. The Firm shall at no point be entitled to excuse
  themselves from any claims by the Bank whatsoever for their deviations in confirming to
  the terms and conditions, payments schedules, expected service levels etc. as mentioned
  in this RFP.

  The Bank and the Firm covenants and represents to the other Party the following:
  a) It is duly incorporated, validly existing and in good standing under the laws of the state
     in which such Party is incorporated.
  b) It has the corporate power and authority to enter into Agreements and perform its
     obligations there under. The execution, delivery and performance of terms and
     conditions under Agreements by such Party and the performance of its obligations
     there under are duly authorized and approved by all necessary action and no other
     action on the part of such Party is necessary to authorize the execution, delivery and
     performance under an Agreement.
  The execution, delivery and performance under an Agreement by such Party:
  a) Will not violate or contravene any provision of its documents of incorporation;
  b) Will not violate or contravene any law, statute, rule, regulation, licensing requirement,
     order, writ, injunction or decree of any court, governmental instrumentality or other
     regulatory, governmental or public body, agency or authority by which it is bound or
     by which any of its properties or assets are bound;
  c) Except to the extent that the same have been duly and properly completed or
     obtained, will not require any filing with, or permit, consent or approval of or license
     from, or the giving of any notice to, any court, governmental instrumentality or other
     regulatory, governmental or public body, agency or authority, joint venture party, or
     any other entity or person whatsoever;
  d) To the best of its knowledge, after reasonable investigation, no representation or
       warranty by such Party in this Agreement, and no document furnished or to be
       furnished to the other Party to this Agreement, or in connection herewith or with the
       transactions contemplated hereby, contains or will contain any untrue or misleading
       statement or omits or will omit any fact necessary to make the statements contained
       herein or therein, in light of the circumstances under which made, not misleading.
       There have been no events or transactions, or facts or information which has come to,
       or upon reasonable diligence, should have come to the attention of such Party and
       which have not been disclosed herein or in a schedule hereto, having a direct impact
       on the transactions contemplated hereunder.




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  The Firm shall undertake to provide appropriate human as well as other resources
  required, to execute the various tasks assigned as part of the assignment, from time to
  time.

  The Bank would not assume any expenses incurred by the Firm in preparation of the
  response to this RFP and also would not return the proposal documents to the Firms

  The Bank will not bear any costs incurred by the Firm for any discussion, presentation,
  demonstrations etc. on proposals or proposed contract or for any work performed in
  connection therewith.


  5.3      Other RFP Requirements

  This RFP may undergo change by either additions or deletions or modifications before
  the actual award of the contract by the Bank. The Bank also reserves the right to change
  any terms and conditions including eligibility criteria of the RFP and its subsequent
  addendums as it deems necessary at its sole discretion.

  The Bank may revise any part of the RFP, by providing a written addendum at any stage
  till the award of the contract. The Bank reserves the right to issue revisions to this RFP at
  any time before the award date. The addendums, if any, shall be published on the Bank's
  website only.

  The Bank reserves the right to extend the dates for submission of responses to this
  document.

  Firms shall have the opportunity to clarify doubts pertaining to the RFP in order to clarify
  any issues they may have prior to finalizing their responses. All questions are to be
  submitted to the RFP Co-ordinator mentioned in "Key Information on the RFP
  Response Submission", and should be received by the nominate d point of contact in
  writing through email before the scheduled date as indicated in the schedule of
  timeframe. Responses to inquiries and any other corrections and amendments will be
  published on Bank's website in the form of addendum to the RFP or through electro nic
  mail; the preference for distribution would be with the Bank. The Firm, who posed the
  question, will remain anonymous.

  Preliminary Scrutiny ­ The Bank will scrutinize the offers to determine whether they are
  complete, whether any errors have been made in the offer, whether required
  documentation has been furnished, whether the documents have been properly signed,
  and whether items are quoted as per the schedule. The Bank may, at its discretion, waive
  any minor non-conformity or any minor deficiency in an offer. This shall be binding on all
  Firms and the Bank reserves the right for such waivers and the Bank's decision in the
  matter will be final.




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  Clarification of Offers ­ To assist in the scrutiny, evaluation and comparison of offers,
  the Bank may, at its discretion, ask some or all Firms for clarification of their offer. The
  Bank has the right to disqualify the Firm whose clarification is found not suitable to the
  proposed assignment.

  No Commitment to Accept Lowest Financial Proposal by value for this RFP ­ The Bank
  shall be under no obligation to accept the lowest price bid or any other offer received in
  response to this RFP and shall be entitled to reject any or all offers including those
  received late or incomplete offers without assigning any reason whatsoever. The Bank
  reserves the right to make any changes in the terms and conditions of the contract. The
  Bank will not be obliged to meet and have discussions with any Firm, and/ or to listen to
  any representations unless there is change in the terms and conditions of the contract.

  Alterations ­ The offers containing erasures or alterations will not be considered. There
  should be no hand-written material, corrections or alterations in the offer. Technical
  details must be completely filled up. Correct information of the equipment being offered
  must be filled in. Filling up of the information using terms such as "OK", "accepted",
  "noted", "as given in brochure / manual" is not acceptable. The Bank may treat the offers
  not adhering to these guidelines as unacceptable.

  Fixed price­ The Financial Proposal shall contain the commercial bid which shall be on a
  fixed fee basis including professional fee and out of pocket expenses.

  Right to Alter Scope ­ The Bank reserves the right to alter the requirements specified in
  the RFP. The Bank also reserves the right to add/ modify/ delete one or more units from
  the list of items specified as part of the requirements for the period of the contract.
  Further the Firm agrees that the prices quoted by the Firm would be proportionately
  adjusted with such additions/ modifications/ deletions in scope.

  If the Bank is not satisfied with the specifications as specified in the RFP and observes
  major deviations, the proposals of such Bidders will not be short-listed for further
  evaluation. No further discussions shall be entertained with such Bidders in respect of the
  proposal submission.

  The Bidder shall indemnify, protect and save the Bank against all claims, losses, costs,
  damages, expenses, action, suits and other proceedings, resulting from infringement of
  any Patent, Trade Marks, Copyrights etc. or such other statutory infringements under all
  the prevailing laws in respect of deliverables/ output/ material supplied by them to the
  Bank from whatsoever source, provided the Bank notifies the Bidder in writing as soon as
  practicable when the Bank becomes aware of the claim.




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  The selected Bidder shall perform its obligations under this RFP as an independent
  contractor to the Bank, and shall not be permitted to engage any subcontractors to
  perform any of the Deliverables or Services. Neither this RFP nor the Bidder's
  performance of obligations under this RFP shall create an association, partnership, joint
  venture, or relationship of principal and agent, master and servant, or employer and
  employee, between the Bank and the Bidder or its employees, subcontractor; and neither
  Party shall have the right, power or authority (whether expressed or implied) to enter into
  or assume any duty or obligation on behalf of the other Party.

  The Bidder shall solely be responsible for all payments (including any statutory
  payments) to its employees and shall ensure that at no time shall its employees,
  personnel or agents hold themselves out as employees or agents of the Bank, nor seek
  to be treated as employees of the Bank for any purpose, including claims of entitlement to
  fringe benefits provided by the Bank, or for any kind of income or benefits. The Bidder
  alone shall file all applicable tax returns for all of its personnel assigned hereunder in a
  manner consistent with its status as an independent contractor of services; and the
  Bidder will make all required payments and deposits of taxes in a timely manner.

  5.4      Contract Commitment

  The Bank intends that the contract commitment, which is contemplated herein with the
  successful Firms, shall be for a period as defined by the Bank as per the specifications
  contained in this RFP.

  5.5      Payment Terms

  The payment would be made to the Firm by the Bank in the subsequent month post
  conduct of the concurrent audit as well as submission of the deliverables to the Bank.

  5.6      Sub-contracting

  Sub-contracting is not permitted.




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  6 General Terms and Conditions
  6.1      Dispute Resolution

  The Bank and the Firm shall make every effort to resolve amicably, by direct informal
  negotiation between the respective project managers of the Bank and the Firm, any
  disagreement or dispute arising between them under or in connection with the contract.

  If the Bank's project manager/ Co-ordinator and the Firm project manager/ director are
  unable to resolve the dispute after thirty days from the commencement of such informal
  negotiations, they shall immediately escalate the dispute to the senior authorized
  personnel designated by the Firm and the Bank respectively.

  If after thirty days from the commencement of such negotiations between the authorized
  personnel designated by the Firm and the Bank, the Bank and the Firm have been unable
  to resolve contractual dispute amicably, either party may require that the dispute be
  referred for resolution through formal arbitration.

  All questions, disputes or differences arising under and out of, or in connection with the
  contract or carrying out of the work whether during the progress of the work or after the
  completion and whether before or after the determination, abandonment or breach of the
  contract shall be referred to arbitration by a sole Arbitrator acceptable to both parties OR
  the number of arbitrators shall be three, with each side to the dispute being entitled to
  appoint one arbitrator. The two arbitrators appointed by the parties shall appoint a third
  arbitrator who shall act as the chairman of the proceedings. Arbitration will be carried out
  at the Bank's office that placed the order. The Arbitration and Conciliation Act 1996 or
  any statutory modification thereof shall apply to the arbitration proceedings.

  The arbitral award shall be in writing, state the reasons for the award, and be final and
  binding on the parties. The award may include an award of costs, including reasonable
  attorneys' fees and disbursements. Judgment upon the award may be entered by any
  court having jurisdiction there of or having jurisdiction in Mumbai.

  6.2      Governing Laws

  The RFP and subsequent contract shall be governed and construed and enforced in
  accordance with the laws of India, and both Parties shall agree that in respect of any
  dispute arising upon, over or in respect of any of the terms of this Agreement, only the
  courts in Mumbai shall have exclusive jurisdiction to try and adjudicate such disputes to
  the exclusion of all other courts.




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  6.3      Notices and other Communication

  If a notice has to be sent to either of the parties following the signing of the contract, it
  has to be in writing and shall be sent personally or by certified or registered post with
  acknowledgement due or overnight courier or email duly transmitted, facsimile/fax
  transmission (with hard copy to follow for email/fax), addressed to the other party at the
  addresses, email and fax number given in the contract.

  Notices shall be deemed given upon receipt, except that notices sent by registered post
  in a correctly addressed envelope shall be deemed to be delivered within 5 working days
  (excluding Sundays a nd public holidays) after the date of mailing/ dispatch and in case
  the communication is made by facsimile transmission or email, on business date
  immediately after the date of successful facsimile/email transmission (that is, the sender
  has a hard copy of a confirmation page evidencing that the facsimile was completed in
  full to the correct fax number or email sent to correct email address) .

  Any Party may change the address, email address and fax number to which notices are
  to be sent to it, by providing written notice to the other Party in one of the manners
  provided in this section.

  6.4      Force Majeure

  The Firm shall not be liable for forfeiture of its performance security, liquidated damages,
  penalties or termination for default, if any to the extent that its delay in performance or
  other failure to perform its obligations under the contract is the result of an event of Force
  Majeure.

  For purposes of this Clause, "Force Majeure" means an event explicitly beyond the
  reasonable control of the Firm and not involving the Firm's fault or negligence and not
  foreseeable. Such events are Acts of God or of public enemy, acts of Government of
  India in their sovereign capacity, strikes, political disruptions, bandhs, riots, civil
  commotions and acts of war.

  If a Force Majeure situation arises, the Firm shall promptly notify the Bank in writing of
  such conditions and the cause thereof within fifteen calendar days. Unless otherwise
  directed by the Bank in writing, the Firm shall continue to perform Firm's obligations
  under this Agreement as far as is reasonably practical, and shall seek all reasonable
  alternative means for performance not prevented by the Force Majeure event.

  In such a case the time for performance shall be extended by a period(s) not less than
  duration of such delay. If the duration of delay continues beyond a period of three
  months, the Bank and the Firm shall hold consultations in an endeavour to find a solution
  to the problem.




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  6.5        Assignment

  The Firm agrees that the Firm shall not be entitled to assign any or all of its rights and or
  obligations under this RFP and subsequent Agreement to any entity including the Firm's
  affiliate without the prior written consent of the Bank.

  If the Bank undergoes a merger, amalgamation, takeover, consolidation, reconstruction,
  change of ownership, etc., this RFP along with the subsequent Addendums published
  shall be considered to be assigned to the new entity and such an act shall not affect the
  rights of the Firm under this RFP.

  6.6        Waiver

  No failure or delay on the part of either party relating to the exercise of any right power
  privilege or remedy provided under this RFP document or subsequent agreement with the
  other party shall operate as a waiver of such right power privilege or remedy or as a
  waiver of any preceding or succeeding breach by the other party nor shall any single or
  partial exercise of any right power privilege or remedy preclude any other or further
  exercise of such or any other right power privilege or remedy provided in this RFP
  document all of which are several and cumulative and are not exclusive of each other or
  of any other rights or remedies otherwise available to either party at law or in equity.

  6.7        Confidentiality

  Separate Non-Disclosure Agreement (NDA) will be signed by successful bidder.

  The confidentiality obligations shall survive the expiry or termination of the agreement
  between the Firm and the Bank.

  6.8        Termination

  The Bank shall have the option to terminate subsequent agreement and/ or any particular
  order, in whole or in part by giving Firm at least 90 days prior notice in writing. It is
  clarified that the Firm shall not terminate this RFP & the subsequent Agreement for
  convenience.

  However the Bank will be entitled to terminate this RFP and any subsequent agreement,
  if Firm breaches any of its obligations set forth in this RFP and any subsequent
  agreement and

  ·      Such breach is not cured within forty five (45) Days after Bank gives written notice; or
  ·      If such breach is not of the type that could be cured within forty five (45) Days, failure
         by Firm to provide Bank, within forty five (45) Days, with a reasonable plan to cure
         such breach, which is acceptable to the Bank.




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  This RFP and subsequent Agreement shall be deemed to have been terminated by either
  Party one day prior to the happening of the following events of default:

  ·      The other Party becomes unable to pay its debt as they fall due or otherwise enters
         into any composition or arrangement with or for the benefit of its creditors or any class
         thereof;

  ·      A liquidator or a receiver is appointed over all or a substantial part of the undertaking,
         assets or revenues of the other Party and such appointment continues for a period of
         twenty one (21) days;

  ·      The other Party is subject of an effective resolution for its winding up other than a
         voluntary winding up for the purpose of reconstruction or amalgamation upon terms
         previously approved in writing by the other Party; or

  ·      The other Party becomes the subject of a court order for its winding up.

  The Firm understands the strategic importance of this Assignment and that it would
  require tremendous commitment of technical resources for the same from the Firm for the
  tenure of this RFP and subsequent Agreement. The Parties therefore agree and
  undertake that an exit at any point in time resulting due to expiry or termination of this
  RFP and subsequent Agreement for any reason whatsoever would be a slow process
  over a period of three (3) months, after the completion of the notice period of three (3)
  months. During this period, the Firm shall continue to provide the Deliverables and the
  Services in accordance with this RFP and subsequent Agreement and shall maintain the
  agreed Service levels.

  Immediately upon the date of expiration or termination of the RFP and subsequent
  Agreement, the Bank shall have no further obligation to pay any fees for any periods
  commencing on or after such date.

  Without prejudice to the rights of the Parties, upon termination or expiry of this RFP and
  subsequent Agreement, the Bank shall pay to Firm, within thirty (30) days of such
  termination or expiry, of the following:

  ·      All the undisputed fees outstanding till the date of termination;

  Upon the termination or expiry of this RFP and subsequent Agreement: The rights
  granted to the Firm shall immediately be terminated.

  ·      Upon the Bank's request in writing, the Firm shall be under an obligation to transfer to
         the Bank or its designee(s) the Deliverables being used by the Firm to perform the

         Services free and clear of all liens, security interests, or other encumbrances at a
         value calculated as stated.




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  6.9      Publicity

  Any publicity by the Firm in which the name of the Bank is to be used should be done
  only with the explicit written permission of the Bank.

  6.10 Solicitation of Employees

  The Firm during the term of the contract shall not without the express written consent of
  the Bank, directly or indirectly: a) recruit, hire, appoint or engage or attempt to recruit,
  hire, appoint or engage or discuss employment with or otherwise utilize the services of
  any person who has been an employee or associate or engaged in any capacity, by the
  Bank in rendering services in relation to the contract; or b) induce any person who shall
  have been an employee or associate of the Bank at any time to terminate his/ her
  relationship with the Bank.

  6.11 Inspection of Records

  All Firm records with respect to any matters covered by this RFP shall be made available
  to auditors and or inspecting officials of the Bank and/or Reserve Bank of India and/or
  any regulatory authority, at any time during normal business hours, as often as the Bank
  deems necessary, to audit, examine, and make excerpts or transcripts of all relevant
  data. The said records are subject to examination accordingly.

  6.12 Compliance with Laws

  The Firm shall undertake to observe, adhere to, abide by, comply with and notify the
  Bank about all the prevailing laws in force or as are or as made applicable in future,
  pertaining to or applicable to them, their business, their employees or their obligations
  towards them and all purposes of this RFP and shall indemnify, keep indemnified, hold
  harmless, defend and protect the Bank and its employees/ officers/ staff/ personnel/
  representatives/ agents from any failure or omission on its part to do so and against all
  claims or demands of liability and all consequences that may occur or arise for any
  default or failure on its part to conform or comply with the above a nd all other statutory
  obligations arising there from. Compliance with all applicable laws shall be limited to laws
  which are directly/ indirectly affecting Bank's business due to the services provided as
  part of this RFP. However statutory compliance for providing the service mentioned in the
  RFP needs to be carried out by the Firm.

  The Firm shall promptly and timely obtain all such consents, per missions, approvals,
  licenses, etc., as may be necessary or required for any of the purposes of this
  assignment or for the con duct of their own business under any applicable Law, the
  Government Regulation/Guidelines and shall keep the same valid and in force during the
  term of the assignment, and in the event of any failure or omission to do so, shall
  indemnify, keep indemnified, hold harmless, defend, protect and fully compensate the
  Bank and its employees/ officers/ staff/ personnel/ representatives/agents from and
  against all claims or demands of liability and all consequences that may occur or arise for
  any default or failure on its part to conform or comply with the above and all other
  statutory obligations arising there from and the Bank will give notice of any such claim or
  demand of liability within reasonable time to the Firm.


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  The Firm is not absolved from its responsibility of complying with the statutory obligations
  as specified above. Indemnity shall exclude indirect, consequential and incidental
  damages.

  6.13 Order Cancellation

  The Bank will provide the selected Firm a remedy period of 45 day s to rectify a default or
  given situation. The Bank will provide in writing the nature of the default to the selected
  Firm through a letter or mail correspondence. The 45 day time period will commence from
  the day the Bank has sent such correspondence to the selected Firm.

  The Bank reserves its right to cancel the order in the event of one or more of the following
  situations, that are not occasioned due to reasons solely and directly attributable to the
  Bank alone:

  ·      Delay in implementation beyond the specified period that is agreed in the contract that
         will be signed with the successful Firm.

  ·      Discrepancy in the quality of service/ security expected during the implementation,
         rollout and subsequent maintenance process.

  ·      Failure of the Firm make good the situation within the remedy period

  ·      The selected Firm commits a breach of any of the terms and conditions of the RFP/
         contract.

  ·      The selected Firm becomes insolvent or goes into liquidation voluntarily or otherwise

  ·      An attachment is levied or continues to be levied for a period of 7 days upon effects of
         the tender.

  In case of order cancellation, any payments made by the Bank to the selected Bidder
  would necessarily have to be returned to the Bank with interest @ 15% per annum from
  the date of each such payment. These payments to be returned would refer to those
  deliverables that will have to be reversed or redone post the termination of the selected
  Bidder.




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  6.14 Indemnity

  The Firm shall indemnify the Bank, and shall always keep indemnified and hold the Bank,
  its employees, personnel, officers, directors, (hereinafter collectively referred to as
  "Personnel") harmless from and against any and all losses, liabilities, claims, actions,
  costs and expenses (including attorneys' fees) relating to, resulting directly or indirectly
  from or in any way arising out of any claim, suit or proceeding brought against the Bank
  as a result of:

  ·      The Bank's authorized/ bona fide use of the Deliverables and /or the Services
         provided by the Firm under this RFP; and/or

  ·      an act or omission of the Firm and/or its employees, in performance of the obligations
         under this RFP; and/or

  ·      claims made by employees who are deployed by the Firm, again st the Bank; and/or

         claims arising out of employment, non-payment of remuneration and non-provision of
         statutory benefits by the Firm to its employees

  ·      breach of any of the term of this RFP or breach of any representation or false
         representation or inaccurate statement or assurance or covenant or warranty of the
         Firm under this RFP; an d/or

  ·      any or all Deliverables or Services infringing any patent, trade marks, copyrights or
         such other Intellectual Property Rights; and/or

  ·      breach of confidentiality obligations of the Firm contained in this RFP; and/or

  ·      Negligence or gross misconduct attributable to the Firm or its employees.

  Indemnity would cover da mages, loss or liabilities actually suffered by the Bank arising
  out of claims made by customer and / or regulatory authorities for reasons attributable to
  breach of obligations under this RFP and subsequent agreement by the Firm which is
  limited to the contract value /total fee quote.

  In the event of bidder not fulfilling its obligations under this clause within the period
  specified in the notice issued by the BOB, Bank has the right to recover the amounts due
  to it under this provision from any amount payable to the successful bidder under this
  project.

  The indemnities under this clause are in addition to and without prejudice to the
  indemnities given elsewhere in this RFP / subsequent agreement.




      © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                         Page No. 39 of 72
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  6.15 Corrupt and Fraudulent Practices

  As per Central Vigilance Commission (CVC) directives, it is required that Firms/
  Suppliers/ Contractors observe the highest standard of ethics during the procurement and
  execution of such contracts in pursuance of this policy:

  ·      "Corrupt Practice" means the offering, giving, receiving or soliciting of anything of
         values to influence the action of an official in the procurement process or in contract
         execution AND

  ·      "Fraudulent Practice" means a misrepresentation of facts in order to influence a
         procurement process or the execution of contract to the detriment of the Bank and
         includes collusive practice among Firms (prior to or after bid submission) designed to
         establish bid prices at artificial non-competitive levels and to deprive the Bank of the
         benefits of free and open competition.

  The Bank reserves the right to reject a proposal for award if it determines that the Firm
  recommended for award has engaged in corrupt or fraudulent practices in competing for
  the contract in question.

  The Bank reserves the right to declare a Firm ineligible, either indefinitely or for a stated
  period of time as per the Bank's discretion, to be awarded a contract if at any time it
  determines that the Firm has engaged in corrupt or fraudulent practices in competing for
  or in executing the contract.

  6.16 Violation of Terms

  The Bank shall be entitled to an injunction, restraining order, right for recovery, suit for
  specific performance or such other equitable relief as a court of competent jurisdiction
  may deem necessary or appropriate to restrain the Firm from com mitting any violation or
  enforce the performance of the covenants, obligations and representations contained in
  this RFP. These injunctive remedies are cumulative and are in addition to any other rights
  and remedies the Bank may have at law or in equity, including without limitation a right for
  recovery of any amounts and related costs and a right for damages.

  6.17 Authorized Signatory

  The selected Firm shall indicate the authorized signatories who can discuss and
  correspond with the Bank, with regard to the obligations under the contract. The selected
  Firm shall submit, at the time of signing the contract, a letter signed by all the partners,
  authorizing an official or officials of the Firm or a Power of Attorney copy to discuss, sign
  agreements/contracts with the Bank. The Firms shall furnish proof of signature
  identification for above purposes as required by the Bank.




      © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                         Page No. 40 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  6.18 Non-Disclosure Agreement

  The selected Firm shall execute a Non-Disclosure Agreement (NDA) and Service level
  agreement (SLA). The selected Firm shall execute the NDA & SLA within 30 days from
  the date of acceptance of letter of appointment.

  6.19 Right to Reject Proposals

  The Bank reserves the absolute and unconditional right to reject the response to this RFP
  if it is not in accordance with its requirements and no correspondence will be entertained
  by the Bank in the matter. Proposals received from Respondents are liable to be rejected
  if:

  ·      It is not in conformity with the instructions mentioned in the RFP document.

  ·      It is not accompanied by the requisite Application Money and Earnest Money Deposit
         (EMD).

  ·      It is not properly or duly signed.

  ·      It is received through e mail / fax.

  ·      It is received after expiry of the due date and time.

  ·      It is incomplete including non- furnishing the required documents.

  ·      It is evasive or contains incorrect information.

  ·      There is canvassing of any kind.

  ·      It is submitted anywhere other than the place mentioned in the RFP.

  6.20 Limitation of Liability

  1. The Firm's aggregate liability, in connection with obligations undertaken as a part of
     this Assignment, whether arising under this assignment regardless of the form or
     nature of the action giving rise to such liability (whether in contract, tort or otherwise),
     other than the circumstances mentioned in the Para 2 of this clause, shall be limited to
     the total contract value/total fee quote..

  2. The Firm's liability in case of claims against the Bank resulting from its wilful
     misconduct or gross negligence, or loss suffered by Bank due to damage to real or
     tangible or intangible property by Service Provider, its employees and/ or
     subcontractors or loss suffered by Bank, due to infringement of patents, trademarks,
     copyrights or such other Intellectual Property Rights or breach of confidentiality
     obligations committed by the Firm shall be actual.


  3. Under no circumstances, Bank shall be liable to the Firm for direct, indirect, incidental,
    consequential, special or exemplary damages arising from termination of this
    Agreement, even if Bank has been advised of the possibility of such damages.



      © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                         Page No. 41 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  6.21 Insurance & Penalties

  The Firm should obtain Professional Liability Insurance to cover the risk of errors,
  omissions and/or negligence in conducting the concurrent audit activity. The policy should
  cover the total contract value/total fee quote.

  a) The Auditor / firms hall indemnify the Bank against all actions, omissions,
     proceedings, claims, suits, damages, liquidated damages, consequential damages
     and any other expense s for causes attributable to the Auditor / firm including any loss
     suffered on account of any breach of the terms and conditions of the offer of the
     appointment. Firm shall be liable for the penalty to the extent of actual loss suffered
     by the bank or the total professional fee payable/ total contract value whichever is
     lower.

  b) If the performance is found wanting, then the services of the Auditors shall be
     terminated / blacklisted with due intimation at the discretion of the Bank and such
     Audit Firms shall stand de-empanelled. This is without prejudice to referring the
     issues to the professional body (ICAI and also to RBI) and also claim damages for
     such unsatisfactory service, whatsoever by the firm or any of its employees.


  c) The Audit Firm shall follow the time norms for completing the Audit and submitting the
     Audit Report to the Branch / Region / Zone / ZIAD. If there is any delay in submission
     of the rep ort or the report is wanting in material aspect 10% of the monthly Audit Fee
     will be deducted without any further reference to the Auditor till the deficiency continue
     s. The decision of the Zonal Internal Audit Division (ZIAD) Heads shall be final in this
     regard.




  7 Disclaimer
  Subject to any law to the contrary, and to the maximum extent permitted by law, the Bank
  and its directors, officers, employees, contractors, representatives, agents, and advisors
  disclaim all liability from any loss, claim, expense (including, without limitation, any legal
  fees, costs, charges, demands, actions, liabilities, expenses or disbursements incurred
  therein or incident al thereto) or damage, (Whether foreseeable or not) ("Losses")
  suffered by any person acting on or refraining from acting because of any presumptions
  or information (whether oral or written and whether express or implied), including
  forecasts, statements, estimates, or projections contained in this RFP document or
  conduct ancillary to it whether or not the Losses arises in connection with any ignorance,
  negligence, inattention, casualness, disregard, omission, default, lack of care, immature
  information, falsification or misrepresentation on the part of the Bank or any of its
  directors, officers, employees, contractors, representatives, agents, or advisors.




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 42 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 1 ­Technical Proposal Covering Letter
  Date:

  To

  The RFP Co-ordinator ­ Appointment of -1- Concurrent Auditor for each of the following
  Zones of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out
  Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months from
  01-10-2018 to 30-09-2019


  Bank of Baroda

  Sub: RFP Reference No. RFP: CIAD: 110/2 dated 09-08-2018

  Appointment of -1- Concurrent Auditor for each of the following Zones of Bank of Baroda
  namely Ahmedabad Zone and Mumbai Zone to carry out Concurrent Audits of
  Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months from 01-10-2018 to 30-
  09-2019

  Having examined the above RFP including all Annexure, the receipt of which is hereby
  duly acknowledged, we, the undersigned, offer to undertake the services in conformity
  with the said RFP in accordance with the Prices indicated in the Commercial Offer and
  made part of this Bid.

  If our Offer is accepted, we undertake to provide service as a Chartered Accountant Firm
  as per the timelines defined by the Bank from the date of commencement of services.

  We agree to abide by this offer till 180 days from the date of Financial Proposal opening
  and our offer shall remain binding upon us and may be accepted by the Bank any time
  before expiry of that period.

  Until a formal contract is prepared and executed, this offer together with the Bank's
  written acceptance thereof and the Bank's notification of award, shall constitute a binding
  contract between us.

  We confirm that we have not made any changes in the offer documents, except for filling
  in appropriate columns.

  We confirm that our Firm has not been black listed/ debarred by any Government
  Financial Institutions/Banks/ RBI/ ICAI/ IBA/ Government/ Semi-Government
  departments/ PSU's in India.




    © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 43 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

  We confirm that our Firm do not have any pecuniary liability nor any judicial proceedings
  or any restraint restricting us in fulfilling the services.

  We understand that the Bank is not bound to accept the offer and the Bank has right to
  reject the offer in full or part without assigning any reasons, whatsoever.




  Signature of the Authorized Signatory

  Name:

  Designation:

  Name of the Firm:

  Address:




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 44 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 2 ­ Letter of Authorization to Bid
  To,

  The RFP Co-ordinator ­ Appointment of -1- Concurrent Auditor for each of the following Zones
  of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out Concurrent Audits
  of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months from 01-10-2018 to 30-09-
  2019

  Dear Sir,

  SUB: Authorization Letter for submitting bid documents.

  REF: Your RFP: CIAD: 110/2 dated 09-08-2018

  This has reference to your above RFP for Appointment of -1- Concurrent Auditor to carry out
  Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for each of following
  Zones of Bank of Baroda, from 01-10-2018 to 30-09-2019.Ahmedabad Zone and Mumbai
  Zone , Mr / Ms........ is hereby authorized to submit the bid documents and to sign the contract
  on behalf of our organization for all the services required by the Bank as called for vide the
  Bank's request for proposal vide above referred RFP on behalf of our organization. We confirm
  that the person so authorized above has digital signatures and confirm that all the prices
  quoted by him shall be binding on us. He/ She is also authorized to take decisions on behalf of
  the firm till RFP process is completed.

  Certified photocopy of Power of Attorney (POA) of the person authorizing such person is duly
  submitted.

  We hereby extend our full guarantee and warranty as per Clauses of Contract for the goods and
  services offered for supply by the Firm against this RFP.


  The specimen signature is attested below:


  Specimen signature of the Representative


  Signature of the Authorizing Authority


  Name of the Authorizing Authority (Certified Xerox copy of POA of authorized
  Signatory/authority is to be submitted)

  Note:
  1) This letter of authority should be on the letterhead of the principal on whose behalf the
     proposal is submitted and should be signed by a person competent and having the power of
     attorney to bind the principal. It should be included by the Firm in its proposal




            © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 45 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 03- Eligibility Criteria
         ELIGIBILITY CRITERIA (Annexure 03)

               1. One Firm is allowed to bid for one zone only.
               2. If one firm bids for more than one Zone, all the bids of that firm will be rejected.
               3. Concurrent Auditors identified for other- 11- Zones excluding Ahmedabad Zone &
                  Mumbai Zone of the Bank are not eligible to apply. (The existing concurrent auditor
                  of the -2- Zones ­ Ahmedabad Zone & Mumbai Zone are eligible to apply.)
               4. Cut-off date for eligibility criteria is the last date of submission of Bids.
               5. If Firm quotes bid price less than the minimum price of RFP the bid of that firm will
                  be rejected.
  Sl.    Details                                                      Support Documents to be submitted
  1      The Bidder should be a Chartered Accountancy Firm,                 Certificate of Registration with ICAI.
         registered with ICAI. The Bidder should be a Partnership           Partnership Deed in case of Partnership Firm
         Firm/ Limited Liability Partnership                                and Registration Certificate of ROC (for
                                                                            LLPs).
  2      The Bidder Firm should be Grade-I as suggested by RBI for          The latest copy of grade suggested by RBI in the
         Statutory Audit as available on Website www.meficai.org            name of the bidder firm for Statutory Audit be
         (latest).                                                          submitted. Copy of MEF certificate in the name
                                                                            of the bidder firm be submitted.
  3      The Bidder should have carried out (including currently            Letter of engagement in the name of the bidder
         conducting) Concurrent Audit of Branch of minimum of 2             firm be submitted.
         scheduled commercial banks in the last 5 years
  4      The Bidder should have carried out (including currently            Letter of engagement in the name of the bidder
         conducting) Statutory Audit of Branches of scheduled               firm be submitted.
         commercial banks in the last 5 years
  5      The Bidder should have minimum of -2- CISA/ DISA                   CISA/ DISA qualified CA partners ­ copy of
         qualified CA partners/ staff                                       CISA/ DISA certificate along with
                                                                            membership number of ICAI to be enclosed
  6      The Bidder should have Head Office/ Branch Office in the           A self-declaration on the Bidder's letter head
         Zone* for which they are applying for Concurrent Audit.            along with details of partners and permanent
                                                                            qualified staff located in the Zone for which
                                                                            they are applying
  7    The Bidder firm should not have been black listed/ debarred          A self-declaration on the Bidder's letter head
       by any Government Financial Institutions/ Banks/ RBI/
       ICAI/ IBA/ Government/ Semi Government Departments/
       PSUs in India
  8    The Bidder should not be owned or controlled by any A self-declaration on the Bidder's letter head
       Director or Employee of Bank of Baroda, both present and with location.
       those who have retired in the last two years, or by any of
       their relatives. Further, the Bidder shall not engage any of
       the foregoing persons as partners, employees or contractors
       for any work whether connected with the "Assignment/ Job/
       Engagement" nor shall they benefit directly or indirectly
       from the "Assignment/ Job/ Engagement" in any manner.
  *Zone means:
   For Ahmedabad Zone               ­ Administrative jurisdiction of Ahmedabad,
                                      Gandhinagar Jamnagar, Bhuj, Anand, Mehsana &
                                      Rajkot Regions.


   For Mumbai Zone                     - Administrative jurisdiction of Mumbai Metro South,
                                         Mumbai Metro North, Mumbai Metro Central &
                                         Mumbai Metro East regions.




            © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 46 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 4 ­Approach, Methodology and Work
  Plan
  The Firm should submit the Approach, Methodology and work plan in one integrated document.
  It should highlight the proposed approach and methodology for delivery of the assignment
  proposed given the understanding of the Bank. The work plan should also cover ideas and
  ideas for institutionalization of change with clearly defined timelines, milestones and
  deliverables. Team structure and staffing pattern should be highlighted clearly in the light of the
  Bank's stipulation for deploying an experienced team with the requisite skill sets to deliver the
  scope of the assignment.

  The project scope and time lines are as defined in the RFP.




            © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 47 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 5 ­ Team Profile
  Profile of Proposed Team Leader and Top 10 team members


  Name
  Present Designation
  Qualifications
  Nationality
  Present Location
  Total Work experience
  Language proficiency
  Areas of expertise relevant to the RFP
  Role in the proposed assignment
  Tasks assigned

  We hereby acknowledge that the information provided by us is true and to the best of our
  knowledge.



  Signature of the Authorized Signatory

  Name:

  Designation:

  Name of the Firm:

  Address:



  In each of the scope listed, if more than one professional is available then the indicative profile
  of each of such professional should be furnished.




            © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 48 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 6 ­ Proposed List of Key Personnel
  The list should include the team leader and key team members with their proposed role in the
  assignment


  Sr. No. Name                       Age    Qualification       Present         Experience         Proposed role
                                                                Location        relevant to RFP    in the
                                                                                                   Assignment




  A list of key personnel to be deployed for the assignment to be furnished with details as per the
  table above.

  The Bank shall reserve the right to seek the change of resource personnel in case on need.



  Signature of the Authorized Signatory

  Name:

  Designation:




            © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                               Page No. 49 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


           Annexure 7 ­ Financial Proposal Format
                                                    Ahmedabad Zone

                 (Ahmedabad, Gandhinagar, Jamnagar, Bhuj, Anand, Mehsana & Rajkot Regions.)

                                                  From 01-10-2018 to 30-09-2019.


           Financial Proposal
                                                                                                   (INR)

                                                                    No. of Units   Per Unit Cost Total Fee for -12-
      Sr. No.                       Category
                                                                     at present     per Month        Months

          1      No. of Branches
                     - For each Branch under Category A                    5
                     - For each Branch under Category B                   24
                     - For each Branch under Category C                   56
          2      City Back Office (CBO)                                    2
          3      Retail Liability Back Office (RLBO)*                     *1
          4      Trade Finance Back Office*                               *1
          5      Centralised Processing Cell*                             *1
                                       Total                              90
              * Back Offices for Branches Pan India.
              (RLBO is single unit though at present there are two different SOL IDs.used by RLBO. Prices to be
              quoted for single unit only)



           The Bank reserves the right to increase/decrease the number of auditable entities
           at any time with proportionate increase /decrease in fees.

           Total Fees Quote considered for the Financial Proposal Submission

           The total fee quote provided by the Consultant

           Total Fee* quoted in figures:

           Total Fee* quoted in words:

           * Total fee quoted above should not be less than the minimum bid price quoted below and shall
           be inclusive of Professional Service and Out of Pocket Expenses (such as Travel, Lodging and
           Boarding, Conveyance, Printing, Administrative Expenses etc.). This excludes GST which will be
           payable by the Bank based on the prevailing rate. The Bank shall not entertain any other claims
           over and above the fee specified in the Financial Proposal. No additional fee will be paid by the
           Bank for time over run.

           Minimum bid price for assignment is Rs. 70.00 Lacs. p.a. for - 12 - months.




              © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                          Page No. 50 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

  Notes on Fee Structure:

  1.    Fee for various categories of branches as mentioned below based on advances as
        on March 31, 2018 and year-end figures thereafter:
            a. Category A with Advances of INR 500 crore and above
            b. Category B with Advances of more than INR 100 crore and up to INR 500
               crore
            c. Category C with Advances of less than INR 100 crore
           Category                         No. of Branches                  Minimum Indicative
                                                                             ays to be spent in
                                                                             each branch per
                                                                             month*
           A                                                                       15 to 18 days*
           B                                                                       12 to 14 days*
           C                                                                         7 to 9 days*
           CBO                                                                     15 to 18 days*
           Retail Liability Back
           Office (RLBO)                                                                  Daily
           Trade Finance Back                                                             Daily
           Office,
           Centralised Processing                                                         Daily
           Cell
           *(The minimum days provided here is purely indicative; actual days may increase
           depending upon the quantum of work)




  Signature of the Authorized Signatory

  Name:

  Designation:

  Name of the Firm:

  Address:




   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                              Page No. 51 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


                                                        Mumbai Zone
    (Mumbai Metro South, Mumbai Metro Central, Mumbai Metro North, Mumbai Metro East, Regions)

                                                  From 01-10-2018 to 30-09-2019.


             Financial Proposal
                                                                                                   (INR)

        Sr.                                                No. of Units Per Unit Cost                    Total Fee for -
                                Category
        No.                                                 at present   per Month                        12- Months

         1     No. of Branches
                   - For each Branch under                       12
                       Category A
                   - For each Branch under                       35
                       Category B
                   - For each Branch under                       42
                       Category C
         2     City Back Office (CBO)                             1
         3     Centralised Back Office Depository                 1
               Participant Operations (CBODPO)
         4     Office and Administrative Dept. BCC                1
                                Total                            92



             The Bank reserves the right to increase/decrease the number of auditable entities
             at any time with proportionate increase /decrease in fees.

             Total Fees Quote considered for the Financial Proposal Submission

             The total fee quote provided by the Consultant

             Total Fee* quoted in figures:

             Total Fee* quoted in words:

             * Total fee quoted above should not be less than the minimum bid price quoted below and shall
             be inclusive of Professional Service and Out of Pocket Expenses (such as Travel, Lodging and
             Boarding, Conveyance, Printing, Administrative Expenses etc.). This excludes GST which will be
             payable by the Bank based on the prevailing rate. The Bank shall not entertain any other claims
             over and above the fee specified in the Financial Proposal. No additional fee will be paid by the
             Bank for time over run.

             Minimum bid price for assignment is Rs. 97.80 Lacs p.a. for - 12 - months.




              © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                          Page No. 52 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank



  Notes on Fee Structure:

  3.    Fee for various categories of branches as mentioned below based on advances as on
        March 31, 2018 and year-end figures thereafter:
            a. Category A with Advances of INR 500 crore and above
            b. Category B with Advances of more than INR 100 crore and up to INR 500 crore
            c. Category C with Advances of less than INR 100 crore
           Category                         No. of Branches                     Minimum Indicative
                                                                                days to be spent in
                                                                                each branch per
                                                                                month*
           A                                                                        15 to 18 days*
           B                                                                        12 to 14 days*
           C                                                                         7 to 9 days*
           CBO                                                                      15 to 18 days*
           CBODPO                                                                   15 to 18 days*
           OA Dept, BCC                                                             15 to 18 days*
           *(The minimum days provided here is purely indicative; actual days may increase
           depending upon the quantum of work)




  Signature of the Authorized Signatory

  Name:

  Designation:

  Name of the Firm:

  Address:




            © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 53 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank



  Annexure 8 ­ Undertaking

  (This letter should be on the letterhead of the bidder duly signed by an authorized
  signatory)

  To

  The RFP Co-ordinator ­ Appointment of -1- Concurrent Auditor for each of the following
  Zones of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out
  Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months from
  01-10-2018 to 30-09-2019


  Bank of Baroda

  Sir,

  Sub: RFP for Appointment of -1- Concurrent Auditor to carry out Concurrent Audits of
  Branches/RLBO/CBOs/TFBO/CPC/Other Units for each of following Zones of Bank of
  Baroda, from 01-10-2018 to 30-09-2019. Ahmedabad Zone and Mumbai Zone
  Having examined the RFPs including all Annexure and Appendices, the receipt of which is
  hereby duly acknowledged, we, the undersigned offer to supply, deliver, implement and
  commission ALL the terms mentioned in the  Request for Proposal" and the other schedules
  of requirements and services for Bank of Baroda in conformity with the said RFPs in
  accordance with the schedule of Prices indicated in the Price Bid and made part of this
  Tender.

  1) If our Bid is accepted, we undertake to comply with the delivery schedule as mentioned in
     the RFP.
  2) We agree to abide by this Financial Proposal for 180 days from the date of the Financial
     Bid opening and our Offer shall remain binding on us and may be accepted by the Bank
     any time before expiry of the offer.
  3) This Bid, together with your written acceptance thereof and your notification of award,
     shall constitute a binding Contract between us.
  4) We agree that the Bank is not bound to accept the lowest or any Bid the Bank may
     receive.
  5) We certify that we have provided all the information requested by the Bank in the format
     requested for. We also understand that the Bank has the exclusive right to reject this offer
     in case the Bank is of the opinion that the required information is not provided or is
     provided in a different format.

  Dated this..................... ....................by ............................20




  Yours faithfully,

  Signature of the Authorized Signatory

  Name:
  Designation:
  Name of the Firm:
  Address:



   © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 54 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 9 ­ Declaration for Conformity with
  Hardcopy Letter
  (This letter should be on the letterhead of the bidder duly signed by an authorized
  signatory)

  To

  The RFP Co-ordinator ­ Appointment of -1- Concurrent Auditor for each of the following
  Zones of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out
  Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months
  from 01-10-2018 to 30-09-2019

  Bank of Baroda

  Sir,

  Sub: RFP for ­ Appointment of -1- Concurrent Auditor for each of the following Zones
  of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out Concurrent
  Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months from 01-10-
  2018 to 30-09-2019


  Further to our proposal dated ............., in response to the Request for Proposal
  (Bank's tender No. here in after referred to as "RFP") issued by Bank of Baroda
  ("Bank") we hereby covenant, warrant and confirm as follows:

  The soft-copies of the proposal submitted by us in response to the RFP and the related
  addendums and other documents including the changes made to the original RFPs
  issued by the Bank, conform to and are identical with the hard-copies of aforesaid
  proposal submitted by us, in all respects.

  Yours faithfully,



  Signature of the Authorized Signatory

  Name:

  Designation:

  Name of the Firm:

  Address:




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  Annexure 10 ­Conformity Letter
  (This letter should be on the letterhead of the bidder duly signed by an authorized
  signatory)

  To

  The RFP Co-ordinator ­ Appointment of -1- Concurrent Auditor for each of the following
  Zones of Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out
  Concurrent Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months
  from 01-10-2018 to 30-09-2019

  Bank of Baroda

  Sir,

  Sub: RFP for Appointment of -1- Concurrent Auditor for each of the following Zones of
  Bank of Baroda namely Ahmedabad Zone and Mumbai Zone to carry out Concurrent
  Audits of Branches/RLBO/CBOs/TFBO/CPC/Other Units for -12- Months from 01-10-
  2018 to 30-09-2019

  Further to our proposal dated .........., in response to the Request for Proposal (Bank's
  tender No. hereinafter referred to as "RFP") issued by Bank of Baroda ("Bank") we
  hereby covenant, warrant and confirm as follows:

  We hereby agree to comply with all the terms and conditions / stipulations as contained in
  the RFP and the related addendums and other documents including the changes made to
  the original RFPs issued by the Bank shall form a valid and binding part of the aforesaid
  RFP document. The Bank is not bound by any other extraneous matters or deviations,
  even if mentioned by us elsewhere either in our propos al or any subsequent deviations
  sought by us, whether orally or in writing, and the Bank's decision not to accept any such
  extraneous conditions and deviations will be final and binding on us.


  Yours faithfully,

  Signature of the Authorized Signatory

  Name:

  Designation:

  Name of the Firm:

  Address:




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  Annexure 11 ­ Audit Coverage
  The Concurrent Audit should ensure coverage as per prevailing RBI guidelines. The

  area and scope of Audit as per recent RBI guidelines conveyed circular No.

  DBS.CO.ARS.No.BC.2/08.91.021/2015-16                      dated      16-07-2015        and      subsequent

  guidelines thereafter




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  Scope of the Minimum Audit Programme for Concurrent Audit System in
  Commercial Banks as per the prevailing RBI guidelines

  Please note that the scope provided below is purely indicative but not limited to the
  points listed; additional aspects will necessarily need to be covered depending on the
  nature of business at the branch level.



               Minimum Audit Programme for Concurrent Audit System in Commercial Banks
         Sr.
                                                           Items
        No.
          A Cash transactions -Verify
                Surprise physical verification of cash at branch and ATM along with safekeeping and
          (i)
                custody.
         (ii) Daily cash transactions, particularly any abnormal receipts & payments.
         (iii) Surprise verification of cash by an officer other than the joint custodian.
                Proper accounting of and availability of insurance cover for inward and outward cash
         (iv)
                remittances.
         (v) Accounting of currency chest transactions and delays/omission in reporting to RBI.
         (vi) Reporting of Counterfeit Currency.
        (vii) All cash transactions of Rs. 10 lakh and above reported in CTR.
                That all cash transaction of Rs. 50,000 and above invariably indicate Pan No./Form
        (viii)
                60.
          B Clearing transactions -Verify
                Reconciliation with bank's account at Clearing House and review of old outstanding
          (i)
                entries for reconciliation.
         (ii) Drawings allowed against uncleared instruments - sanction by the controlling authority.
          C Remittances/Bills for Collection -Verify
                Remittance of funds by way of DDs/TTs/MTs/TC/NEFT/RTGS any other mode in cash
          (i)
                exceeding the prescribed limit.
                Documents of title (lorry receipts, railway receipts, etc.) obtained in favour of the bank
         (ii)
                and the concerned transporters are on the IBA approved list.
                Outstanding balance in DP and other transit accounts pending payment beyond
         (iii)
                prescribed period.
          D Deposits -Verify
                Adherence to KYC/AML guidelines in opening of fresh accounts and monitoring of
          (i)
                transactions in such accounts.
                Large term deposits received and repaid including checking of repayment of term
         (ii)
                deposit in cash beyond permissible limit.
                Accounts opened and closed within a short span of time i.e., accounts with quick
         (iii)
                mortality.
         (iv) Activation and operations in inoperative accounts.
         (v) Value dated transactions.
                Settlement of claims of deceased customers and payment of TDRs against lost
         (vi) receipts and obtention of indemnities, etc. To check revival of dormant accounts and
                accounts with minimum activities.
        (vii) Examination of multiple credits to single accounts.
          E Treasury operations -Verify
          (i) If branch has acted within HO instructions for purchase and sale of securities.
         (ii) Periodic confirmation of Derivative contracts with counterparties.
         (iii) Adherence to regulatory guidelines with respect to Treasury deals/structured deals.
         (iv) Controls around deal modification/cancellation/deletion, wherever applicable.
         (v) Cancellation of forward contracts and passing/recovery of exchange gain/loss.
                Gaps and OPL maintained in different currencies vis-à-vis prescribed limit for the
         (vi)
                same.
        (vii) Reconciliation of Nostro and Vostro accounts-balances in Nostro accounts in different

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               foreign currencies are within the limits prescribed by the bank.
        (viii) Collection of underlying documents for Derivative & Forward contracts. Delays, if any.
               Instances of booking and cancellation of forward contracts with the same counterparty
         (ix)
               within a span of couple of days or a few days.
         (x) Sample check some of the deals and comment on the correctness of computation.
               Checking of application money, reconciliation of SGL account, compliance to RBI
         (xi)
               norms.
               Checking of custody of unused BR Forms & their utilization in terms of Master Circular
        (xii) on Prudential Norms on Classification, Valuation and Operations of Investment
               Portfolio by banks.
               To ensure that the treasury operations of the bank have been conducted in
        (xiii)
               accordance with the instructions issued by the RBI from time to time.
          F Loans & Advances-Verify
          (i) Report Bills/cheques purchased, if in the nature of accommodation bills.
         (ii) Proper follow-up of overdue bills purchased/discounted/negotiated.
               Fresh loans and advances (including staff advances) have been sanctioned properly
         (iii)
               and in accordance with delegated authority.
               Reporting of instances of exceeding delegated powers to controlling/head office by the
         (iv)
               branch and have been confirmed or ratified by the competent authority.
         (v) Securities and documents have been received as applicable to particular loan.
               Securities have been properly charged/ registered and valued by competent person.
         (vi) Whether the same has been entered in the bank's system - Verification of
               correctness of Security Values in Advance Accounts entered in FINACLE.
        (vii) All conditions of sanction have been complied with.
               Master data relating to limit, rate of interest, EMI, moratorium period details have been
        (viii)
               correctly entered and updated/modified in the system.
         (ix) Value dated entries passed in advances accounts.
               Post disbursement supervision and follow-up is proper, such as timely receipt of stock
         (x) and book debt statements, QIS data, analysis of financial data submitted by borrower,
               verification of securities by third parties, renewal of limits, insurance, etc.
               Whether there is any misutilisation of the loans and whether there are instances
         (xi)
               indicative of diversion of funds.
               Compliance of prudential norms on income recognition, asset classification and
        (xii)
               provisioning pertaining to advances.
               whether monthly updating of drawing power in the computer system on the basis of
        (xiii) stock statements/book debt statement/ other financial data received from the
               borrowers.
               Recovery in compromise cases is in accordance with the terms and conditions of the
        (xiv)
               compromise agreement.
        (xv) To check review and renewal of loans.
          G LC/BG -Verify
               LC/BG issued/amended as per the approved format/model guarantee prescribed and
          (i) standard limitation clause incorporated. Whether counter indemnity obtained as
               prescribed.
               Any deviation from the terms of sanction in regard to margin, security, purpose, period,
         (ii)
               beneficiary, collection of charges, commission/fee, etc.
               Whether payment is made to the debit of party's account on due date without creating
         (iii)
               overdraft/debiting suspense, in case of deferred payment guarantee.
          H Foreign Exchange transactions-Verify
          (i) Recovery of charges as per HO Guidelines.
         (ii) Packing credit released, whether backed by LC or confirmed export order.
         (iii) Availability of ECGC cover and compliance with ECGC terms.
               Submission of statutory returns on export/ import transactions, like BEF statements,
         (iv) XOS, write off of export bills, etc. Follow up of outstanding export bills and exchange
               control copy of bill of entry.
               Irregularities in opening of new accounts and operation in NRO, FCNR, NRE, EEFC,
         (v)
               etc., and debits/credits entries permissible under the rules.
               Whether operations in FCRA accounts are as permitted by MHA and FCRA
         (vi)
               guidelines.
        (vii) Booking, utilization, extension and cancellation of forward contracts.

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               SWIFT Related Operational Control Measures ­ 100% verification of Logs
        (viii) generated ifor all Financial and Non Financial Messages and matching with
               corresponding limit set and with entry passed in FINACLE
           I House Keeping -Verify
               Exceptional transaction reports are generated and verified by branch staff as
          (i)
               prescribed.
               Review of all balance sheet heads and outstanding entries in accounts, e.g.,
         (ii) suspense, sundry and inter-bank accounts. Review of follow up of entries pending for
               reversal.
               Scrutiny of daily vouchers with more emphasis on high value transaction including high
         (iii)
               value expenses and debit entries in Suspense account.
         (iv) Debits in accounts where signatures are pending for scanning.
               Whether records related to KYC/vouchers and other critical areas are sent to specific
         (v)
               places like archival center, record room as per stipulated periodicity.
               Adherence to KYC/AML guidelines in opening fresh account and subsequent
         (vi)
               modifications of records and monitoring of transaction.
           J Verification of Merchant Banking Business-Verify
               Whether the instructions given by the controlling branch are properly followed where
          (i)
               the branch acts as a collecting branch for issue business.
         (ii) Whether daily collection position is advised to the controlling branch.
               Whether recovery of the commission/fees and out of pocket expenses as agreed with
         (iii) the respective companies and whether the competent authority has duly authorized
               any waiver or reduction of such charges.
         (iv) Whether the prescribed preventive vigilance measures are observed by the branch.
               Where data entry or data processing work is entrusted to outside agencies, the
         (v) competent authority duly approves these and the prescribed stamped indemnity has
               been obtained from such agencies.
               Whether dividend interest warrants/refund payment accounts of companies are funded
         (vi) prior to dispatch of the relative warrants by the companies and there is no misuse of
               the facility.
               Whether Claims for reimbursement of amounts of paid warrants received from paying
        (vii)
               branches are processed and debited to the concerned company's account promptly.
               Whether charge on security has been created, wherever debenture trustee activity is
        (viii)
               undertaken by bank.
          K Verification of Credit Card/Debit card ­Verify
               Application for the issue of credit card has been properly examined and record of issue
          (i)
               of the same has been maintained.
               Whether overdraft/debits arising out of the use of credit cards are promptly recovered
         (ii)
               and informed to higher authorities.
               Whether undelivered credit cards are properly kept as security items and followed up
         (iii)
               with credit card department for further instructions.
               Physical verification of ATM cards, debit cards, credit cards, passwords and PINS,
         (iv) control over issue & delivery, safe keeping and custody at all the locations. Report loss
               of any such items.
           L Others ­Verify
               Compliance of provisions relating to Tax Deducted at Source, GST, trade tax, other
          (i)
               duties and taxes.
               Physical verification of inventory, control over issue of inventory, safe keeping and
         (ii)
               custody of security forms. Report any loss of such items.
               Physical verification of other deliverable items, control over issue, safe keeping and
         (iii)
               custody.
               Physical verification of Gold coins, control over issue, safe keeping and custody.
         (iv)
               Checking of Gold sale transactions.
         (v) Custody and movement of branch keys.
               Locker keys and locker operations-linking of FDR as security for locker/operation of
         (vi)
               locker/inoperative lockers/ nomination/other issues.
               Safe custody of branch documents like death claim cases, issuance of duplicate
        (vii) DD/PO/FDR, checking of indemnities, etc. and verification of documents executed
               during the period under audit.
        (viii) Reporting of frauds.


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   Scope of Audit for CBO's (Service Branches are also known as City Back
   Office)

     Sr No                        Coverage
        2      Persisting Irregularities
        3      Synopsis of Assets & Liabilities
        4      Suspense Accounts
        5       Inward & Outward Clearing
        6       Electronic Clearing System (ECS)
        7       Bankers Accounts
        8       Remittance Accounts
        9       Staff Salaries, Wages, Allowances, etc.

        10      Bill Desk .
       11       Government Business
       12       Central Board for Direct Taxes
       13       Sales Tax & Professional Tax
       14       Pension
       15       Reconciliation
       16       Other Details
       17       Frauds & Misappropriation
       18       Any other activity which may be included in future.


  Scope of Audit for RLBO

  Sr. No.                  Coverage
              1.           Accounting Opening (Activation) Process
              2.           Issuance of Personalised Cheque Book
              3.           Storage of Account Opening Form
              4.              Any other activity which may be included in future.
              5.              Issue, Printing and Payment of FCNR Deposits
              6.              Persisting Irregularities




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   RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

       Scope of Audit of Office Administration department

     Audit of all the payments made by Office Administration department on its behalf and on behalf of all
     other departments of the Bank which includes IT, official Language Dept., Estate Management Dept ,
     HRM Dept., Marketing Dept., corporate Taxation Dept. and other Depts.
     Compliance with internal approval procedures
     Compliance with applicable CVC guidelines
     Maintenance of appropriate records as per applicable policies
     Compliance with applicable Income Tax regulations on Tax to be deducted at source
     Audit of payments made by the Estate Management department
     Compliance with internal approval procedures
     Compliance with applicable CVC guidelines
     Adherence to the defined procedure for calling and selection of Tenders
     Maintenance of appropriate records as per applicable policies
     Compliance with applicable Income tax regulations on Tax to be deducted at source
     Certification of returns under Section 42 of RBI Act, 1934 (Planning)
     Audit of payments made by the IT & Projects department
     Compliance with internal approval and reporting procedures
     Compliance with applicable CVC guidelines
     Maintenance of appropriate records as per applicable policies.
      Compliance with applicable Income Tax regulations on Tax to be deducted at source.
      Certification of weekly return.



     Scope of Audit for CBODPO (DEMAT CELL)

     Sr. No.        Coverage
          1         Account Opening
          2         Account Modification
          3         Issue of Instruction slips
          4         Execution of Instruction slips
          5         Investor Grievances received by the DP
          6         Account closure initiated by the DP
          7         Any other activity which may be included in future.




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   RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

     Scope of Audit of Cenralised Processing Unit

     To scrutinize the loan application, documents, reports, papers, etc., submitted by SMS and relevant for
     sanctioning Retail Loans.
     To obtain Title Clearance Report/s and to ensure that the title of the properties are clear, marketable &
     unencumbered and enforceable under SARFAESI Act.
     To advise the SMS or the applicant/s about any missing paper, information, clarification immediately
     and follow up with them for completion of the requirements.
     To prepare Appraisal Note along with terms & conditions and process the proposal through LAPS
     (Lending Automation Processing System) in effective manner with speed & accuracy and sanction.
     After sanction of the proposal, to convey the sanction(along with set of documents to be executed) to
     the SMS, Branch (where account is to be parked) and customer over e-mail followed by hard copy.
     To convey the rejection to customer as well as to SMS/Branch with reasons.
     To take all necessary measures for avoiding flaw in credit in processing of the proposal & preparation
     of the Appraisal Note.
     If there is any deviation, beyond the powers of CPC Head, process the deviation with justifications and
     forward the same to the appropriate authority for its approval.
     To place the sanction/ deviation accorded by CPC Head, if any to Retail Banking Department, BCC for
     PSR. PSR Observation/s, if any, to be conveyed to the disbursing Branch for compliance and
     compliance from the Branch to be kept on record for internal inspection of CPC.
     To guide & support SMS for their inquiries regarding eligibility criteria, clarification on various Retail
     Loan Scheme guidelines and likely credit decision on case specific reference.
     To keep all records of loan application received, sanctioned, rejected, PSR cleared, etc.
     To consider all non-financial deviation powers for which powers vested with CPC Head.
     Processing /sanctioning Loan proposals related to enhancement in the existing limits/ review with
     increase/ subsequent loan under separate retail loan products (which is under purview of CPC) to
     existing customers to be done at CPC.









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    Scope of Audit of Trade Finance Back Office

    Forex Operations handled by TFBO Forex Operations Proposed to be taken over at TFBO
    Sr No.        Function/Transactions            Sr No.                 Function/Transactions
          1 Deposits-               EEFC                   FOREIGN
                                    DDA                  1 Export LC Advising
          2 Remittances-Inward      IRTT                 2 FDI
                                    IREX                 3 All Statutory returns be submited to RBI
          3 Remittances- Outward    ORTT                   DOMESTIC
                                    ARI                  1 Rupee PC
          4 Export                  FBC                  2 Inland LC
                                    FBCA                 3 Inland BG
          5 Export Finance                               4 OBC/IBC
            Preshipmnet             PCFC                 5 BP/BD
             Post shipment          FPL            Sr No.                       Applications
                                    FPO                  1 TFBO TOOL
                                    FDL                  2 FINACLE
                                    FDO                  3 INSTA
                                    FCP                  4 e-BIZ Portal
                                    FCD
                                    PSD
                                    FBN
          6 IMPORT                  FIBC
                                    FIBCD
                                    FIBL
          7 IMPORT LC               LC
                                    SBLC
          8 Foreign Bank Guarantee FBG
          9 BITTA-Reconcilation
         10 ODI
         11 EDPMS
            IDPMS
         12 R-return
         13 TFBO USER ID Creation
            RE VERIFICATION OF
         14 SWIFT MESSAGES
    Sr No.              Applications
          1 TFBO TOOL
          2 FINACLE
          3 INSTA
          4 ADS
          5 TRRACS
          6 ODI RBI -PACKAGE
          7 R-RETURN RBI PACKAGE
          8 SAM




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RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


  Annexure 11A ­ Certification
       ·   Limited review of branches for quarter ending June, September and December as per RBI
           guidelines and other requirements stipulated by RBI for quarter ending March.
       ·   Other certifications as per Bank/RBI/Other Statutory/SEBI/ Government Guidelines /
           Requirement




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RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




  ANNEXURE -12-                 Bid Security Guarantee
           (FORMAT OF BANK GUARANTEE (BG) IN LIEU OF EARNEST MONEY DEPOSIT)
  To:
  Bank of Baroda
  Mumbai

  WHEREAS ........................... (Hereinafter called "the Bidder") has submitted its bid
  dated ........... (date of submission of bid) for appointment of Concurrent Auditor for
  Ahmedabad and Mumbai Zone in response to Bank of Baroda's Request for Proposal (
  RFP No 110/2 dated 09-08-2018) (hereinafter called "the Bid").

  KNOW ALL PEOPLE by these presents that WE ....................... (Name of bank) of
  ......................... (Name of country) having our registered office at .......................
  (Address of bank) (hereinafter called "the Bank") are bound unto Bank of Baroda
  (hereinafter called "the Purchaser") in the sum of ...................... for which payment
  will and truly to be made to the said Bank of Baroda (the Purchaser) the Bank binds
  itself, its successors and assigns by these presents. Sealed with the common seal of
  the said Bank this .......... day of ........................, 20.......

  THE CONDITIONS of this obligation are:

      1. If the Bidder withdraws its Bid during the period of bid validity specified by the
         Bidder on the Bid Form; or
      2. If the Bidder, having been notified of the acceptance of its bid by Bank of Baroda
         (the Purchaser) during the period of bid validity :
          (a) fails or refuses to execute the mutually agreed Contract Form if required; or
          (b) fails or refuses to furnish the Performance Security, in accordance with the
              Terms and Conditions of the Contract;
  We undertake to pay Bank of Baroda (the Purchaser) up to the above amount upon
  receipt of its first written demand, without Bank of Baroda (the Purchaser) having to
  substantiate its demand, provided that in its demand the purchaser will note that the
  amount claimed by it is due owing to the occurrence of one or both of the two
  conditions, specifying the occurred condition or conditions.

  This guarantee will remain in force up to and including 45 days after the period of the
  bid validity, and any demand in respect thereof should reach the Bank not later than the
  above date.




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  Notwithstanding any other term contained herein

      a) This guarantee shall be valid only up to...................................... (Insert Guarantee
         End Date) whereupon it shall automatically expire irrespective of whether the
         original guarantee is returned to the Bank or not; and
      b) The total liability of Bank under this guarantee shall be limited to Rs. /- (Rupees
         ........................................................................ only).


  Place:

  SEAL                           Code No.                                                 SIGNATURE

  Note:
  1. Bidder should ensure that the seal and code No. of the signatory is put by the
     Bankers, before submission of BG.
  2. Stamp paper is required for the BG issued by the Banks located in India.




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RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank


   Annexure 13 ­ Audit Universe (List of Domestic Branches,
   CBOs, TFBO, CPC, RLBO and Other units)

    Abbreviation             Expanded Form                                      Head Quarter of the Zone
    Mumbai Metro (S)        Mumbai Metro South Region                          Mumbai Zone
    Mumbai Metro (C)        Mumbai Metro Central Region                        Mumbai Zone
    Mumbai Metro (N)        Mumbai Metro North Region                          Mumbai Zone
    Mumbai Metro (E)        Mumbai Metro East Region                           Mumbai Zone
                            Centralised Back Office Depository                 Baroda Corporate Centre
    CBODPO                  Participant Office
    TFBO                    Trade Finance Back Office,                         Baroda Corporate Centre
    RLBO                    Retail Liability Back Office                       Head Office
    CPC                     Centralised Processing Cell                        Baroda Corporate Centre




                                         Number of Domestic                       Number of Domestic
                                             Branches                                 Branches
   Branch Category                       (Ahmedabad Zone)                           (Mumbai Zone)
              A                                             5                                          12
              B                                            24                                          35
              C                                            56                                          42
             CBO                                            2                                           1
            RLBO                                            1                                           -
            TFBO                                            1                                           -
             CPC                                            1                                           -
           CBODPO                                           -                                           1
           OA Dept.                                         -                                           1
            Total                                          90                                          92

   The location of the branches in each category, CBO's and RLBO are provided in the subsequent
   pages.

   Data on Business/transaction volumes will be provided to the successful Bidder .




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                   List of Auditable Entities, Zone: Ahmedabad
       (Region ­ Ahmedabad, Gandhinagar, Jamnagar, Bhuj, Anand, Mehsana & Rajkot)
                             Head Quarter - Ahmedabad

   SR NO REGION                     BRANCH NAME                                                     ALPHA
   CATEGORY "A" : -5- BRANCHES
    1 AHMEDABAD         ASHRAM ROAD                                                                 ASHRAM
    2  CFS AHMEDABAD    CFS AHMEDABAD                                                               CORAHM
    3 GANDHINAGAR       KALOL-N.G                                                                   KALOL
    4 RAJKOT            MORVI                                                                       MORVI
    5  RAJKOT           RAJKOT MAIN                                                                 RAJKOT
   CATEGORY "B" : -24- BRANCHES
      1    AHMEDABAD               BHADRA                                                           BHADRA
      2    AHMEDABAD               NEW CLOTH MK                                                     NEWCLO
      3    AHMEDABAD               S.G.HIGH WAY                                                     SGHAHM
      4    AHMEDABAD               I.E. VATWA                                                       INDVAT
      5    AHMEDABAD               USMANPURA                                                        USMANP
      6    AHMEDABAD               NAVRANGPURA                                                      NAVRAN
      7    AHMEDABAD               DELHI CHAKLA                                                     DELHIC
      8    ANAND                   KAPADWANJ                                                        KAPADW
      9    ANAND                   ANAND MAIN                                                       ANAND
      10   ANAND                   VALLABH VIDY                                                     VALLAB
      11   BHUJ                    GANDHIDHAM                                                       GANKUT
      12   GANDHINAGAR             MOTIPURA                                                         MOTIPU
      13   JAMNAGAR                JUNAGADH (M)                                                     JUNAGA
      14   MEHSANA                 UNJHA                                                            UNJHA
      15   MEHSANA                 VIJAPUR                                                          VIJAPU
      16   MEHSANA                 PALANPUR                                                         PALANP
      17   MEHSANA                 I.E.MEHSANA                                                      INDMEH
      18   RAJKOT                  WANKANER                                                         WANRAJ
      19   RAJKOT                  BHAVNAGAR(M)                                                     BHAVNA
      20   RAJKOT                  KALAWAD ROAD                                                     KALAWA
      21   RAJKOT                  AMRELI                                                           AMRELI
      22   RAJKOT                  SURENDRANAGR                                                     SUREND
      23   RAJKOT                  TAGORE MARG                                                      TAGORE
      24   RAJKOT                  UNIVERSITY ROAD , RAJKOT                                         UNIRAJ
   CATEGORY "C" : 56 BRANCHES
      1    AHMEDABAD               FATEHPURA                                                        FATAHM
      2    AHMEDABAD               SOLA ROAD                                                        SOLAHM
      3    AHMEDABAD               AMBAWADI                                                         AMBAWA
      4    AHMEDABAD               VASTRAPUR                                                        VASTRA
      5    AHMEDABAD               ANANDNAGAR                                                       VEJALP
      6    AHMEDABAD               AHMEDABAD(M)                                                     GANAHM
      7    AHMEDABAD               I.E. NARODA                                                      INDODA
      8    AHMEDABAD               MASKATI MKT.                                                     KALUPU
      9    AHMEDABAD               LAW GARDEN                                                       LAWAHM
      10   AHMEDABAD               AHMEDABAD GEN                                                    PBBAHM
      11   AHMEDABAD               NARODA ROAD                                                      NARODA
      12   AHMEDABAD               PANCHKUVA                                                        PANCHK
      13   AHMEDABAD               MOTERA                                                           MOTERA
      14   AHMEDABAD               S.M.ROAD                                                         SURAHM
      15   AHMEDABAD               BOPAL ROAD                                                       BOPALR
      16   AHMEDABAD               UNI.CAMPUS                                                       UNIAHM
      17   AHMEDABAD               I.E. RAKHIAL                                                     INDRAK
      18   AHMEDABAD               THALTEJ                                                          THLTEJ
      19   AHMEDABAD               ODHAV                                                            ODHAV

      © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 69 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

      20    AHMEDABAD              SATELLITE RD                                                     SATAHM
      21    AHMEDABAD              NARANPURA                                                        NARANP
      22    AHMEDABAD              S.P.COLONY                                                       SARDAR
      23    AHMEDABAD              ELLIS BRIDGE                                                     ELLISB
      24    AHMEDABAD              VASNA ROAD                                                       VASNAR
      25    AHMEDABAD              SSI MANINAGR                                                     MANINA
      26    AHMEDABAD              GIRDHARNAGAR                                                     GIRDHA
      27    ANAND                  COLLEGE ROAD                                                     COLLEG
      28    ANAND                  AMUL DAIRY                                                       ANASTA
      29    ANAND                  UTTARSANDA                                                       UTTARS
      30    ANAND                  CAMBAY MAIN                                                      CAMBAY
      31    ANAND                  NADIAD MAIN                                                      NADIAD
      32    ANAND                  PIPLAV                                                           PIPLAV
      33    BHUJ                   KANDLA F.T.Z                                                     FREETR
      34    BHUJ                   ANJAR                                                            ANJAR
      35    BHUJ                   BHUJ                                                             BHUJ
      36    BHUJ                   MADHAPAR                                                         MADHAP
      37    BHUJ                   BALADIA                                                          BALADI
      38    GANDHINAGAR            HIMATNAGAR                                                       HIMATN
      39    GANDHINAGAR            GANDHINAGAR                                                      GANDHI
      40    GANDHINAGAR            MODASA                                                           MODASA
      41    GANDHINAGAR            VIDHAN SABHA                                                     VIDHAN
      42    JAMNAGAR               M.G.ROAD                                                         GANPOR
      43    JAMNAGAR               VERAVAL                                                          VERAVA
      44    JAMNAGAR               RANJIT ROAD                                                      JAMNAG
      45    JAMNAGAR               DIGVIJY PLOT                                                     DIGVIJ
      46    MEHSANA                MEHSANA MAIN                                                     MEHSAN
      47    MEHSANA                MARKET YARD                                                      MARPAT
      48    MEHSANA                VISNAGARMAIN                                                     VISNAG
      49    MEHSANA                MARKET YARD                                                      MARVIS
      50    MEHSANA                MARKET YARD                                                      MARMEH
      51    MEHSANA                PATAN MAIN                                                       PATAN
      52    RAJKOT                 GONDAL                                                           GONDAL
      53    RAJKOT                 MANDVI CHOWK                                                     MANRAJ
      54    RAJKOT                 RAIYA ROAD                                                       RAIYAR
      55    RAJKOT                 DHEBAR ROAD                                                      DHEBAR
      56    RAJKOT                 JAGNATH PLOT                                                     JAGNAT
   Other Offices / Centralized Processing Cell :
       1.   Gandhinagar             RLBO*
       2.   Gandhinagar             TFBO*
       3.   Gandhinagar             CPC*
       4.   Ahmedabad               CBO,                                                            SERAHM
       5.   Rajkot                  CBO                                                             SERRAJ

            * Back Offices for Branches Pan India.
            (RLBO is single unit though at present there are two different SOL IDs.used by RLBO. Prices to
            be quoted for single unit only)




      © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 70 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank




                    List of Auditable Entities, Zone: MUMBAI
         (Region ­ Mumbai Metro South, Mumbai Metro Central, Mumbai Metro North, Mumbai Metro East)
                                     Head Quarter - MUMBAI
   SR
   NO REGION                        BRANCH NAME                                                     ALPHA
   CATEGORY "A" : -12- BRANCHES
     1 CFS MUMBAI                  CFS MUMBAI                                                       CFSBAL
         EMERGING
     2   CORPORATE                 MID CORPORATE, MUMBAI                                            MIDBOM
     3   MUMBAI METRO(C)           WORLI                                                            WORLI
     4   MUMBAI METRO(C)           KALINA                                                           KALINA
     5   MUMBAI METRO(N)           CHAKALA                                                          CHAKAL
     6   MUMBAI METRO(S)           NARIMAN POINT                                                    NARIMA
     7   MUMBAI METRO(S)           ZAVERI BAZAR                                                     ZAVERI
     8   MUMBAI METRO(S)           SIR P.M.ROAD                                                     SIRPMR
     9   MUMBAI METRO(S)           TARDEO ROAD                                                      TARDEO
    10   MUMBAI METRO(S)           MUMBAI MAIN                                                      FORTAP
    11   MUMBAI METRO(S)           OPERA HOUSE                                                      OPERAH
    12   MUMBAI METRO(S)           CRAWFORD MKT                                                     CRAWFO
   CATEGORY "B" : -35- BRANCHES
         EMERGING
     1   CORPORATE                 MID CORPORATE, BANDRA                                            MIDBDR
     2   MUMBAI METRO( C )         VILE PARL(W)                                                     VILWES
     3   MUMBAI METRO( C )         BANDRA-WEST                                                      BANDRA
     4   MUMBAI METRO( C )         VILE PARL(E)                                                     VILEAS
     5   MUMBAI METRO( C )         MATUNGA C.RD                                                     CHANDA
     6   MUMBAI METRO( C )         B.K. COMPLEX                                                     BANEAS
    7    MUMBAI METRO( C )         GHATKOPAR(E)                                                     GHAEAS
    8    MUMBAI METRO( C )         SION                                                             SION
    9    MUMBAI METRO( C )         SANTACRUZ(W)                                                     SANWES
    10   MUMBAI METRO( C )         CHEMBUR                                                          CHEMBU
    11   MUMBAI METRO( C )         CHUNABHATTI                                                      CHUNAB
    12   MUMBAI METRO(E)           POKHARAN ROAD, THANE(W)                                          POKHAR
    13   MUMBAI METRO(E)           THANE-WEST                                                       THANA
    14   MUMBAI METRO(E)           VASHI                                                            VASHI
    15   MUMBAI METRO(N)           SAKINAKA                                                         SAKINA
    16   MUMBAI METRO(N)           IBB KANDIVALI                                                    INTMUM
    17   MUMBAI METRO(N)           ANDHERI                                                          ANDHER
    18   MUMBAI METRO(N)           BORIVALI (W)                                                     BORIVL
    19   MUMBAI METRO(N)           VERSOVA                                                          VERSOV
    20   MUMBAI METRO(N)           GOREGAO-WEST                                                     GOREGA
    21   MUMBAI METRO(N)           MOUNTPOINSUR                                                     POINSU
    22   MUMBAI METRO(S)           FORT UNIVER.                                                     FORTUN
    23   MUMBAI METRO(S)           ALTAMOUNT RD                                                     ALTAMO
    24   MUMBAI METRO(S)           BACKBA RECLA                                                     BACKBA
    25   MUMBAI METRO(S)           BHULABHAI RD                                                     BHULAB
    26   MUMBAI METRO(S)           MULJI JETHA                                                      BULLIO
    27   MUMBAI METRO(S)           KHANDBAZAR                                                       KHANDB
    28   MUMBAI METRO(S)           GAMDEVI                                                          GAMDEV
    29   MUMBAI METRO(S)           GULALWADI                                                        GULALW
    30   MUMBAI METRO(S)           MANDVI-MUMBA                                                     MANDVI
    31   MUMBAI METRO(S)           BALLARD ESTA                                                     BALBOM
    32   MUMBAI METRO(S)           MALBAR HILL                                                      HARKNE


      © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 71 of 72
RFP for Appointment of Concurrent Auditors for Branches/RLBOs/CBOs/TFBO/CPC/Other units for -02- Zones of the Bank

    33 MUMBAI METRO(S)             COLABA                                                           COLABA
    34 MUMBAI METRO(S)             MARINE DRIVE                                                     MARINE
    35 MUMBAI METRO(S)             C P TANK                                                         CPTANK
   CATEGORY "C" : -42- BRANCHES
    1    MUMBAI METRO( C )         SHIVAJI PARK                                                     SHIBOM
    2    MUMBAI METRO( C )         SANTACRUZ(E)                                                     SANEAS
    3    MUMBAI METRO( C )         KHAR                                                             KHAR
    4    MUMBAI METRO( C )         GHATKOPAR(W)                                                     GHATKO
    5    MUMBAI METRO( C )         SENA BAPAT M                                                     MULBOM
    6    MUMBAI METRO( C )         LALBAUG                                                          LALBAU
    7    MUMBAI METRO( C )         PRABHADEVI                                                       PRABHA
    8    MUMBAI METRO( C )         KURLA-BAIL B                                                     KURLA
    9    MUMBAI METRO(E)           BHANDUP                                                          BHABOM
    10   MUMBAI METRO(E)           POWAI-MUMBAI                                                     POWBOM
    11   MUMBAI METRO(E)           NERUL                                                            NERUL
    12   MUMBAI METRO(E)           PANVEL                                                           PANVEL
    13   MUMBAI METRO(E)           VEENANAGAR                                                       VEEBOM
    14   MUMBAI METRO(E)           THANE-EAST                                                       THAEAS
    15   MUMBAI METRO(E)           KHARGHAR                                                         KHARGA
    16   MUMBAI METRO(E)           DOMBIVALI                                                        DOMBIV
    17   MUMBAI METRO(E)           DOMBIVALI(W)                                                     DOMWES
    18   MUMBAI METRO(E)           MAJIWADA                                                         MAJIWA
    19   MUMBAI METRO(E)           MULUND                                                           MULUND
    20   MUMBAI METRO(E)           TISGAON NAKA                                                     TISGAO
    21   MUMBAI METRO(E)           KALYAN                                                           KALYAN
    22   MUMBAI METRO(N)           GOREGAO-EAST                                                     GOREAS
    23   MUMBAI METRO(N)           JOGESHWARI                                                       JOGESH
    24   MUMBAI METRO(N)           KANDIVLI (E)                                                     AKURLI
    25   MUMBAI METRO(N)           KANDIVALI(W)                                                     KANDIV
    26   MUMBAI METRO(N)           CHARKOP K(W)                                                     CHARKO
    27   MUMBAI METRO(N)           MALAD-WEST                                                       MALAD
    28   MUMBAI METRO(N)           DAHISAR                                                          DAHISA
    29   MUMBAI METRO(N)           BORIVALI (E)                                                     BOREAS
    30   MUMBAI METRO(N)           MALAD-EAST                                                       MALEAS
    31   MUMBAI METRO(N)           THAKUR VILLAGE                                                   THAVIL
    32   MUMBAI METRO(N)           SHIMPOLI                                                         SHIBOR
    33   MUMBAI METRO(N)           BHAYANDER-EA                                                     BHAEAS
    34   MUMBAI METRO(S)           NRI MUMBAI                                                       NRIMUM
    35   MUMBAI METRO(S)           MANGALDAS MR                                                     MANBOM
    36   MUMBAI METRO(S)           PBB-MUMBAI                                                       PBBMUM
    37   MUMBAI METRO(S)           V.P.ROAD-MUM                                                     VPROAD
    38   MUMBAI METRO(S)           PRINCESS ST.                                                     PRINCE
    39   MUMBAI METRO(S)           KHETWADI                                                         KHETWA
    40   MUMBAI METRO(S)           CUFFE PARADE                                                     CUFFEP
    41   MUMBAI METRO(S)           THAKURDWAR                                                       THAKUR
    42   MUMBAI METRO(S)           WALKESHWAR                                                       WALKES




      © 2017 Bank of Baroda. All Rights Reserved: Strictly Confidential                            Page No. 72 of 72

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