PUNJAB NATIONAL BANK
Request for Proposal (RFP) for Selection of GST Consultant
RFP Reference No. FD: 2021-22/01
6/10/2021
Punjab National Bank
Finance Division
Plot No. 4, Sector 10, Dwarka,
New Delhi -110075
Page 1 of 59
Contents
1 Introduction .......................................................................................................... 8
2 Proposal .............................................................................................................. 8
3 Eligibility Criteria .................................................................................................. 8
4 Scope of Work ..................................................................................................... 8
5 General Provisions and conditions .................................................................... 10
6 Instruction to Bidders ......................................................................................... 14
6.1 Power of Attorney/ Authorization Letter....................................................... 14
6.2 Cost of Bidding............................................................................................ 14
6.3 Bidding Document ....................................................................................... 14
6.4 Language of Bids ........................................................................................ 14
6.5 Authentication of Erasures/ Overwriting Etc. ............................................... 14
6.6 Amendment of Bidding Documents ............................................................. 14
6.7 Validity of Bid Document ............................................................................. 14
6.8 Late Bid ....................................................................................................... 14
6.9 Bid Currency ............................................................................................... 14
6.10 Bid Earnest Money................................................................................... 15
6.11 Bidding Process (Two Stages)................................................................. 15
6.11.1 Technical bid ..................................................................................... 15
6.11.2 Commercial bid ................................................................................. 15
6.12 Submission of Bid .................................................................................... 15
6.13 Deadline for Submission of Bid ................................................................ 16
6.14 Modification and/or Withdrawal of Bids .................................................... 16
6.15 Contacting the Bank................................................................................. 16
6.16 Terms and Conditions of the Bidders....................................................... 16
6.17 Local Conditions ...................................................................................... 17
6.18 Banks Right to Accept or Reject Any Bid or All Bids ................................ 17
6.19 Bid Opening and Evaluation .................................................................... 17
6.20 Clarifications of Bid .................................................................................. 17
6.21 Preliminary Examination .......................................................................... 17
6.22 Revelation of Prices ................................................................................. 18
6.23 Evaluation and Award Criteria ................................................................. 18
6.24 Governing Law and Disputes ................................................................... 20
6.25 Use of Contract Documents and Information ........................................... 20
6.26 Confidentiality .......................................................................................... 20
6.27 Assignment .............................................................................................. 21
6.28 Force Majeure.......................................................................................... 21
Page 2 of 59
6.29 Non-Disclosure ........................................................................................ 22
6.30 Signing of Contract .................................................................................. 22
6.31 Duration of Contract................................................................................. 22
6.32 Performance Bank Guarantee ................................................................. 22
6.33 Acceptance of Order ................................................................................ 23
6.34 Payment Terms........................................................................................ 23
6.35 Taxes ....................................................................................................... 23
6.36 Penalty Clause......................................................................................... 23
6.37 Cancellation of Purchase/ Service Order/ Contract.................................. 23
6.38 Signing of Pre Contract Integrity Pact ...................................................... 24
6.39 Indemnity ................................................................................................. 24
6.40 IP Infringement indemnity ........................................................................ 25
6.41 Termination of Contract ........................................................................... 25
6.42 Principal to Principal Liability ................................................................... 26
6.43 Limitation of Liability................................................................................. 26
6.44 Survival .................................................................................................... 27
6.45 Non Exclusive Clause: ............................................................................. 27
6.46 Use of Name/Logo Of The Bank: ............................................................. 27
Annexure-I Letter of Consent ................................................................................... 28
Annexure II Compliance to Eligibility Criteria............................................................ 29
Annexure III- Format for RFP queries ...................................................................... 31
Annexure IV- Performance Bank Guarantee Format ............................................... 32
Annexure V- Technical Bid Evaluation Criteria......................................................... 36
Annexure VI- Proforma for Integrity Pact.................................................................. 38
Annexure VII- Non Disclosure Pact .......................................................................... 45
Annexure VIII- Undertaking from Bidder................................................................... 47
Annexure IX- Bidders Information ............................................................................ 48
Annexure X- Compliance Statement ........................................................................ 50
Annexure XI- Litigation Certificate ............................................................................ 51
Annexure XII- Undertaking for Non-Blacklisted/Banned etc. .................................... 52
Annexure XIII Declaration/ Undertaking from bidder regarding applicability of
restrictions on procurement from a bidder of a country which shares a land border
with India ............................................................................................................. 53
Annexure XIV-Checklist for documents.................................................................... 55
Annexure XV-Format for Commercial Offer ............................................................. 57
Annexure XVI-Format for details of Partners & C.A/DISA/CISA Employee on Firm’s
payroll ............................................................................................................. 58
Annexure XVII-Format for Bid Security Declaration ................................................. 59
Page 3 of 59
General Details
Tender Reference RFP Reference No. FD: 2021-22/01
Name of Division
Purpose Finance Division
RFP Coordinator
Contact Details Selection of GST Consultant
Sh. Ankit Srivastava, Chief Manager
Contact No.: 7388979740
Email Id– fintax3@pnb.co.in.
Address: Punjab National Bank, Head Office, Finance
Division, Plot No. 4, Sector 10, Dwarka, New Delhi –
110075
Date of Issue of RFP 10.06.2021
Last date & Time of Pre-Bid 17.06.2021 upto 14:00 HRS
queries, if any
Pre-Bid Meeting Date / Time 19.06.2021 - 15:00 HRS
Last date and time for Hash 29.06.2021 upto 16:00 HRS
submission
Last date and time for online bid 30.06.2021 upto 14:00 HRS
submission/ Bid Re-Encryption
Time for submission of technical 01.07.2021 upto 16:00 HRS
supporting document (Hard Copy)
Date and time of Presentation by Will be communicated separately (Presentation may be
the bidders made online or offline as per Bank’s discretion)
Place for submission of Bids ‘Tender Box’
(Offline Mode) The Assistant General Manager (Taxation), Finance
Division,
Punjab National Bank,
Plot No. 4, Sector 10,
Dwarka, New Delhi – 110075
Submission of Technical Bid The procedure for submission of Technical bid through
(Online Mode) online mode has been explained in the document.
Bid must also be submitted through offline mode.
Non-refundable Application Fee Rs. 10,000/- + 18% GST should be submitted online
only in favour of Punjab National Bank before last date
of bid submission in the following account:
IFS Code : [PUNB0976200]
Bank & Branch : Punjab National Bank, HO
Building, Dwarka Sec 10, New Delhi
Account No.: [0153002200000078]
Page 4 of 59
Earnest Money Deposit Nil, in terms of Department of Expenditure, Ministry of
Finance, Government of India Office Memorandum
No.F.9/4/2020-PPD dated 12.11.2020. However, Bid
Security Declaration to be submitted as per Annexure –
XVII.
Place, Date and time of opening Technical Bids will be opened on 02.07.2021 at 15:00
of Bids HRS at Head Office, Plot No. 4, Sector 10, Dwarka,
New Delhi – 110075
The Date, Time and Place of opening of Commercial
Bids will be informed subsequently.
Note:
1. The bidders will have to submit the technical bid in Bank’s e-procurement
system as well as in hard copy and the Commercial bids only in online form
through Bank’s e-procurement system.
2. Technical Bids will be opened online as well as in physical form and the
commercial bids will be opened only in the online mode.
3. All the interested Bidders, who have not registered earlier with the bank’s e-
procurement site (https://etender.pnbnet.in), would have to register with our e-
procurement site. Bidders to ensure to get themselves registered timely, at
least two working days before the Hash submission date, to avoid last
moment issues.
4. Bidders are advised to go through Bidders Manual available on
https://etender.pnbnet.in for registration and submission of tenders. If
approval of registration is pending at Bank’s end, Bidders should immediately
contact Bank’s Helpdesk on telephone No. 011-28044318 or email us at
fintax3@pnb.co.in.
5. Bidders are required to strictly submit their bids in electronic form using the e-
procurement system at https://etender.pnbnet.in by using their digital
certificates of class II and above (both encryption and signing). Bidders are
advised to keep digital certificates (or tokens) ready at time of submission of
bid. Use of Digital Certificate is mandatory for participation in e-tendering
process. Bidders should ensure that Digital token has not expired or corrupted
at the time of e-tendering process.
6. Bidders are advised to go through Bidders Manual for Browser settings, Java
settings and technical settings required for participation in the bid. Bidders are
advised to follow each & every step mentioned in Bidders Manual. If bidder
still faces any problem, he/she should immediately contact Bank Helpdesk on
Tel No. 011-28044318 or email us at fintax3@pnb.co.in
7. Bids received after closing of the bid in the e-procurement system will be
auto-rejected by the system. Please note that HASH SUBMISSION and BID
RE-ENCRYPTION is a mandatory activity, failing which Bank will not accept
the hard copy of Technical bid.
8. Bidders should submit technical bids well before time rather than waiting for
last moment to avoid any technical glitches or networking issues etc. at their
end.
Page 5 of 59
9. Bidders are requested to use a reliable internet connection (data cable/ broad
band) to safeguard themselves. Bank is not responsible for any technical
issues including telephone line glitch, internet response issues, hardware
hangs etc.
If Bidders have any queries, they may call us at Helpdesk Tel No. 011-28044318
from 10:00 HRS to 17.00 HRS (except on Bank holidays).
Disclaimer
The RFP is not a recommendation, offer or invitation to enter into a contract,
agreement or any other arrangement. The purpose of this RFP is to provide
information to the potential Bidders, who qualify to submit the response to this RFP,
and to assist them in responding to this RFP. Although this RFP has been prepared
with sufficient care to provide all the required information to the potential Bidders,
however, in the event any further/additional information is required by any potential
bidders, such bidder(s) on its own cost & endeavour may approach the Bank for
clarification which may be considered by the Bank.
The Bank reserves the right to provide such additional information at its sole
discretion.
In order to respond to the RFP, if required, and with the prior permission of the Bank,
each Bidder may conduct its own study and analysis/assessment and seek its own
professional, technical, financial and legal advice, as may be necessary.
The Bank reserves the right of discretion to change, modify, add to or alter any or all
of the provisions of this RFP and/or the bidding process prior to deadline for
submission of Bids, without assigning any reason whatsoever. Notification of
amendments will be made available on the Bank’s website at (www.pnbindia.in) as
well as e-tender site (https://etender.pnbnet.in/login) and will be binding on all
Bidders. No separate communication will be issued in this regard.
The Bank, at its discretion, may extend the deadline for a reasonable period for the
submission of Bids.
The Bank in its absolute discretion may annul the RFP without assigning any reason
whatsoever. The decision of the Bank shall be final, conclusive and binding on all
parties.
Confidentiality
This document is meant for the specific use by the bidders interested in participating
in this RFP process. This document in its entirety, is subject to Copyright Laws.
Punjab National Bank expects the Bidder or any person acting on behalf of the
Bidder to strictly adhere to the instructions given in the document and maintain
confidentiality of information. The Recipient will be held responsible for any misuse
Page 6 of 59
of information contained in the document, and is liable to be prosecuted by the Bank
in the event that such a circumstance is brought to the notice of the Bank. By virtue
of issuance of this RFP document, the Recipient is subject to the confidentiality
clauses.
Abbreviations & Definitions
Assignment “Assignment” means the work to be performed by the Applicant
pursuant to the Contract.
Bidder Bidder means an interested and eligible party submitting its proposal in
response to this RFP
Bank “The Bank”, “PNB” mean Punjab National Bank constituted under the
Banking Companies (Acquisition & Transfer of Undertaking) Act 1970.
Bid/Proposal An Offer made to the Bank in response to the RFP document. Bid may
be interchangeably referred to as Proposal.
Selected Bidder Selected Bidder means the successful Bidder who gets finally
selected/appointed based on the criteria set out on the RFP.
Professional Professional means full time employee that is professionally qualified
having minimum qualification of Chartered Accountant and is on the
payroll of the Bidder.
RFP or RFP Request for Proposal issued by the Bank for GST consultant
document or
Tender
eOBC Erstwhile Oriental Bank of Commerce
eUNI Erstwhile United Bank of India
Page 7 of 59
1 Introduction
Punjab National Bank (“The Bank”) a Public Sector Bank, constituted under the
Banking Companies (Acquisition & Transfer of Undertaking) Act 1970, commenced
its operations on April 12, 1895 to undertake Banking activities. The Bank enjoys
strong fundamentals, large franchise value and good brand image.
2 Proposal
The Bank is required to comply with GST Rules and regulations. The Bank Invites
Request for Proposal (RFP) from consultants of repute and proven track record to
comply with GST Rules and regulations on day to day basis. The period of
appointment will be for three years subject to annual review of performance.
However, the Bank reserves the right for extending or reducing the period of
appointment or terminating the contract after giving the due notice.
3 Eligibility Criteria
Only those Bidders who fulfil the eligibility criteria mentioned in Annexure-II are
eligible to respond to the RFP. Offers received from the Bidders who do not fulfil any
of the eligibility criteria mentioned are liable to be rejected.
4 Scope of Work
The objective of the services to be rendered under this agreement includes
compliance of GST guidelines, its implementation in IT systems and reporting as per
extant Govt. guidelines. Detailed activities / functions that the selected consultant is
expected to perform are given as under –
Comply with registration requirements for GST and assist in obtaining
fresh registration wherever required.
Advising the records / reports to be maintained by the Bank for GST
compliance.
Advising on various GST returns to be uploaded along with structure/fields
and ensuring that the required returns are properly extracted from system
and also duly reconciled with Bank’s financial statements periodically.
Provide opinion on valuation and taxability of different income heads of the
Bank, import and export of services, intra-bank transactions among
branches/business units, services provided by the bank from central
location (like loan processing, forex trading etc.), reversal/waiver of fee etc.
Provide opinions/ clarifications on various GST / Other indirect taxes
related issues raised by various Head office Divisions/ Zonal Offices
(Presently 24)/ Circle offices (Presently 161)/ Branches (Presently 10925)/
Other Offices etc. The number of offices may change in future.
Review of various circulars / guidelines issued by Head Office to the
Page 8 of 59
branches/ offices relating to GST.
Advising the Bank to ensure compliance in various matters including
but not limited to Expenditures, Reverse Charge, Input Service
Distribution, Self-Invoicing, Intra-Bank transactions etc.
Advising the records to be maintained, eligibility or otherwise of Input tax
credits and ensuring due compliance with Input tax credit rules notified or
as notified in future.
Advising terms of agreements with vendors to ensure optimization of input
tax credit and avoid any loss of input tax credit. This include inter-alia
discussions with vendors, Bank’s procurement team to explain invoicing
formats and other compliance requirements to be followed by vendors to
ensure that the Bank has adequate documentation for claiming input
credits.
To validate the monthly output liability of GST and claim of input credit
computed by the Bank for each registration.
To verify completeness of the data generated through the system for GST
Returns, provide guidance and to review & verify periodical GST returns to
be filed for GST compliance
Advise on efficient utilisation of accumulated tax credits and ensuring
seamless transition from extant indirect tax regime to GST regime.
Consultancy and support for filing monthly returns and annual return for all
registrations in the Bank.
Guidance/advice for developing necessary tools for review, monitoring,
reporting and compliance with reports required in GST regime.
Preparation and Validation of monthly and annual GST returns for all
registrations in the Bank.
Creation of training material, presentation for the use of Bank’s staff as and
when required.
Providing opinion on various matters relating to GST Impact.
Advising the Bank on various queries, inquiries, notices, audits,
investigations, inspection, survey etc (including existing issues on the date
of appointment) from the GST department including drafting replies of the
notices/letters received from GST department and representing Bank
wherever required. Providing aforementioned services for e-OBC and e-
UNI for period before 01.04.2020. Providing such services for the period
under consultancy even after discontinuation (if any) of engagement as
Page 9 of 59
consultant. To advise on any GST related matter pertaining to eOBC and
eUNI for pre amalgamation period i.e. before 01.04.2020.
Notifying the Bank of amendments and latest developments in GST Law
and assisting in implementation of such amendments and developments in
Bank.
To validate UAT of the developed IT systems and to work in coordination
with Bank’s IT team for carrying out functional testing (as and when
required) of the software.
Review of GST impacted areas to verify whether processes are GST
Compliant.
Advising on all the matters (regarding accounting, process, policy, system,
software etc) during the above period to ensure GST compliance.
Note: To represent the Bank outside of Delhi/NCR, actual TA/DA expenses
shall be reimbursable as per the entitlement of Statutory Branch Auditors
wherever branch of the firm is not situated. In need based exceptional
circumstances, Bank may allow TA/DA from Delhi/ NCR to centres even
where the branch of the firm is situated.
5 General Provisions and conditions
a. This RFP and process incidental thereto shall remain subject to the
guideline/order issued by Ministry of Finance Department of Expenditure,
Govt. of India vide its Order No. 6/18/2019-PPD dated 23rd July 2020. The
Model Clause for the tender as prescribed in terms of para 4 of aforesaid
order is hereby disclosed as under:
I. Any bidder from a country which shares a land border with India will be
eligible to bid in this tender only if the bidder is registered with the
Competent Authority.
II. “Bidder” (including the term ‘tenderer’, ‘consultant’ or ‘service provider’ in
certain contexts) means any person or firm, including any member of a
consortium or joint venture (that is an association of several persons, or
firms or companies), including any agency branch or office controlled by
such person, participating in a procurement process.
III. “Bidder from a country which shares a land border with India” for the
purpose of this Order means: - a. An entity incorporated, established or
registered in such a country; or b. A subsidiary of an entity incorporated,
established or registered in such a country; or c. An entity substantially
controlled through entities incorporated, established or registered in such a
country; or d. An entity whose beneficial owner is situated in such a
Page 10 of 59
country; or e. An Indian (or other) agent of such an entity; or f. A natural
person who is a citizen of such a country; or g. A consortium or joint
venture where any member of the consortium or joint venture falls under
any of the above
IV. The beneficial owner for the purpose of (III) above will be as under:
1. In case of a company or Limited Liability Partnership, the beneficial
owner is the natural person(s), who, whether acting alone or together, or
through one or more juridical person, has a controlling ownership
interest or who exercises control through other means. Explanation—
a. “Controlling ownership interest” means ownership of or entitlement to
more than twenty-five per cent, of shares or capital or profits of the
company; b. “Control” shall include the right to appoint majority of the
directors or to control the management or policy decisions including by
virtue of their shareholding or management rights or shareholders
agreements or voting agreements;
2. In case of a partnership firm, the beneficial owner is the natural
person(s) who, whether acting alone or together, or through one or more
juridical person, has ownership of entitlement to more than fifteen
percent of capital or profits of the partnership;
3. In case of an unincorporated association or body of individuals, the
beneficial owner is the natural person(s), who, whether acting alone or
together, or through one or more juridical person, has ownership of or
entitlement to more than fifteen percent of the property or capital or
profits of such association or body of individuals;
4. Where no natural person is identified under (1) or (2) or (3) above, the
beneficial owner is the relevant natural person who holds the position of
senior managing official;
5. In case of a trust, the identification of beneficial owner(s) shall include
identification of the author of the trust, the trustee, the beneficiaries with
fifteen percent or more interest in the trust and any other natural person
exercising ultimate effective control over the trust through a chain of
control or ownership.
V. An Agent is a person employed to do any act for another, or to represent
another in dealings with third person.
Page 11 of 59
VI. The successful bidder shall not be allowed to sub-contract works to any
contractor from a country which shares a land border with India unless such
contractor is registered with the Competent Authority.
b. Successful Bidder will undertake to indemnify and keep the Bank and its
officers/employees/Directors fully indemnified and harmless from and against
all the consequences of any of its actions and/or its sub-contractors,
representatives, employees leading to breach of any of the provisions of Law
faced, suffered or incurred by the Bank.
c. Similarly, in the event of any claims being made on the Bank, on account of
any breach or non-compliance of any applicable law, unauthorized act, fraud,
deed or thing done or omitted to be done or undertaking made or deficiency in
service by Successful Bidder, its employees, officers and agents, the
Successful Bidder undertakes to pay on first demand made by the Bank of
any amount on this account without any demur, contest, protest whatsoever
within 7 working days of the demand being made. The Bank may at its
discretion settle any or all claims made on it and recover the amount so paid
from Successful Bidder and /or make deductions from the amount payable by
the Bank to Successful Bidder.
d. That the Bank, its representatives, its Regulators including RBI or persons
authorized by the Regulator, its internal/ external/ other Auditors, shall,
whenever required/called for, have access to (relevant to this consulting
assignment) i) All books, records, information of the Successful Bidder; ii) Any
documents, records of transactions and other necessary information
processed/ stored by, given to the Successful Bidder; and iii) Any
document/information given by the Bank to the Successful Bidder and / or
relevant to the outsourced activities available with the Successful Bidder
pertaining to the services provided under this Agreement by the Successful
Bidder. Bank shall provide a reasonable prior notice before such audit and the
cost of the audit shall be borne by the Bank.
e. The access shall also extend to the books, records, information held
by/available with any person/firm agent/company engaged by Successful
Bidder or any documents records of transactions and other necessary
information given/stored or processed provided by the Bank, to Successful
Bidder and in turn provided by Successful Bidder to another agency, in order
to render the required Services to the Banks.
f. Successful Bidder shall ensure preservation of documents and data in
accordance with legal/regulatory obligation of the Bank.
g. That due diligence/KYC/physical verification of employees of the
company/their sub-contractor will be done and proper record of the same will
be maintained.
Page 12 of 59
h. Those adequate steps will be taken to build strong safeguards to avoid the
comingling of information/documents records and assets of the Banks with
other organizations for whom Successful Bidder undertakes similar services.
i. That the Successful Bidder will ensure to get its security, practices and control
process audited on a regular basis and disclose security breaches, if any, to
the Banks. The copy of such audit report including the steps taken to address
the issues raised by the auditors be provided to the Banks.
j. If the Bidder or any employee of the Bidder or any person acting on behalf of
the Bidder, either directly or indirectly, is a relative of any of the officers* of the
Bank or alternatively if any relative of an officer* of the Bank has financial
interest/ stake in the bidder’s firm, the same shall be disclosed by the bidder
at the time of filing of tender.
The term ‘Relative’ for this purpose would be as defined under section 2(77)
of Companies Act 2013. Further, ‘Financial interest/ stake’ would mean
holding stake of 2% in the firm or stands to receive any direct financial gain
from awarding of the contract to the Bidder. It is further clarified that
‘Employee of the Bidder’ and ‘Officer of the Bank’* shall imply employee/
officer of the Bidder/ Bank respectively.
* Officers of the rank of Senior Manager and above posted in Finance Division
and Officers who are members of Committees constituted for the Bidding
process will be considered as ‘Officer’ for the purpose of this clause.
Page 13 of 59
6 Instruction to Bidders
6.1 Power Of Attorney/ Authorization Letter
In case the authorized person delegates authority to another person of the firm/LLP
to sign the Bid documents, power of attorney/authorization letter is to be submitted
with bid documents.
6.2 Cost of Bidding
The Bidder shall bear all the costs associated with the preparation and submission of
their bid and the Bank will in no case be responsible or liable for these costs,
regardless of the conduct or outcome of the bidding process.
6.3 Bidding Document
The Bidder is expected to examine all instructions, forms, terms and conditions in the
Bidding Documents. Failure to furnish all information required by the Bidding
Documents or submission of a bid not substantially responsive to the Bidding
Documents in every respect will be at the Bidders’ risk and may result in the rejection
of its bid without any further reference to the bidder. Bidder should submit the bid
strictly as per RFP failing which bid will be rejected as nonresponsive.
6.4 Language of Bids
The bids prepared by the bidder and all correspondence and document relating to
the bids exchanged by the bidder and PNB, shall be written in English.
6.5 Authentication of Erasures/ Overwriting Etc.
Any inter-lineation, erasures or overwriting shall be valid only if the person(s) signing
the bid initial(s) them.
6.6 Amendment of Bidding Documents
At any time prior to the last Date and Time for submission of bids, the Bank may, for
any reason, modify the Bidding Documents through amendments at the sole
discretion of the Bank. All amendments shall be uploaded on the Bank’s websites
(www.pnbindia.in and https://etender.pnbnet.in/login) and will be binding on all those
who are interested in bidding.
In order to provide prospective Bidders a reasonable time to take the amendment, if
any, into account in preparing their bid, the Bank may, at its discretion, extend the
deadline for submission of bids through corrigendum.
6.7 Validity of Bid Document
Bid shall remain valid for 90 days from last date of submission of bid prescribed by
the Bank. A bid valid for shorter period shall be rejected by the Bank as
nonresponsive.
6.8 Late Bid
Any bid received by the Bank after the deadline for submission of bid shall not be
accepted.
6.9 Bid Currency
Prices mentioned/quoted in the bid shall be expressed in the Indian Rupees only.
Page 14 of 59
6.10 Bid Earnest Money
Nil, in terms of Department of expenditure, Ministry of Finance, Government of India
Office Memorandum No.F.9/4/2020-PPD dated 12.11.2020. However, Bid Security
Declaration to be submitted as per Annexure – XVII.
6.11 Bidding Process (Two Stages)
For the purpose of the present job, a two stage bidding process shall be followed.
The response to the present tender shall be submitted in two parts, a) Technical Bid
and b) Commercial Bid. The bidders shall have to submit the technical bid in Bank’s
e-procurement system as well as in hard copy and the commercial bids in only online
form through Bank’s e-procurement system.
6.11.1 Technical bid
Technical Bid shall contain all the supporting documents regarding eligibility criteria,
scope of work, Technical aspects, Compliance statement and Terms & Conditions
etc. mentioned in the RFP, and not contain any pricing or commercial information at
all. The Technical bid documents with any commercial information will be rejected.
In the first stage, only Technical Bids shall be opened and evaluated. Only those
bidders confirming compliance to all the terms & conditions of RFP document shall
be short-listed for the second stage i.e. Commercial Bid.
6.11.2 Commercial bid
In the second stage, the Commercial Bid of only those bidders, whose technical bids
are short listed after evaluation as per para 6.23, shall be opened.
6.12 Submission of Bid
Bidders are required to strictly submit their bids in electronic form using the e-
procurement system at https://etender.pnbnet.in/login to the Bank by using their
digital certificates of class II and above (both encryption and signing). All the
interested bidders should register themselves in the e procurement system
https://etender.pnbnet.in/login for submitting the bids online, if they have not done
earlier. The RFP document and further corrigendum, if any can also be downloaded
from bank’s website www.pnbindia.in. Bids received after closing of the bid in the e-
procurement system are summarily rejected without any reason.
The commercial bid should be submitted online only.
Bidders are required to submit their technical bid in the following manner:
Envelope No.1- Eligibility Documents
Envelope No.1 shall contain duly signed Annexure II along with the supporting
documents as mentioned in the annexure. This envelope shall be super scribed
“Envelope No. 1- Eligibility documents of RFP for Selection of GST Consultant” to be
submitted to Punjab National Bank, HO building, Finance Department, Plot No. 4,
Sector 10, Dwarka, New Delhi.
Page 15 of 59
Envelope No. 2 – Technical Bid
Envelope No. 2 shall contain technical bid (one set of duly signed tender document
except commercial bid). Each page and correction duly signed by Bidders including
tender form duly filled in with complete details and descriptions. Bidder shall submit
supporting documents in support of technical Bid evaluation criteria as mentioned in
tender documents, Check list of all Documents required to be submitted along with
Technical Bid as per Annexure XIV. This envelope shall be super scribed “Envelope
No. 2 - Technical Bid for RFP for Selection of GST Consultant” at HO building, Plot
No.4, Sector 10, Dwarka, New Delhi.
At the time of physical submission of bid, bidder has to submit
acknowledgement e-mail received after completion of the bid submission in
proof of having submitted the bid online.
6.13 Deadline for Submission of Bid
Bids must be submitted not later than the specified date and time mentioned in the
Bid Document. If the specified date of submission of bids being declared a holiday
for the Bank, the bids will be received up to the specified time in the next working
day. The Bank may, at its discretion, extend this deadline for submission of bids by
amending the bid documents, in which case all rights and obligations of the Bank
and bidders, previously subject to the deadline, will thereafter be subject to the
deadline extended. All the correspondence should be addressed to Bank at the
following address.
The Assistant General Manager (Taxation)
Punjab National Bank, Finance Division
Corporate Office, Plot No. 4, Dwarka Sector-10
New Delhi - 110075
Please note that HASH SUBMISSION is a mandatory activity, failing which bidder
will not be able to submit the bid. For details you may visit our e-Procurement Site
https://etender.pnbnet.in/login
6.14 Modification and/or Withdrawal of Bids
Bids once submitted will be treated as final and no further correspondence regarding
modification/ withdrawal will be entertained on this.
6.15 Contacting the Bank
Any effort by a bidder to influence the Bank in evaluation of the Bank’s bid, bid
comparison or contract award decision may result in the rejection of the Bidders' bid.
Bank’s decision will be final and without prejudice and will be binding on all parties.
6.16 Terms and Conditions of the Bidders
The bidders are not allowed to impose their own terms and conditions to the bid and
if submitted will not be considered as forming part of their bids. The bidders are
advised to clearly specify the deviations, in case terms and conditions of the contract
applicable to this invitation of tender are not acceptable to them. The Bank reserves
the right to take decision on any such deviation.
Page 16 of 59
6.17 Local Conditions
The bidder must acquaint himself with the local conditions and factors, which may
have any effect on the performance of the contract and / or the cost
6.18 Banks Right to Accept or Reject Any Bid or All Bids
The Bank reserves the right to accept or reject any bid and annul the bidding
process or even reject all bids at any time prior to award of contract, without thereby
incurring any liability to the affected bidder or bidders or without any obligation to
inform the affected bidder or bidders about the grounds for the Bank’s action. The
Bank reserves the right to accept or reject any technology proposed by the
Consultant. The Bank reserves the right to select more than one Consultant keeping
in view its large requirements.
6.19 Bid Opening and Evaluation
In the event of the specified date of bid opening being declared a holiday for Bank,
the bids shall be opened at the specified time and place on next working day. In the
first stage, only TECHNICAL BID will be opened and evaluated. Those bidders
satisfying the technical requirements as determined by the Bank and accepting the
terms and conditions of this document shall be shortlisted for making presentation to
the internal committee of the Bank. In the second stage, the COMMERCIAL BID of
only those bidders, whose technical bids are short-listed, will be opened. Decision of
the Bank in this regard shall be final and binding on the bidders.
6.20 Clarifications of Bid
To assist in the examination, evaluation and comparison of bids the Bank may, at its
discretion, ask the bidder for clarification and response shall be in writing and no
change in the price or substance of the bid shall be sought, offered or permitted.
6.21 Preliminary Examination
The Bank will examine the bids to determine whether they are complete, whether
any computational errors have been made, whether required information have been
provided as underlined in the bid document, whether the documents have been
properly signed, and whether bids are generally in order. Bids from agents without
proper authorization as per authorization form shall be treated as non-responsive.
Arithmetical errors will be rectified on the following basis.
If there is a discrepancy between unit price and the total price that is obtained
by multiplying the unit price and quantity, the unit price shall prevail and total
price shall be corrected.
If the bidder does not accept the correction of the errors, its bid will be
rejected. If there is discrepancy between words and figures, the amount in the
words will prevail.
The bid determined as not substantially responsive will be rejected by the Bank and
may not be made responsive by the bidder by correction of the non-conformity.
The Bank may waive any minor informality or non-conformity or irregularity in a bid,
which does not constitute a material deviation, provided such waiver does not
prejudice to affect the relative ranking of any bidder.
Page 17 of 59
6.22 Revelation of Prices
The prices in any form or by any reasons should not be disclosed in the technical or
other parts of the bid except in the commercial bid. Failure to do so will make the bid
liable to be rejected.
6.23 Evaluation and Award Criteria
6.23.1 The Bank will set up an Evaluation Committee for evaluation of the Technical
Bids submitted by the bidders.
6.23.2 The Evaluation Committee shall evaluate the Technical Proposals only for
those bidders who satisfy the pre-qualification / Eligibility criteria as referred in
Annexure II. The technical proposals will be evaluated on the basis of their
responses specified in this document. Evaluations will be based on
documentary evidence submitted by the bidder with respect to evaluation /
selection criteria demonstrating its technical capabilities and competence.
6.23.3 The bidder will have to demonstrate proven capabilities in each of the
segments as defined under the terms of reference and due weightage will be
given to each segment in the overall scoring.
6.23.4 Each responsive proposal will be given a technical score. A Proposal shall be
rejected at this stage if it does not respond adequately to aspects of the RFP
or if it fails to achieve the minimum technical score indicated in this document.
The Technical proposals which are unsigned and incomplete shall not be
evaluated.
6.23.5 During the process of evaluation of the technical proposal, the bidder will be
required to make presentation (online or offline as per discretion of the Bank)
on its Proposal covering Experience/ Technical Proposal including
Methodology & Approach, Team Composition, Work Schedule and Activity
Schedule etc.
6.23.6 The details of date, time & venue of the presentation will be advised to the
eligible bidders separately.
6.23.7 The technical capabilities and competence of the potential Firm reflected in
the technical proposal made available should be consistent with the
presentation to be made before the committee.
6.23.8 Technical evaluation of the eligible potential Firms will as per the criterion
furnished at Annexure V.
Page 18 of 59
6.23.9 After presentation, commercial bids will be opened and evaluated for bidders
securing 50% (50 out of 100) or more marks as per scoring given in Technical
Bid and Presentation. The Bank reserves the right to reduce the minimum
qualifying marks, as above, to ensure that at least two bidders qualify for the
commercial bid.
6.23.10 The scoring given in Technical Bid and Presentation as per Annexure V shall
have 70 percentage weightage. The commercial bid will be having 30
percent weightage in final selection of the Consultant.
6.23.11 The commercial proposal (for qualified applicants as per Para above) will be
opened subsequently. In case of a discrepancy between amount in words
and figures, the former will prevail.
6.23.12The L1 price for the awarded contract will be decided as under:
Tender will be awarded on the basis of Techno Commercial evaluation i.e. 70%
Weightage for Technical bid + 30% Weightage for Commercial bid and the bidder
who score HIGHEST MARKS will be called as L1 bidder.
Weightage of technical bid (Max 70%) will be calculated on total marks of technical
bid and presentation i.e. 100.
Weightage for commercial bid (Max 30%) will be calculated on the total price quoted.
Example for calculation of weightage of technical and commercial areas under:
Other higher commercial bids are given financial scores that are inversely
proportionate to the lowest price
On the basis of the combined weighted score for quality and cost, in the
prescribed ratio of quality and cost scores, the consultant shall be ranked in
terms of the total score obtained, proposal obtaining the highest total
combined score will be ranked as L-1
Weightage of technical bids and commercial bids kept as 70: 30.
For Example:
If three consultants namely A, B and C participated in the bid process and their
technical score are as under:
A=49, B=63 and C= 56
After converting them into percentile, we get
A= (49/63)*100 = 77.77
B= (63/63)*100= 100.00
C= (56/63)*100=88.89
If the prices quoted by consultants are as under:
A= Rs 8000, B=Rs 9000 and C=Rs10000
Page 19 of 59
The final cost (lower cost in this case is Rs 8000) quoted by the bidders converted
into percentile score shall be as under:
A = (8000/8000)*100 = 100
B= (8000/9000)*100 = 89
C= (8000/10000)*100 =80
As the weightage for technical parameter and cost are 70% and 30% respectively,
the final scores shall be calculated as under:
A= (77.77*0.7) + (100*0.3) = 84.44
B= (100*0.7) + (89*0.3) =96.70
C= (88.89*0.7) + (80*0.3) = 86.22
Proposal B at the evaluated cost of Rs. 9,000 will, therefore, be declared as L1,
although the rate quoted by B in his financial proposal is higher than that quoted by
A.
6.24 Governing Law and Disputes
All disputes or differences whatsoever arising between the parties out of or in
relation to the construction, meaning and operation or effect of these Tender
Documents or breach thereof shall be settled amicably. If, however, the parties are
not able to solve them amicably, the same shall be settled by arbitration in
accordance with The Arbitration and Conciliation Act, 1996. There shall be a sole
arbitrator to be appointed by the Bank and the award made in pursuance thereof
shall be binding on the parties. The Arbitrator shall give a reasoned award. Any
appeal will be subject to the exclusive jurisdiction of courts at Delhi.
The bidder shall continue work under the Contract during the arbitration proceedings
unless otherwise directed in writing by the Bank or unless the matter is such that the
work cannot possibly be continued until the decision of the arbitrator or the umpire,
as the case may be, obtained. The venue of the arbitration shall be Delhi.
6.25 Use of Contract Documents and Information
The bidder shall not, without the banks prior written consent, make use of any
document or information provided by the Bank or otherwise except for purposes of
performing contract. Successful bidder will have to sign Bank’s approved Non-
Disclosure Agreement (NDA) with the Bank.
6.26 Confidentiality
The Bidder shall not, without the prior written consent of the Bank, make use of any
document or information except for purposes of performing this agreement.
The Bidder shall take all steps as may be reasonably necessary to protect the
integrity of confidential information and to ensure against any unauthorized
disclosure thereof.
The Bidder shall use the confidential information only for the purpose for which it was
provided and shall not profit from the same in an unauthorized manner.
Page 20 of 59
The Bidder shall provide access of the Confidential Information to its employees only
on need to know basis and such employees/ personnel shall be required to enter into
a confidentiality agreement which is of no less stricter terms than this Agreement.
Even if Service Provider’s employee leaves the job, he will neither share any
information about bank Network Security with anybody else nor will he use it for his
new job. Service Provider shall continue to be responsible for any such act of its ex-
employee.
The Bidder shall indemnify Bank against any loss suffered by Bank due to disclosure
of confidential information by employee of bidder.
The obligation contained in this clause shall survive after the termination of this
agreement for a period of six years.
Confidentiality of customer information should be maintained even after the contract
expires or gets terminated.
Confidentiality and Non-disclosure: The Bidder shall not without the consent of Bank
make use of any document or information coming in its way while discharging their
jobs of bank except for the purpose of performance of this agreement. Service
Provider will keep all the data, sources and information confidential and will not
disclose or release it to any other party. This clause will remain valid even after the
termination or expiry of this agreement.
6.27 Assignment
The service provider shall not assign or sub contract, in whole or in part, its
obligations to perform under the contract, except with the Bank’s prior written
consent.
That if the successful Bidder hires another person/entity to assist it in the
performance of its obligations, under the contract, as may be subsequently entered
into at the discretion of Bank or assigns any portion of its rights or delegates any
portion of its responsibilities or obligations to another person in any manner
thereunder, subject to Bank’s prior written consent, it shall cause its assignee or
delegate to be bound to retain the confidentiality of the confidential information in the
same manner as the Bidder is bound to maintain the confidentiality.
6.28 Force Majeure
Notwithstanding the above provisions, the successful bidder shall not be liable for
penalty or termination for default if and to the extent that it’s delay in performance or
other failure to perform its obligations under the contract is the result of an event of
force majeure. For purposes of this clause, “force majeure” means an event beyond
the control of the bidder and not involving the bidders‟ fault or negligence and not
foreseeable. Such events may include, but are not restricted to, war or revolution
and epidemics. If a force majeure situation arises, the bidder shall promptly notify the
bank in writing of such condition and the cause thereof. Unless otherwise directed by
the bank in writing, the bidder shall continue to perform its obligation under the
contract as far as is reasonably practical, and shall seek all reasonable alternative
means of performance not prevented by the force majeure event.
Page 21 of 59
Provided further that in case of delay of Services due to the Force Majeure, which
shall be solely decided by the Bank, the Bank shall not be held liable for non-
performance of its obligations under the service agreement and the Bank shall have
the right to terminate the Service Agreement without giving any further notice to the
Successful bidder. Further, the Bank also reserves the right to assign the work to
other without any consequences and claims.
6.29 Non-Disclosure
The selected Bidder/Consultant shall be required to sign/execute a standard Non-
Disclosure Agreement with the Bank in terms of Annexure VII of this document.
Failure to sign the same would make their selection null and void.
6.30 Signing of Contract
The successful bidder(s) shall be required to enter into a Service Level Agreement
(SLA), Non-Disclosure Agreement (NDA) and integrity Agreement (IA) with the Bank,
as per proforma prescribed /to be prescribed by the Bank, within 10 days of the
award of the tender or within such extended period as may be permitted by the
Bank.
6.31 Duration of Contract
Bank will enter into contract initially for a period of 3 years. However, the contract,
after completion of three years, may be extended for a further period of one year or
any other period at the discretion of Bank, on such mutual terms, conditions and
costs, as may be agreed between the parties. However, this shall not be construed
as conferring any right on the successful Bidder to seek extension.
The period of appointment as mentioned above for three years is subject to annual
review of performance. Further, the Bank reserves the right for reducing the period of
appointment or terminating the contract after giving the due notice.
6.32 Performance Bank Guarantee
The successful bidder has to submit the Performance Bank Guarantee (issued by a
nationalized / scheduled commercial Bank except Punjab National Bank, detailed as
under:
a. The successful bidder will have to submit Performance Bank Guarantee
amounting to 3 % of Total Contract value as per Annexure IV within 10 days
of award of contract valid for three years from the date of appointment and
should be extended on extension of agreement. Any change in the prescribed
format of Performance Bank Guarantee proposed to be submitted by the
bidder shall be subject to prior vetting by Bank’s Law Department.
b. The Performance Bank Guarantee will be furnished for due performance of
the contract.
c. In case successful bidder submits any false information or fails to perform the
contract, Bank shall invoke the Performance Bank Guarantee to recover
penalty/damages.
Page 22 of 59
6.33 Acceptance of Order
Successful bidder shall be required to accept the order within three days from the
date of order placement.
Bank has a right to cancel the order if the same is not accepted within a period of 3
days from the date of order. Bank has the right of extending period beyond 3 days.
6.34 Payment Terms
Payment to the consultant will be made within 30 days of submission of undisputed
bill on quarterly basis, subject to billing as per the accepted terms of the work order
and completion of the work and annual review of satisfactory performance as
certified by the Bank’s Authority. The periodicity of payment will be as follows -
Particulars Percentage
After filing successfully monthly GST 1/4th of the Annual Fee each quarter
returns within due dates as prescribed by
Govt. and all other compliances as per RFP
The Bid shall be made in terms of monthly fee for the assignment which shall not
increase in the contract period of 3 years and shall be subject to the review by the
Bank as per this RFP.
6.35 Taxes
The prices are inclusive of all charges, Taxes, Statutory levies etc. except GST
which will be paid at applicable rates.
6.36 Penalty Clause
If Consultant fails to complete the assignment within stipulated time schedule, the
Bank shall, without prejudice to its other remedies under the rate contract, deduct
from the total contract value, as liquidated damages, a sum equivalent to 0.25 % of
the price for each week of delay until completion of project or until the cancellation of
contract subject to maximum of 5% of total contract value. The Bank has right to
cancel the contract in case services not affected within stipulated time schedule. The
Bank is entitled to withhold (deduct) from the Contract price or any other amount,
which is due to consultant from this contract, or any other contract.
6.37 Cancellation of Purchase/ Service Order/ Contract
After issuance of purchase order to successful bidder, Bank reserves the right at its
sole discretion to cancel the purchase order without giving any notice, for following
reasons –
a. Non submission of acceptance of order within 3 days of placement of order or
the period extended by the Bank, if any.
b. Non submission of performance bank guarantee within stipulated time as
specified in the RFP.
c. Non signing of contract within the time specified by bank.
Page 23 of 59
d. If deliverables are not performed within stipulated time or for any other reason
as the Bank deems fit, Bank may cancel the entire contract after giving 30
days’ notice.
6.38 Signing of Pre Contract Integrity Pact
A “Pre-Contract Integrity Pact” would be signed between PNB and the Bidder which
is an integral part of tender/bid documents, failing which the tenderer / bidder will
stand disqualified from the tendering process and the bid of the bidder would be
summarily rejected.
This is a binding agreement between PNB and Bidders. Under this Pact, the Bidders
agree with PNB to carry out the assignment in a specified manner.
This declaration shall form part and parcel of the Integrity Agreement and signing of
the same shall be deemed as acceptance and signing of the Integrity Agreement on
behalf of the PNB.
Bank will not be bound to accept the lowest quotes and reserves the right to accept
or reject any or all the tenders without assigning any reasons whatsoever.
The format of Pre-Contract Integrity Pact will be as per Annexure-VI
In this regard, PNB has appointed following as Independent External Monitor (IEM)
for the Integrity Pact:
S.No. IEM E-mail Mobile Number
1 Shri Raj Kumar Singh, mrrajksingh@gmail.com 8141488880
(I.R.S. Retd.)
2 Dr Sarat Kumar Acharya sarat777@rediffmail.com 9442118060
(ExCMD, NLC India Ltd.)
6.39 Indemnity
The bidder assumes responsibility for and shall indemnify and keep the Bank
harmless from all liabilities, claims, costs, expenses, taxes and assessments
including penalties, punitive damages, attorney's fees and court costs which are or
may be required to be paid by reasons of any breach of the bidder's obligation under
these general conditions or for which the bidder has assumed responsibilities under
the contract including those imposed under any contract, local or national law or
laws, or in respect to all salaries, wages or other compensation to all persons
employed by the bidder or bidders in connection with the performance of any
system covered by the purchase contract. The bidder shall execute, deliver such
other further instruments to comply with all the requirements of such laws and
regulations as may be necessary there under to conform and effectuate the
purchase contract and to protect the Bank during the tenure of purchase order.
Where any patent, trade mark, registered design, copyrights and/ or
intellectual property rights vest in a third party, the bidder shall be liable for settling
Page 24 of 59
with such third party and paying any license fee, royalty and/ or compensation
thereon.
In the event of any third party raising claim or bringing action against the
Bank including but not limited to action for injunction in connection with any rights
affecting the services provided by the bidder covered under the purchase contract or
the use thereof, the bidder agrees and undertakes to defend and / or to assist the
Bank in defending at the bidder's cost against such third party's claim and / or
actions and against any law suits of any kind initiated against the Bank.
The written demand by the Bank as to the loss/damages shall be final, conclusive
and binding on the selected bidders(s) and the selected bidder(s) shall be liable to
pay on demand without any contestation/demur the actual amount of such
loss/damages caused to the Bank subject to an upper limit equivalent to the total
payment of this project.
6.40 IP Infringement indemnity
The bidder shall indemnify the Bank against all third party claims of infringement of
patent, trademark, copyright or industrial design rights, etc. arising from use of the
Goods/services, or any part thereof in India.
1. The bidder shall, at their own expense, defend and indemnify the Bank against
all third party claims or infringement of intellectual Property Right, including Patent,
trademark, copyright, trade secret or industrial design rights arising from use of the
products/services or any part thereof in India or abroad.
2. The bidder shall expeditiously extinguish any such claims and shall have full
rights to defend it there from. If the Bank is required to pay compensation to a third
party resulting from such infringement, the service provider shall be fully
responsible including all expenses and court and legal fees and Bank can adjust it
from PBG.
3. The Bank will give notice to the Bidder /Service Provider of any such claim
without delay, provide reasonable assistance to the Bidder /Service Provider in
disposing of the claim, and shall at no time admit to any liability for or express any
intent to settle the claim.
4. The bidder shall grant to the Bank a fully paid-up, irrevocable, non-exclusive
license throughout the territory of India or abroad to access, replicate and use
software (and other software items) provided by the Bidder /Service Provider,
including-all inventions, designs and marks embodied therein in perpetuity.
6.41 Termination of Contract
The quality of services given by the bidder & progress of the project will be reviewed
fortnightly and if the services are not found satisfactory, the bank reserves the right
to terminate the contract by giving 30 days’ notice to the bidder, including 15 days
curing period. The decision of the bank regarding quality of services shall be final
and binding on the bidder. The Bank shall have the right to terminate/cancel the
contract with the selected bidder at any time during the contract period, by giving a
written notice of 30 days, for any valid reason, including but not limited to the
following :
a. Excessive delay in completion of the assignment
Page 25 of 59
b. Discrepancies / deviations in the agreed processes and/or products
c. Violation of terms & conditions stipulated in this RFP
d. Change in Bank Policy.
Notwithstanding anything contained herein above, the Bank shall have the right to
terminate the Agreement without assigning any reason to the service provider
without any consequences.
6.42 Principal to Principal Liability
The employees engaged by successful bidder shall be deemed to be the employees
of bidder only, and the Bank shall not be connected with the employment or the
terms and conditions thereof in any way. The bidder alone would comply with the
statutory obligations and Labour Regulations/ Rules in this regard. None of the
provisions of this Agreement shall be deemed to constitute a partnership or joint
venture or employee- employee relationship between the parties hereto, and neither
party shall have authority to bind the other except as specifically provided for
hereunder. Neither party hereto is agent of the other nor there is a master –servant
relationship between the parties. The relationship is on principal to principal basis.
The successful bidder shall be responsible for payments of all statutory dues with
respect to each of his personnel/employees engaged by him to render service under
this Agreement with respect to each applicable/extant labour law, including, the
Minimum Wages Act, 1948, The Payment of Wages Act, 1936, The Payment of
Bonus Act, 1965, The Employees’ State Insurance Act, 1948, The Payment of
Gratuity Act, 1972, The Maternity Benefit Act, 1961, The Employees’ Provident
Funds and Miscellaneous Provisions Act, 1952, etc. No dues/contributions under any
labour legislations as applicable, remain payable with respect to his
personnel/employees. The successful bidder shall have no claims whatsoever
against the Bank with respect to payment of statutory dues/contributions to his
personnel/employees under applicable labour legislations”.
6.43 Limitation of Liability
The aggregate liability of the successful bidder shall be limited to a maximum of the
contract value.
In the following circumstances limitation of liability shall not apply and the successful
bidder shall be liable for amount of cost, damages, compensation, penalty etc.
suffered by the bank:-
a. Breach of the confidentiality provisions
b. Liability for an infringement of a third party’s IPR by the successful bidder and
c. Employment liabilities for the successful bidder’s staff relating to the period of
their employment within contractual period while working with the bidder and;
d. Any other liability that cannot be capped or excluded as a matter of applicable
law and imposed by the statutory authority/ government bodies/ court tribunals etc.
e. Any other breach caused due to the non-performance of the obligations of the
the successful bidder under this RFP.
f. This limit shall not apply to third party claims.
Page 26 of 59
g. Liability of the Bidder in case of gross negligence or wilful misconduct
attributable to the Bidder while providing services under Agreement.
h. Liability of the Bidder in case of fraudulent acts or wilful misrepresentation
attributable to the Bidder regarding the services provided under Agreement.
6.44 Survival
The Parties have expressly agreed that any liabilities or obligations set forth in this
contract by their nature and content are intended to survive the performance hereof,
shall so survive despite such completion/expiration or termination of this contract.
6.45 Non Exclusive Clause
The Successful bidder shall not have any exclusive right to provide the services to
the bank. The bank shall be free to engage any other service providers or may
entrust services similar to the services or any part thereof to any person/s during
on/or after the expiry of the service agreement.
6.46 Use of Name/Logo Of The Bank
Bidder shall not use for publicity, promotion, or otherwise, any logo, name, trade
name, service mark, or trademark or any simulation, abbreviation, or adaptation of
the same of the Punjab National Bank or any of its affiliate,, or the name of any
bank’s employee or agent, without bank’s prior, written, express consent. The bank
may withhold such consent, in case so granted by it, in its absolute discretion.
Violation thereof shall constitute a material breach of the terms of RFP and shall
entitle the bank to take appropriate actions as available to it in law and the RFP.
Page 27 of 59
Annexure-I
Letter of Consent
To be provided on letter head of the Bidder
The Assistant General Manager (Taxation)
Finance Division
Punjab National Bank
Corporate Office, Plot No. 4,
Dwarka Sector-10
New Delhi - 110075
Dear Sir,
Sub: Selection of GST Consultant
With reference to the above RFP, having examined and understood the instructions,
terms and conditions forming part of the RFP, we hereby enclose our offer to get
selected for providing our services as detailed in the above referred RFP.
We agree to all the terms and conditions mentioned in the RFP. We hereby submit
our Technical Offer in a sealed envelope. The selection shall be binding on us and
subject to terms and conditions of the assignment.
Date: ___________ Signature of Authorized Signatory
Place: ___________ Name of Signatory:
Designation:
Seal of Bidder
Page 28 of 59
Annexure II
Compliance to Eligibility Criteria
S. Eligibility Criteria Documents Required Compliance
(Yes/No)
No.
1. The firm should have been Constitution Certificate of the
existence in India for the last 10 firm
years as on 31.03.2021.
2. Firm should have a full-fledged Self-declaration in Annexure
office in Delhi/ NCR for at least last IX/ constitution certificate.
five years (as on 31.03.2021) with
at least two partners stationed in
Delhi/ NCR.
3. a) Firm should have minimum 6 Constitution Certificate issued
C.A. Partners (Qualifying by ICAI/ Self-declaration in
Partners), and at least 10 C.A. Annexure XVI
employees (Qualifying
Employees) on its payroll (as
on 31.03.2021).
b) All above 06 Partners and 10
Employees must be associated
with the firm for a period not
less than one year as on
31.03.2021.
c) Firm should have minimum 6 a) Bank’s/ FI’s Certificate/
C.A. Partners and at least 10
C.A. employees on its payroll Appointment letter
(as on date of bidding).
issued by the relevant
4. Firm should have minimum three
years’ experience as GST/Service organization clearly
Tax regular consultant of Banks/
Financial institutions as on indicating the period
31.03.2021.
covered.
Out of above Banks/FIs, at least
one Scheduled Commercial b) Extract of Balance
Bank/Financial Institutions (other
than RRB/Co-operative Bank) at Sheet of client for Bank/
organization level having balance
sheet size of more than Rs. 30,000 FI etc having more than
crores as on 31.03.2020 is must.
Rs. 30,000 Crore
Out of three years’ experience, one
year continuous experience under balance sheet size.
GST regime i.e., 01.07.2017
onwards is must. In case of non-
availability of Balance
Sheet, any other
documentary evidence
to be submitted.
Page 29 of 59
5. The Firm should have average Copy of audited financial
turnover of at least Rupees Five accounts for F.Y. 2017-18,
Crore during last three financial 2018-19 and 2019-20 / A
years and should not have certificate from an Independent
negative net worth in any of the Chartered Accountant Firm
last three years certifying the turnover and net
worth of the relevant years.
6. The firm should not have been
banned / declared ineligible for Undertaking by the
corrupt and fraudulent practices by applicant Firm in
the Govt. of India / State Annexure XII
Governments / RBI / ICAI and
should not have any disciplinary
proceedings pending with ICAI/RBI
against the applicant firm or any of
the partners.
The firm during the last three
years should not have:
a) failed to perform on any
agreement, as evidenced by
imposition of a penalty by an
arbitral or a judicial
pronouncement or arbitration
awarded against the
Applicant or its Affiliates,
b) expelled from any project or
agreement,
c) had any agreement
terminated for breach by
such Applicant or its
Affiliates.
Bidder should submit detailed response along with documentary proof for all of the
above eligibility criteria. The eligibility will be evaluated based on the bid and the
supporting documents submitted. Bids not meeting the above eligibility criteria will be
rejected.
Date: ___________
Place: ___________ Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 30 of 59
Annexure III
S.No. Reference Format for RFP queries Query
Clause Reference
Page
Page 31 of 59
Annexure IV
Performance Bank Guarantee Format
(To be submitted by the selected bidder after being appointed as the Consultant in
terms of this RFP)
To,
Assistant General Manager (Taxation),
Punjab National Bank
Finance Division
Dwarka Sector-10
New Delhi-110075
WHEREAS. --------------------------------(Name of service provider) a person/ Company
/ firm / LLP registered under --------------------------------------- and having its Registered
Office at , (Please provide complete address) (hereinafter referred to as
"Service Provider") was awarded a contract by Punjab National Bank vide their no.---
------------------- dated XX-XX-XXXX (hereinafter referred to as “Memorandum of
Understanding/ Work order ”) for providing GST Consultancy and other related
services for ________ Punjab National Bank (kindly elaborate, if felt necessary)
AND WHEREAS, in terms of the conditions as stipulated in the Memorandum of
Understanding/ Agreement/ Work Order and the Request for Proposal document No.
________: dated ____for engaging the services of the said Service Provider for
___________”), the Service Provider is required to furnish a Performance Bank
Guarantee issued by a Scheduled Bank in India in your favour for Rs.---------------/-
(Rupees ___________________) towards due performance of the contract in
accordance with the specifications, terms and conditions of the _________(the
Agreement) entered into between Punjab National Bank and the Service Provider
and RFP document (which bank guarantee is hereinafter called as "GUARANTEE").
AND WHEREAS the Service Provider has approached us for providing the said
GUARANTEE.
AND WHEREAS at the request of the Service Provider,
WE,____________________________ ,a body corporate constituted
.......................................................................................................................................
having it’s.............................. Office at ……………………………………. and a branch
inter-alia at............................................................ India has agreed to issue the
GUARANTEE.
Page 32 of 59
THEREFORE, WE, (name of Bank and it’s
address)........................................................ through our local office at
............................................. India furnish you the GUARANTEE in a manner
hereinafter contained and agree with you as follows:
1. We...................................... do hereby expressly, irrevocably and unconditionally
undertake to pay the amounts due and payable under this Guarantee
without any demur, merely on demand from you and undertake to indemnify you and
keep you indemnified from time to time and at all times to the extent
of Rs.-----------/-.(Rupees ------------------ only) against any loss or damage caused to
or suffered by or that may be caused to or suffered by you on account of any breach
or breaches on the part of the Service Provider of any of the terms and conditions
contained in the Agreement, Work Order and RFP and in the event of the Service
Provider committing default or defaults in carrying out any of the work or discharging
any obligation under the Agreement, Work Order or RFP document or otherwise in
the observance and performance of any of the terms and conditions relating thereto
in accordance with the true intent and meaning thereof, we shall forthwith on
demand pay to you such sum or sums not exceeding the sum of Rs.----------------------
-------------/-.(Rupees.-----------------------…………………………………………… only)
as may be claimed by you on account of breach on the part of the Service Provider
of their obligations or default in terms of the Agreement, Work Order and RFP.
2. Notwithstanding anything to the contrary contained herein or elsewhere, we agree
that your decision as to whether the Service Provider has committed any such
breach/ default or defaults and the amount or amounts to which you are entitled by
reasons thereof will be binding on us and we shall not be entitled to ask you to
establish your claim or claims under this Guarantee, but will pay the same forthwith
on your demand without any protest or demur. Any such demand made by Punjab
National Bank shall be conclusive as regards the amount due and payable by us to
you.
3. This Guarantee shall continue and hold good until it is released by you on the
application by the Service Provider after expiry of the relative guarantee period
provided always that the guarantee shall in no event remain in force after
........................(date) without prejudice to your claim or claims arisen and demanded
from or otherwise notified to us in writing before the expiry of the said date which will
be enforceable against us notwithstanding that the same is or are enforced after the
said date.
4. You will have the fullest liberty without our consent and without affecting our
liabilities under this Guarantee from time to time to vary any of the terms and
conditions of the Agreement, Work Order and RFP or extend the time of
performance of the contract or to postpone for any time or from time to time any of
your rights or powers against the Service Provider and either to enforce or forbear to
enforce any of the terms and conditions of the said Agreement, Work Order and RFP
and we shall not be released from our liability under this bank Guarantee by exercise
of your liberty with reference to matters aforesaid or by reason of any time being
Page 33 of 59
given to the Service Provider or any other forbearance, act or omission on your part
or any indulgence by you to the Service Provider or any other act, matter or things
whatsoever which under law relating to sureties, would but for the provisions hereof
have the effect of so releasing us from our liability hereunder provided always that
nothing herein contained will enlarge our liability hereunder beyond the limit of Rs.----
-------/-. (Rupees.------------------…………………………………..only) as aforesaid or
extend the period of the guarantee beyond the said ...................... (Date) unless
expressly agreed to by us in writing.
5. The Guarantee shall not in any way be affected by your taking or giving up any
securities from the Service Provider or any other person, firm or company on its
behalf or by the winding up, dissolution, insolvency or death as the case may be of
the Service Provider.
6. In order to give full effect to the Guarantee herein contained, you shall be
entitled to act as if we were your principal debtors in respect of all your claims
against the Service Provider hereby guaranteed by us as aforesaid and we hereby
expressly waive all our rights of surety ship and other rights, if any, which are in any
way inconsistent with any of the provisions of bank Guarantee.
7 Subject to the maximum limit of our liability as aforesaid, this bank Guarantee will
cover all your claim or claims against the Service Provider from time to time arising
out of or in relation to the Agreement, Work Order and RFP and in respect of which
your claim in writing is lodged on us before expiry of this Guarantee.
8. Any notice by way of demand or otherwise hereunder may be sent by courier,
telex, fax or registered e-mail, hand delivery and if sent accordingly it shall be
deemed to have been given when the same has been posted.
9. The Guarantee and the powers and provisions herein contained are in addition
to and not by way of limitation of or substitution for any other guarantee or
guarantees hereto before given to you by us (whether jointly with others or alone)
and now existing, uncancelled and this Guarantee is not intended to and shall not
revoke or limit such guarantee or guarantees.
10. The Guarantee shall not be affected by any change in the constitution of the
Service Provider or us nor shall it be affected by any change in your constitution or
by any amalgamation or absorption thereof or therewith but will ensure to the benefit
of and be available to and be enforceable by the absorbing or amalgamated
company or concern.
11. The Guarantee shall come into force from the date of its execution and shall not
be revoked/ assigned by us at any time during its currency without your previous
consent in writing.
12. We further agree and undertake to pay you the amount demanded by you in
writing irrespective of any dispute or controversy between you and the Service
Provider in any suit or proceeding including arbitration proceedings pending before
any court or Tribunal relating thereto, our liability under this present being absolute
and unequivocal. The payments so made by us shall be a valid discharge of our
Page 34 of 59
liability for payment here under and the Service Provider shall have no claim against
us for making such payment.
13. “Notwithstanding anything to the contrary contained herein:-
(i) Our liability under this Guarantee shall not exceed `_________ [………….….]/-;
(ii) This Bank Guarantee shall be valid up to (being the date of expiry of the
Guarantee);
(iii) We are liable to pay up to the guarantee amount only and only if we receive
from you a written claim or demand not later than 12 months from the said
expiry date ………….. (Date of expiry of guarantee).”
We have the power to issue this Guarantee in your favour and the undersigned has
full power to execute this Bank Guarantee under the Power of Attorney dated
__________issued by the Bank in favour of the undersigned.
Dated this the ____________ day of ______________ 2021.
For and on behalf of
Branch Manager
Seal and Address
Page 35 of 59
Annexure V- Technical Bid Evaluation Criteria
Parameters for evaluation of Technical Bid
S. PARAMETERS MAXIMUM CRITERIA
No MARKS
1. Firm Establishment No. of years 15 Five Marks for minimum 10 years
of practicing in India as on and one mark for each completed
31.03.2021 additional year.
2. Man Power and qualifications – 20 Minimum 6 C.A. Partners (as
No. of Partners and qualified CA on 31.03.2021) – Eight
Employees marks, one mark each for
additional partner: -
maximum: 10 marks.
For 10 C.A. employees - Six
marks, One mark each for
additional C.A. employee: -
maximum:10 marks.
NOTE: No marks will be awarded to
the partner or CA employees having
less than one year of association
with the firm as on 31.03.2021 either
as a partner or as an employee as
the case may be.
3 Relevant experience as GST 25 03 marks for each
consultant (Whole organization assignment as GST
level) consultant for continuous one
year period under GST
(At least one year of continuous regime subject to maximum
engagement under GST regime
i.e., 01.07.2017 onwards is 15 marks.
required for eligibility)
01 mark for two completed
years and additional 01 mark
for 03rd completed years of
consultancy with each client
subject to maximum 05
marks.
02 marks for each
assignment as consultant for
Bank as a whole with
Scheduled Commercial
Banks subject to maximum 05
marks.
Page 36 of 59
S. PARAMETERS MAXIMUM CRITERIA
No MARKS
4 Presence in number of States /
10 Upto 3 States / UTs – 5
UTs as on 31.03.2021
marks
5 Presentation*
Grand Total More than 3 States / UTs –
one mark each for additional
State / UT - maximum 10
marks.
30 Shall be evaluated by the committee
identified for the purpose.
100
Note: Hard copy of supporting documents or documentary proof for all the above
criteria should be submitted to the Assistant General Manager (Taxation)-Finance
Division, PNB: Plot No-4, Sector-10, Dwarka, New Delhi -110075
* Soft Copy of presentation to be submitted with the Bank atleast 24 hours
before the time of the presentation.
Page 37 of 59
Annexure VI
Proforma for Integrity Pact
To,
The Assistant General Manager (Taxation),
Finance Division
Punjab National Bank,
New Delhi
Subject: Submission of Tender for the GST Consultant
Dear Sir,
I/We acknowledge that Punjab National Bank is committed to follow the principle of
transparency equity and competitiveness as enumerated in the Integrity Agreement
enclosed with the tender/bid document.
I/We agree that the Notice Inviting Tender (“NIT”) is an invitation to offer made on the
condition that I/We will sign the enclosed integrity Agreement, which is an integral
part of tender documents, failing which I/We will stand disqualified from the tendering
process. I/We acknowledge that the making of the Bid shall be regarded as an
unconditional and Absolute Acceptance of this condition of the NIT.
I/We confirm acceptance and compliance with the Integrity Agreement in letter and
spirit and further agree that execution of the said Integrity Agreement shall be
separate and distinct from the main contract, which will come into existence when
tender/bid is finally accepted by Punjab National Bank. I/We acknowledge and
accept the duration of the Integrity Agreement, which shall be in the line with Article
6 of the enclosed Integrity Agreement.
I/We acknowledge that in the event of my/our failure to sign and accept the Integrity
Agreement, while submitting the tender/bid, Punjab National Bank shall have
unqualified, absolute and unfettered right to disqualify the tenderer/bidder and reject
the tender/bid is accordance with terms and conditions of the tender/bid.
Yours faithfully
(Duly authorized signatory of the Bidder)
To be signed by the bidder and same signatory competent / authorized to sign the
relevant contract on behalf of Punjab National Bank.
Page 38 of 59
Integrity Agreement
(On Rs.100 Non-Judicial stamp paper)
This Integrity Agreement is made at ............... on this ...........day of ........... 2021.
BETWEEN
Punjab National Bank, a body corporate constituted under the Banking Companies
(Acquisition and Transfer of Undertaking) Act 1970 (Act no V of 1970) and having its
Head Office at Plot no. 4, Sector 10, Dwarka, New Delhi 110075, hereinafter referred
to as “The Principal”, which expression shall mean and include unless the context
otherwise requires, successors in office and assigns of the First Part.
And
M/s. ______________________having its registered office at
___________________________ hereinafter referred to as “The Bidder/Contractor”,
expression shall mean and include unless the context otherwise requires,
successors and permitted assigns of the Second part.
Preamble
The Principal intends to award, under laid down organizational procedures,
contract/s for providing GST consultancy
……………………………………………………….. The Principal values full
compliance with all relevant laws of the land, rules, regulations, economic use of
resources and of fairness/transparency in its relations with its Bidder(s) and/or
Contractor(s).
In order to achieve these goals, the Principal will appoint Independent External
Monitors (IEMs) who will monitor the tender process and the execution of the
contract for compliance with the principles mentioned above.
Section 1- Commitments of the Principal
(1) The Principal commits itself to take all measures necessary to prevent corruption
and to observe the following principles:-
a. No employee of the Principal, personally or through family members, will in
connection with the tender for, or the execution of a contract, demand, take a
promise for or accept, for self or third person, any material or immaterial
benefit which the person is not legally entitled to.
b. The Principal will, during the tender process treat all Bidder(s) with equity and
reason. The Principal will in particular, before and during the tender process,
provide to all Bidder(s) the same information and will not provide to any
Bidder(s) confidential/additional information through which the Bidder(s) could
Page 39 of 59
obtain an advantage in relation to the tender process or the contract
execution.
c. The Principal will exclude from the process all known prejudiced person.
(2) If the Principal obtains information on the conduct of any of its employees which is a
criminal offence under the IPC/PC Act, or if there be a substantive suspicion in this
regard, the Principal will inform the Chief Vigilance Officer and in addition can
initiate disciplinary actions.
Section 2- Commitments of the Bidder(s) / Contractor(s)
(1) The Bidder(s)/Contractor(s) commit themselves to take all measures necessary to
prevent corruption during any stage of bid process/contract. The
Bidder(s)/Contractor(s) commit themselves to observe the following principles during
participation in the tender process and during the contract execution.
a. The Bidder(s)/Contractor(s) will not, directly or through any other person or
firm, offer promise or give to any of the Principal’s employees involved in the
tender process or the execution of the contract or to any third person any
material or the other benefit which he/she is not legally entitled to, in order to
obtain in exchange any advantage of any kind whatsoever during the tender
process or during the execution of the contract.
b. The Bidder(s)/Contractor(s) will not enter with other Bidders into any
undisclosed agreement or understanding, whether formal or informal. This
applies in particular to prices, specifications, certifications, subsidiary
contracts, submission or non-submission of bids or any other actions to
restrict competitiveness or to introduce cartelization in the bidding process.
c. The Bidder(s)/ Contractor(s) will not commit any offence under the relevant
IPC/PC Act; further the Bidder(s)/Contractor(s) will not use improperly, for
purposes of competition or personal gain, or pass on to others, any
information or document provided by the Principal as part of the business
relationship, regarding plans., technical proposal and business details,
including information contained or transmitted electronically.
d. The Bidder(s)/Contractor(s) of foreign origin shall disclose the name and
address of the Agents/representatives in India, if any, Similarly the
Bidder(s)/Contractor(s) of Indian Nationality shall furnish the name and
address of the foreign principals, if any. Further details as mentioned in the
“Guidelines on Indian Agents of Foreign Suppliers” shall be disclosed by the
Bidder(s)/Contractor(s). Further, as mentioned in the Guidelines all the
payments made to the Indian agent/representative have to be in Indian
Rupees only.
e. The Bidder(s)/Contractor(s) will, when presenting their bid, disclose any and
all payments made, is committed to or intends to make to agents, brokers or
any other intermediaries in connection with the award of the contract.
Page 40 of 59
f. Bidder(s)/Contractor(s) who have signed the Integrity Pact shall not approach
the Courts while representing the matter to IEMs and shall wait for their
decision in the matter.
(2). The Bidder(s)/Contractor(s) will not instigate third persons to commit offences
outlined above or be an accessory to such offences.
Section-3 Disqualification from tender process and exclusion from future
contracts.
If the Bidder(s)/Contractor(s) before award or during execution has committed a
transgression through a violation of Section 2, above or in any other form such as to
put their reliability or credibility in question, the Principal is entitled to disqualify the
Bidder(s)/Contractor(s) from the tender process or take action as per the procedure
mentioned in the “Guidelines on Banning of business dealings”.
Section 4- Compensation for Damages
(1). If the Principal has terminated the contract according to Section 3, or the
Principal is entitled to terminate the contract according to Section 3, the Principal
shall be entitled to demand and recover from the Contractor liquidated damages of
the contract value or the amount equivalent to Performance Bank Guarantee.
Section 5- Previous transgression
(1) The Bidder declares that no previous transgression occurred in the last three
years immediate before signing of this integrity pact with any other Company
in any country conforming to the anti-corruption approach or with any Public
Sector Enterprises or central/state government department in India that could
justify his exclusion from the tender process.
(2). If the Bidder makes incorrect statement on this subject, he can be
disqualified from the tender process or action can be taken as per the procedure
mentioned in” Guidelines on Banning of business dealing”.
Section 6- Equal treatment of all Bidders/Contractors/Subcontractors
(1) In case of Sub-contracting, the Principal Contractor shall take the responsibility
of the adoption of integrity Pact by the Sub-contractor.
(2) The Principal will enter into agreements with identical conditions as this one
with all Bidders and Contractors.
Page 41 of 59
(3) The Principal will disqualify from the tender process all the Bidders who do not
sign this Pact or violate its provisions.
Section 7- Criminal charges against violating
Bidder(s)/Contractor(s)/Subcontractor(s)
If the Principal obtains knowledge of conduct of a Bidder, Contractor or Sub
contractor, or of an employee or a representative or an associate of a Bidder,
Contractor or Subcontractor which constitutes corruption, or if the Principal has
substantive suspicion in this regard, the Principal will inform the same to the Chief
Vigilance Officer.
Section 8- Independent External Monitor
(1) The Principal appoints competent and credible Independent External Monitor
for this Pact after approval by Central Vigilance Commission. The task of the
Monitor is to review independently and objectively, whether and to what extent
the parties comply with the obligations under the agreement.
(2) The Monitor is not subject to instructions by the representatives of the parties
and performs his/her functions neutrally and independently. The Monitor would
have access to all Contract documents, whenever required. It will be obligatory
for him/her to treat the information and documents of the Bidders/Contractors
as confidential. He/she reports to the Managing Director and CEO, Punjab
National Bank.
(3) The Bidder(s)/Contractor(s) accepts that the Monitor has the right to access
without restriction to all project documentation of the Principal including that
provided by the Bidder(s)/ Contractor(s). The Bidder(s)/Contractor(s) will also
grant the Monitor, upon his/her request and demonstration of a valid interest,
unrestricted and unconditional access to their project documentation. The same
is applicable to Sub-contractor.
(4) The Monitor is under contractual obligation to treat the information and
documents of the Bidder(s)/Contractor(s)/Subcontractor(s) with confidentiality.
The Monitor has also signed declarations on ‘Non-Disclosure of Confidential
Information’ and of ‘Absence of Conflict of Interest’. In case of any conflict of
interest arising at a later date, the IEM shall inform MD & CEO, Punjab National
Bank and recuse himself/herself from that case.
(5) The Principal will provide to the Monitor sufficient information about all meetings
among the parties related to the Project provided such meetings could have an
impact on the contractual relations between the Principal and Contractor. The
parties offer to the Monitor the option to participate in such meetings.
(6) As soon as the Monitor notices, or believes to notice, a violation of this
agreement, he/she will so inform the Management of the Principal and request
the Management to discontinue or take corrective action, or to take other
relevant action. The monitor can in this regard submit non-binding
Page 42 of 59
recommendations. Beyond this, the Monitor has no right to demand from the
parties that they act in a specific manner, refrain from action or tolerate action.
(7) The Monitor will submit a written report to the MD & CEO, Punjab National
Bank within 8 to 10 weeks from the date of reference or intimation to him by the
Principal and, should the occasion arise, submit proposals for correcting
problematic situations.
(8) If the Monitor has reported to the MD& CEO, Punjab National Bank, a
substantiated suspicion of an offence under relevant IPC/PC Act, and the MD &
CEO, PNB has not, within the reasonable time taken visible action to proceed
against such offence or reported it to the Chief Vigilance Officer, the Monitor
may also transmit this information directly to the Central Vigilance
Commissioner.
(9) The word ‘Monitor’ would include both singular and plural.
Section 9- Pact Duration
This Pact begins when both parties have legally signed it. It expires for the
Contractor 12 months after the last payment under the contract, and for all other
Bidders 6 months after the contract has been awarded. Any violation of the same
would entail disqualification of the bidders and exclusion future business dealings.
If any claim is made/lodged during this time, the same shall be binding and continue
to be valid despite the lapse of this pact as specified above, unless it is discharged
determined by MD & CEO, PNB.
Section 10- Other provisions
(1) This agreement is subject to Indian Law. Place of performance and jurisdiction
is the “Place of award of work”.
(2) The actions stipulated in this Integrity Pact are without prejudice to any other
legal action that may follow in accordance with the provisions of to the extant
law in force relating to any civil or criminal proceedings.
(3) Changes and supplements as well as termination notices need to be made in
writing. Side agreements have not been made.
(4) If the Contractor is a partnership or a consortium, this agreement must be
signed by all partners or consortium members.
(5) Should one or several provisions of this agreement turn out to be valid, the
remainder of this agreement remains valid. In this case, the parties will strive to
come to an agreement to their original intentions.
Page 43 of 59
(6) Issues like warranty/Guarantee etc. shall be outside the purview of IEMs.
(7) In the event of any contradiction between the Integrity Pact and its Annexure,
the Clause in the Integrity Pact will prevail.
(For & On behalf of the Principal) (For & On behalf of Bidder/Contractor)
(Office Seal) (Office Seal)
Place……………………….
Date……………………………..
Witness 1:
(Name & Address)
Witness 2:
(Name & Address)
Place:
Dated:
Page 44 of 59
Annexure VII
Non Disclosure Pact
By virtue of awarding the Assignment/Contact to the Bidder(s) and in the course of
its performance, the selected Bidders may have access to the confidential
information and data of the Bank and its customers. The selected Bidders will enter
into a Non-Disclosure Agreement to maintain the secrecy of Bank’s data as per
following:-
By virtue of Contract, as and when it is entered into between the Bank and The
Bidder and its implementation thereof, The Bidder may have access to the
Confidential Information and data of the Bank and its customers. Bidder will enter
into a Non-Disclosure Agreement to maintain the secrecy of Bank’s data as per
following:
The Bidder will treat the Confidential Information as confidential and shall not
disclose to any third party. Bidder will also agree that its employees, agents, sub-
contractors shall maintain Confidentiality of the Confidential Information.
The bidder will agree that it shall neither use, nor reproduce for use in any way, any
Confidential Information of the Bank without consent of the Bank. That the Bidder
will also agree to protect the Confidential Information of the Bank with at least the
same standard of care and procedures used by them to protect its own confidential
Information of similar importance. Without limitation of the foregoing, Bidder shall
use reasonable efforts to advise the Bank immediately in the event that Bidder
learns or has reason to believe that any person who has had access to Confidential
Information has violated or intends to violate the terms of the Contract to be entered
into between the Bank & Bidder and will reasonably cooperate in seeking injunctive
relieve against any such person.
That if the bidder hires another person to assist it in the performance of its
obligations under the Contract, or assigns any portion of its rights or delegates any
portion of its responsibilities or obligations under the Contract to another person, it
shall cause its assignee or delegate to be bound to retain the confidentiality of the
Confidential Information in the same manner as Bidder is bound to maintain the
confidentiality. This Clause will remain valid even after the termination or expiry of
this agreement.
The bidder will strictly maintain the secrecy of Bank’s data at all time
Page 45 of 59
The bidder shall use the confidential information only for the purpose for which it
was provided and shall not make profit from the same in an unauthorized manner.
Bidder shall indemnify the Bank against any loss suffered by the Bank due to
disclosure of confidential information by engineers/employees of Bidder.
Yours faithfully,
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 46 of 59
Annexure VIII- Undertaking from Bidder
The Assistant General Manager (Taxation)
Punjab National Bank
Finance Division
Corporate Office, Plot No. 4,
Dwarka Sector-10
New Delhi - 110075
Sir
Reg.: Application for Appointment as GST Consultant
We submit our Bid Documents herewith.
We understand that
You are not bound to accept the lowest or any bid received by you, and you
may reject all or any bid.
If our Bid for the above job is accepted, we undertake to enter into and
execute at our cost, when called upon by the Bank to do so, a contract in the
prescribed form. Till such a formal contract is prepared and executed, this bid
shall constitute a binding contract between us and bank.
If our bid is accepted, we are responsible for the due performance of the
contract.
You may accept or entrust the entire work to one Bidder or divide the work to
more than one bidder without assigning any reason or giving any explanation
whatsoever.
Bidder means the bidder who is decided and declared so after examination of
commercial bids.
Date:
Place:
Yours faithfully
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 47 of 59
Annexure IX- Bidders Information
S. Information Particulars /
No. Response
1. Name of the Bidder Firm/LLP
2. Firm Registration No. allotted by ICAI, if applicable
3. Date of Incorporation of the Bidder firm/LLP
4. Address
5. Email
6. Contact Number (Tel/ Mobile)
7. Office address
8. Office address at Delhi/ NCR alongwith details of
Key person stationed at Delhi/NCR and date of
establishment of office at Delhi/ NCR
9. Presence in how many towns in India (Provide
Address)
10. No. of completed years for which practicing in India as
on 31.03.2021
11. Name, address and account number of the firm’s
banker(s) Account Number, Account Name, IFSC,
Bank Name
12. Name/s of partners Details as per
(membership certificates issued by ICAI should be Annexure XVI
enclosed)
13. Name of Partners Stationed at Delhi/ NCR
14. Person(s) proposed to be assigned for the services Details as per
and his/their profiles Annexure XVI
15. Number of Employees
16. Number of C.A. Employees in the firm (out of above) Details as per
Annexure XVI
17. Number of Employees who have done DISA/CISA Details as per
Annexure XVI
18. Net worth during last three financial years
2017-18
2018-19
2019-20
Page 48 of 59
19. Turnover during last three financial years
2017-18
2018-19
2019-20
20. Details of major assignments
21. PAN of the firm
22. GST registration number of the firm
23. Name, Designation, Tel. No, E-Mail of the authorized
signatory submitting the RFP (Please enclose the
copy of authorization letter/Power of Attorney)
24. Specimen Full signature and Initials of Authorized
Signatory
25. Whether Bidder has been blacklisted for service
deficiency in last 3 years. If yes, details thereof.
26. Any pending or past litigation (within three years)? If Yes/No/Comments
yes please give details (if option is ‘Yes’)
27. Any other information considered relevant.
Particulars of presence in different towns as on 31.03.2021:
S. No. Name of the Address of the Name of the In- Contact number
town with Office charge of the and e-mail ID
State/UT Office
We confirm that, all the details mentioned above are true and correct and if the Bank
observes any misrepresentation of facts on any matter at any stage of evaluation, the
Bank has the right to reject the proposal and disqualify us from the process.
We hereby acknowledge and unconditionally accept that the Bank can at its absolute
discretion apply whatever criteria it deems appropriate, not just limiting to those criteria
set out in the RFP document, in short listing of bidders.
We also acknowledge the information that this bid is valid for a period of 90 days, for the
short-listing purpose, from the date of expiry of the last date for submission of bid.
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 49 of 59
Annexure X- Compliance Statement
DECLARATION
Please note that any deviations mentioned elsewhere in the bid will not be
considered and evaluated by the Bank. Bank reserve the right to reject the bid,
if bid is not submitted in proper format as per RFP.
Compliance Description Compliance (Yes/No)
Terms and We hereby undertake and agree to
Conditions abide by all the terms and
conditions including all annexure,
corrigendum(s) etc. stipulated by
the Bank in this RFP. (Any deviation
may result in disqualification of
bids).
Scope of work and/ We certify that the systems/services
Technical offered by us for tender conform to
Specification the Scope of work and technical
specifications stipulated by you.
(Any deviation may result in
disqualification of bids).
Date: ___________
Place: ___________
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 50 of 59
Annexure XI- Litigation Certificate
To be provided by Statutory Auditor/Chartered Accountant
This is to certify that M/s__________________________, a firm / LLP incorporated
under the ________________________ with its headquarters at,
_____________________________________________________ is not involved in
any litigation which threatens solvency of the Bidder.
Dated at __day of_______2021.
Signature of Proprietor/ Partner
Name of Proprietor/ Partner
Membership No.:
Seal of firm
UDIN:
Counter Sign by Bidder
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 51 of 59
Annexure XII- Undertaking for Non-Blacklisted/Banned etc
To be provided on letter head of the Bidder
The Assistant General Manager (Taxation)
Punjab National Bank
Finance Division
Corporate Office, Plot No. 4,
Dwarka Sector-10
New Delhi - 110075
Sir,
We M/s__________________________, a Firm/LLP incorporated under the
________________________________ with its headquarters at,
__________________________________________________________ do hereby
confirm that we have not been blacklisted/ debarred by any Bank/Government
Organization in India during last 3 years.
The bidder is not banned / declared ineligible for corrupt and fraudulent practices by
the Govt. of India / State Governments / RBI / ICAI and is not having any disciplinary
proceedings pending with ICAI/RBI against the applicant firm or any of the partners.
The firm during the last three years should not have:
a) failed to perform on any agreement, as evidenced by imposition of a penalty
by an arbitral or a judicial pronouncement or arbitration awarded against the
Applicant or its Affiliates,
b) expelled from any project or agreement
c) had any agreement terminated for breach by such Applicant or its Affiliates.
This declaration is being submitted and limited to, in response to the tender
reference mentioned in this document
Dated at __day of_______2021.
Thanking You,
Yours faithfully,
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 52 of 59
Annexure XIII
Declaration/ Undertaking from bidder regarding applicability of restrictions on
procurement from a bidder of a country which shares a land border with India
as per the order no. 6/18/2019-PPD dated 23rd July 2020 issued by Ministry of
Finance Department of Expenditure
(This declaration/ undertaking should be on the letterhead of the Bidder duly signed
by an authorized signatory)
The Assistant General Manager (Taxation)
Punjab National Bank
Corporate Office, Plot No. 4,
Dwarka Sector-10
New Delhi - 110075
Sir,
Reg: RFP Reference No. FD: 2021-22/12/01 (For appointment of GST Consultant by
Punjab National Bank)
We, M/s -------------- are a private/public limited company/LLP/Firm <strike off
whichever is not applicable> incorporated under the provisions of the Companies
Act, 1956/2013 Limited Liability Partnership Act 2008/ Indian Partnership Act 1932,
having our registered office at ----------------------------------------------(referred to as the
“Bidder”) are desirous of participating in the Tender Process in response to your
captioned RFP and in this connection we hereby declare, confirm and agree as
under:
We, the Bidder have read and understood the contents of the RFP and Office
Memorandum & the Order (Public Procurement No.1) both bearing no.
F.No.6/18/2019/PPD of 23rd July 2020 issued by Ministry of Finance, Government of
India on insertion of Rule 144 (xi) in the General Financial Rules (GFRs) 2017 and
the amendments & clarifications thereto, regarding restrictions on
availing/procurement of goods and services, of any Bidder from a country which
shares a land border with India and / or sub-contracting to contractors from such
countries.
In terms of the above and after having gone through the said amendments including
in particular the words defined therein (which shall have the same meaning for the
purpose of this Declaration cum Undertaking), we the Bidder hereby declare and
confirm that:
Please strike off whichever is not applicable
1. “I/ we have read the clause regarding restrictions on procurement from a bidder of
a country which shares a land border with India; I/ we certify that __________ is not
from such a country.”
Page 53 of 59
2. “I/ we have read the clause regarding restrictions on procurement from a bidder of
a country which shares a land border with India; I/ we certify that __________ is from
such a country. I hereby certify that _________ fulfils all requirements in this regard
and is eligible to be considered. [Valid registration by the Competent Authority is
attached.]”
3. Further in case the work awarded to us, I/ we undertake that I/ we shall not
sub-contract any of assigned work under this engagement without the prior
permission of bank. Further we undertake that I/we have read the clause regarding
restrictions on procurement from a bidder of a country which shares a land border
with India and on sub-contracting to contractors from such countries; I certify that our
sub-contractor is not from such a country or, if from such a country, has been
registered with the Competent Authority and will not sub-contract any work to a
contractor from such countries unless such contractor is registered with the
Competent Authority. I hereby certify that our subcontractor fulfils all requirements in
this regard and is eligible to be considered. [Valid registration by the Competent
Authority is attached herewith.]”
4. We, hereby confirm that we fulfil all the eligibility criteria as per the office
memorandum/ order mentioned above and RFP and we are eligible to participate in
the Tender process. We also agree and accept that if our declaration and
confirmation is found to be false at any point of time including after awarding the
contract, Bank shall be within its right to forthwith terminate the contract/ bid without
notice to us and initiate such action including legal action in accordance with law.
Bank shall also be within its right to recover from us the loss and damages sustained
by the Bank on account of the above.
5. This declaration cum undertaking is executed by us through our Authorized
signatory/ies after having read and understood the Office Memorandum and Order
including the words defined in the said order.
Dated at __day of_______2021.
Yours faithfully,
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
List of documents enclosed:
1. Copy of certificate of valid registration with the Competent Authority (strike off if
not applicable)
2. ……….
3. ………..
Page 54 of 59
Annexure XIV- Checklist for documents
Sl. Documents Attached in Page No
No. Bid From To
(Yes/No)
1. Letter of Consent- Annexure I
2. Compliance To Eligibility Criteria –Annexure –II
3. Consultants Presentation (To be given only by
Bidder who has Technically Qualified)
4. Integrity Pact - Annexure – VI
5. Non-Disclosure Agreement- Annexure VII
6. Undertaking from Bidder- Annexure- VIII
7. Bidder’s Information as Per Annexure – IX
8. Compliance Statement as Per Annexure-X
9. Litigation Certificate as Per Annexure-XI
10. Undertaking For Non-Blacklisted/ Banned etc. as Per
Annexure-XII
11. Declaration/ Undertaking from bidder regarding
applicability of restrictions on procurement from a
bidder of a country which shares a land border with
India as per the order no. 6/18/2019-PPD dated 23rd
July 2020 issued by Ministry of finance department
of expenditure- Annexure XIII
12. Details of Partners and C.A/DISA/CISA Employees
on Firm’s payroll –Annexure - XVI
13. Bid Security Declaration–Annexure – XVII
14. Proof of Application Money
15. Signed Copy of RFP Document and Corrigendum, if
any
16. Resolution in Favour of Authorized Person and
Power of Attorney/Authorization Letter in case the
Authorized Person Delegates Authority to another
Person of the bidding entity to sign the Bid
Documents.
Page 55 of 59
Technical Bid
Note:
a) All pages of the bid documents must be signed by authorized person.
b) All pages of the bid documents should be numbered in serial order i.e. 1, 2,3,
and so on.
c) The technical bid should be properly banded and numbered to find out the
documents with annexure in starting explaining positioning of documents in
bid.
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 56 of 59
Annexure XV
FORMAT FOR COMMERCIAL OFFER
COMMERCIAL DETAILS (To be submitted online only)
Commercial Bid
To be submitted in e-Procurement process only
Format for Commercial Bid: Cost (in Rs.) Cost (in words)
S. Particulars
No.
1. Monthly fee as GST consultant
for the Bank
Total
Note:
(A) The bidder has to submit the commercial bid only in the above format. Any other
format would be summarily rejected at the time of opening the bid.
(B) Bidder shall quote all the figures in numbers and words as per above format in
commercial bids.
(C) GST will be paid as applicable and TDS as applicable will be deducted from the
payments.
Page 57 of 59
Annexure XVI
DETAILS OF PARTNERS AND C.A/DISA/CISA EMPLOYEES ON FIRM’S
PAYROLL
SR.NO. NAME Capacity Qualification CA EXPERIE YEARS REMA
(Partner/ (C.A./CISA/ MEMBE NCE WITH THE RKS
Employee) DISA) RSHIP FIRM
NUMBE
R (if
Applicab
le)
Self-attested copies of certificates of CA membership/DISA/CISA should be
submitted.
Page 58 of 59
Annexure XVII
BID SECURITY DECLARATION
The Assistant General Manager (Taxation)
Punjab National Bank
Corporate Office, Plot No. 4,
Dwarka Sector-10
New Delhi – 110075
We , .……………………………. irrevocably declare as under:
I/We understand that, as per Clause 6.10 of Tender/bid conditions, bids must be
supported by a Bid Security Declaration in lieu of Earnest Money Deposit.
I/We hereby accept that I/We may be disqualified from bidding for any contract with
you for a period of three years from the date of disqualification as may be notified by
you (without prejudice to PNB’s rights to claim damages or any other legal recourse )
if,
1) I am /We are in a breach of any of the obligations under the bid conditions,
2) I/We have withdrawn or unilaterally modified/amended/revised, my/our Bid
during the bid validity period specified in the form of Bid or extended period, if
any.
3) On acceptance of our bid by PNB, I/we fail to deposit the prescribed Security
Deposit or fail to execute the agreement or fail to commence the execution of
the work in accordance with the terms and conditions and within the specified
time.
Signature of Authorized Signatory
Name of Signatory:
Designation:
Seal of Bidder
Page 59 of 59
|
