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Railtel Corporation Of India Limited, Gurgaon, Haryana
May, 14th 2019
                     RAILTEL CORPORATION OF INDIA LIMITED
                             (A Govt. of India Undertaking)
                            143 Sector 44, Institutional Area
                              Gurgaon, Haryana ­ 122003
                           (CIN: U64202DL2000GOI107905)




E- Tender No. RailTel/Tender/OT/CO/Fin/2018-19/Appointment of Tax Consultants /464 for
Appointment of CA Firms / Practicing CAs, Law Firms to undertake work of tax consultancy
(Direct Tax and GST/Indirect Tax) and for its Corporate Office at Gurgaon and its Regional
offices at Mumbai, Kolkata, Hyderabad and New Delhi. (Two-Packet System)

               Closing date for submission of E-Bid(s) on 03.06.2019 at 3.00 pm




                                                                                             1
                                 Contents

TABLE OF CONTENTS

Section                                 Particulars                  Page No.
      1     Preamble                                                     4
      2     Background of RailTel                                        5
      3     Scope of work                                                7
      4     Eligibility Criteria                                         9
      5     E-Bidding Process                                           10
      6     E-Bid(s) Composition                                        11
      7     Earnest Money Deposit (EMD) and TENDER Fee                  12
      8     Forfeiture of Earnest Money Deposit/Security Deposit        13
      9     Last date for E-bid(s) submission                           13
     10     Opening of E-Tender                                         14
    11      E-Bid(s) validity                                           15
    12      Evaluation of E-bids                                        15
    13      Signing of contract and Award of Contract (Appointment)     16
    14      Termination for Insolvency, Dissolution etc.                16
    15      Change in Name of the Firm                                  16
    16      Termination for Convenience                                 16
    17      No Claim Certificate                                        17
    18      Suspension                                                  17
    19      Confidentiality                                             17
    20      Security                                                    17
    21      Termination for Insolvency & Default                        17
    22      Review of progress of allotted work                         18
    23      Payment Terms and Deliverables                              19
    24      General Terms and Conditions                                21
    25      Force Majeure                                               22
    26      Arbitration and Jurisdiction                                22
    27      Applicable Law                                              22
    28      Instructions to the Bidders                                 23
  Annexures
     A    Credential Bid form- Annexure A                               25
     B    EMD Payment details- Annexure B                           5 26
     C    Performa for Performance Bank Guarantee- Annexure C           27
     D    Offer
          -       Letter- Annexure D                                    29
     E    Compliance
            -            statement- Annexure E                          30
     F    Financial E-Bid/Schedule of Requirement (SOR)- Annexure F     31
     G    Certificate to avoid conflict of interest- Annexure-G         34




                                                                                2
                               RailTel Corporation of India Ltd.
                                   tPlot No.-143, Sector 44,
                               Institutional Area,Opposite to Gold Souk,
                                      Gurgaon, Haryana 122003

                                 NOTICE INVITING TENDER

E-Tender Notice No. RailTel/Tender/OT/CO/Fin/2018-19/Appointment of Tax Consultants/
464.
Date: 08-05-2019

RailTel Corporation of India Ltd. (RailTel) invites E-tender through IREPS-Portal (Two Packet
System), from reputed firms of CAs / Law firms for appointment of Tax consultants to
undertake work of Tax Consultancy (Direct Tax as well as indirect tax) for its Corporate Office
at Gurgaon and its Regional offices at Mumbai, Kolkata, Hyderabad and New Delhi.

The details are as under: -

   a)    Downloading of Tender Documents from RailTel's website or IREPS'             08.05.2019
         website.
  b)     Closing date for submission of E-bid(s)                                      03.06.2019
                                                                                      (03:00 PM)
   c)    Date of opening of E-Bid(s)                                                  03.06.2019
                                                                                       (3:30 PM)
  d)     Earnest Money (EMD) for-
         a) Bidding as Direct Tax Consultant (SOR-A)                              Rs. 43,200/-
         b) Bidding as IDT/GST Consultant (SOR-B)                                 Rs. 18,000/-
   e)    Cost of Tender Document (Rs. 5000/- + 18% GST)                            Rs. 5,900/-
         For detailed guidelines regarding EMD, please refer Section-7 of the Tender
         document. SORs are mentioned in Annexure-F.

Tender Notice and tender Document are available at RailTel's website and can be downloaded from
www.railtelindia.com or E-tendering portal https://www.ireps.gov.in . For online bid submission the
bidder will have to necessarily download an official online copy of the tender documents from
IREPS' E-Portal. Any Corrigendum/Modification will be issued only on IREPS' E-Portal.

The bidder shall bear all costs associated with the preparation, submission /participation in the
bid. Purchaser in no way will be responsible or liable for these costs regardless of the conduct
or outcome of the bidding process.



                                                                                  Rahul Agarwal
                                                                    Dy. General Manager Finance
                                                             RailTel Corporation of India Limited




                                                                                                      3
                                         Section-1: Preamble

NAME OF WORK: Appointment of firms of CAs / Law firms as Tax consultants (Direct Tax
as well as Indirect tax/GST) for its Corporate Office at Gurgaon and its Regional offices at
Mumbai, Kolkata, Hyderabad and New Delhi.

   1.        SCOPE OF WORK:

   1.1 To undertake work of Tax Consultancy (Direct Tax as well as Indirect Tax/GST) as
       mentioned in section 3 of this TENDER. Consultancy engagement (Direct Tax as well as
       Indirect Tax/GST) will be for a definite period and will not amount to any kind of
       employment obligation on the part of RailTel.

   1.2 The appointment as Tax Consultant w i l l be initially for a period of 1 year, which can
       be extended through mutual consent for a further period of one year. Cases of tax matters
       (Direct Tax as well as Indirect Tax/GST) will be allotted/assigned to successful bidder(s) , as
       and when required.

   2. CLARIFICATION REQUESTS :

        The written queries/ clarifications be sent to the RailTel's office by 20.05.2019.

        Prospective bidders are required to direct all communications related to this Tender, through
        the Nominated Point of Contact persons:

        Contact        :       Rahul Agarwal
        Designation    :       Dy. General Manager Finance
        Email          :       carahul@railtelindia.com




                                                                                                        4
                              Section 2: Background of RailTel

2.0     Background
RailTel Corporation of India Limited (RailTel) an ISO-9001:2000 organization is a Government of
India undertaking under the Ministry of Railways. The Corporation was formed in Sept 2000 with the
objectives to create nationwide Broadband Telecom and Multimedia Network in all parts of the
country, to modernize Train Control Operation and Safety System of Indian Railways and to
significantly contribute to realization of goals and objective of national telecom policy 1999.

RailTel has built Telecom network using SDH/DWDM based transmission systems and high end
MPLS­IP routers. RailTel has extensive expertise in building telecom networks. Moreover, RailTel
draws its manpower from signal and telecom branch of Indian Railway which has been in the
business of construction, operation and maintenance of telecom systems for more than 50 years.

2.1 Network Infrastructure

Indian Railways have seamless Right of Way along 63000 KM of Railway Track passing through
7000 stations across the country. The stations in major cities are located in central business districts.
With the formation of Corporation, about 45,000 KM of OFC has been commissioned by RailTel
thus connecting about 4400 stations across India.

2.2 Backbone Network

The complete network is managed by centralized network management system (NMS) located at
New Delhi with back up at Secunderabad / Kolkata.

2.3 Licenses & Services

Presently, RailTel holds Unified License for NLD, ISP (Class A), ILD license and IP-1 registration
from DoT under which the NLD, ISP & IP-1 services are being offered to various customers.

2.4 Organizational Structure

Corporate Office of RailTel is based out of Gurgaon where head of the organization i.e Chairman and
Managing Director sits. He is assisted by dedicated Directors for Finance, Project operation &
maintenance (POM) Network Planning & Marketing (NPM). These directors in turn are assisted by
respective General Managers/ED's each having their own dedicated team.

For ensuring efficient administration across India, country has been divided into four regions namely,
Eastern, Northern, Southern & Western each headed by Executive Directors/RGM's and
Headquartered at Kolkata, New Delhi, Secunderabad & Mumbai respectively. These regions are
further divided into territories for efficient working. RailTel has territorial offices at Guwahati,
Bhubneshwar, Patna, & Raipur in East, Chandigarh, Jaipur, Lucknow in North, Chennai, Cochin, &
Bangalore in South, Bhopal, Pune, & Ahmedabad in West.

                                                                                                       5
Director (Finance) is the overall head of finance and accounts team of the company. He is assisted by
GM/Finance at CO and a team of other managers including professionals. Similarly finance and
accounts functions of the regions are looked after by GM/F's and JGM-DGM/F's. They are also
assisted by a team of managers including professionals. Accounting records are maintained at
Regional Offices at Kolkata, New Delhi, Secunderabad and Mumbai with coordination at Corporate
Office, Gurgaon.


2.5 Financial Performance

As per the Audited Financial Statements FY 2017-18, financial aspects of RailTel are as under-

 Particulars                                              Rs. (In Lakhs)
 Turnover
                                                       1,02,464/-
 Gross Block of Fixed Assets                           1,64,314/-
 Share Capital issued to Ministry of Railways           32,094/-

Bidders are requested to also please go through Annual Report of year 2017-18 as available on
www.railtelindia.com.

The appointment o f T a x C o n s u l t a n t ( D i r e c t a s w e l l a s I n d i r e c t / G S T ) will be
initially for a period of 1 year, which can be extended through mutual consent at the same rates,
for a further period of one year. Appointment of Consultant (For Direct Tax as well as Indirect
Tax/GST) will not amount to any kind of employment obligation on the part of RailTel.

2.5.1 Selection will be made on L-1 basis in financial E-bids of Technically Eligible Bidders.

Tax Consultant for Direct Tax as well as Indirect Tax/ GST will be selected based on L-1 of Financial
Bids separately for Direct Tax (SOR-A) and Indirect Tax/GST (SOR-B) , out of Technically Eligible
Bidders. Accordingly, Tax Consultant for Direct Tax and Indirect Tax/GST may by same bidder or 2
different bidders.

Note: "L-1" means lowest price bid each in total "SOR-A" and total "SOR-B" respectively.




                                                                                                            6
                                   Section 3: Scope of Work

 3.1 The rates are invited for rate contract. Bidders would be expected to perform tax consultancy
       work for Corporate Office and Regional offices in Delhi, Mumbai, Kolkata, Hyderabad and
       other places in India as and when need arises. Scope of tax consultancy work is as
       mentioned hereunder-

Scope of Tax Consultancy

   A) Direct Tax

   1. In respect of Income Tax, appearance as and when required review/preparation and filing of
      written statement before the Assessing officer for the purpose of assessment (Including
      assessment proceedings at Transfer pricing officer level) etc.

   2. In connection with Income Tax, review of AO's order to identify the issues requiring
      rectification or filing of appeal and filing & follow up thereof.

   3.    Handling show cause/re-assessment /penalty proceeding/stay and other notices i.e all work
        up to Assessing Officer's level.

   4. Getting Income Tax refund of the Company.

   5. Vetting of Form 3CD and other certificates such as but not limited to MAT certificate/
      Transfer Price (If applicable) and such other certificate related to deductions or otherwise as
      applicable at the time of tax audit of the company. Hands on assistance in preparation of such
      forms and certificates with necessary disclosure as per ICDS (Income Computation and
      Disclosure Standard). It is clarified that scope of work does not include certification work but
      only hands on assistance to company officers in compiling the said forms / information in
      regard thereto as per law.

   6. Filing/revising income tax return of the company.

   7. Advice/opinion on direct tax matters including detailed written opinions.

   8. Appeal before CIT(A) or revision by CIT under section 263 or 264 of Income Tax Act-
      (i)   Analyzing the order of AO for the disallowances made by him.
      (ii)  Preparation of Grounds of Appeal and statement of facts for appealing before CIT (A).
      (iii) Submission(s) of the company before CIT(A) including personal hearing(s).
      (iv)  Perusing the order of CIT(A) for: -
            a. Giving effect to the appeal order.
            b. Filing of rectification application u/s 154 of I.T tax for the errors apparent from the
                order of CIT (A).

   9. Appeal before the Income Tax Appellate Tribunal (ITAT)-
                                                                                                    7
          a.  Analyze the order of CIT (A) for the addition ordered by him.
          b.  Preparation of Grounds of Appeal for filing appeal before ITAT.
          c.  Submission of appeal documents.
          d.  Representation before ITAT.
          e.  Perusing the order of ITAT for: -
              (i) Giving effect of order of ITAT.
              (ii) Filing of any rectification u/s 154 if I. Tax act for the errors apparent from the orders
                       of ITAT.
       10. Any other Direct Tax introduced or applicable in case of company, to be advised by the
           consultant.

       B) Indirect Tax & GST

Consultancy under this section will cover all indirect taxes prevailing before GST Regime. This will
also cover consultancy under GST.

1. Appearance(s) as & when required and review/preparation & filing of written submission before
the Service Tax Authorities/ GST Authorities/Customs Authorities.

2. Attendance in office at the time of audit by department.

3.Filing of application for new Registration number or amendment in the existing registration.

4. Providing Opinion on matters covered under GST Law & all other indirect taxes not covered under
GST Law.

5. Handling show cause/re-assessment/penalty proceeding/stay and other notices before Service Tax
Authorities/GST Authorities / Custom Authorities and attending hearing(s) thereof.

6. Drafting & filing of appeal & attending hearings before ­
    6.1 Comm (ST) / GST Authority
    6.2 CESTAT / GST Authority

Note: Other Instructions

  I.      This assignment will not be sublet or awarded to any other professional /other firms or
          persons.
 II.      While providing services to RCIL all the concerned Laws shall be followed.
III.      One Qualified Tax Expert (having experience of at least 7 year) & already working on 3
          Consultancy assignments of any PSUs/Telecom Sector Company, having minimum turnover
          of Rs. 340 Crore. Firm will share the profile of the persons to be deployed for handing the
          assignment.
IV.       Scope of work also includes any clarification to Statutory Auditors/ Board in regard to tax
          matters. No professional fee will be paid for this.
 V.       Deliverables and payment terms are mentioned at point no. 23 of Index.
VI.       The senior partner of the Firm shall monitor the Consultancy Engagement and shall submit
                                                                                                          8
          the progress report to CO, on fortnightly basis.
VII.      TA/DA for visiting the regional offices shall be paid at actuals restricted to 20% of fee of the
          case concerned. No TA/DA for local travel shall be allowed.
VIII.     Selection will be made based on fulfilment of eligibility condition(s) & total quoted cost.


                                     Section 4: Eligibility Criteria

        Mandatory Eligibility Conditions for appointment of Tax Consultants (Direct, Indirect
        Tax/GST) are as mentioned hereunder. Bidder must satisfy all these conditions, before
        participation in the tender.

         S.No                                    Eligibility Condition
           1     The firm should have office in Delhi/NCR.
           2     The firm must have strength of minimum five full time partners and additional ten full
                 time qualified CAs /Advocates (or its Partners).
           3     The firm must have knowledge of Oracle based ERP/Accounts in any of the company
                 having turnover of Rs 340 Crore or more.
           4     The firm should be Tax Consultant in any of the companies having turnover of Rs. 340
                 Crore or more (excluding Banks and cooperative society) in any one of last five years
                 (i.e. FY 17-18 to FY 12-13). Taxation experience shall include following-

                 Direct Tax: Handling assessment/re-assessment cases, handling case before CIT(A),
                 handling case at ITAT level etc.

                 Indirect Tax & GST: Handling cases under Service Tax/VAT/CST/GST Law, filing
                 appeal before Commissioner (Service Tax/GST Authorities), filing appeal before
                 CESTAT/GST Authority, Return filing etc.

                 Note: Based on the experience of tax consultancy, a firm may either bid for Direct Tax
                 consultancy or for Indirect Tax & GST consultancy or both. Therefore, Consultant
                 Firm for Direct Tax as well as Indirect Tax & GST may be same firm or different firm.
           5     The firm should have experience of tax consultancy engagement (Direct Tax or
                 Indirect Tax as the case may be ) with one Telecom sector Company (Any Telecom
                 operator having UASL, NLD, ISP, IP, UL License)
                 having turnover of Rs 340 Crore or more or Central PSU having turnover of Rs 340
                 Crore or more in any two of last five financial years. Please submit PO issued in favour
                 of your firm.
           6     Firm should have minimum turnover of Rs.2.5 Crore in FY 2017-18.

    Note:

    1. Consortium or Joint Ventures are not allowed.
    2. Tax Consultants (Direct / IDT & GST) of RailTel, will not be allowed to do any work of
       RailTel other than the tax consultancy work assigned from time to time, during the period of
       consultancy and for next 2 years after the completion of consultancy engagement.
                                                                                                        9
     In addition to submission of all the above-mentioned documents through E-Bid(s), said
     documents, in a spiral bound document properly page numbered and indexed should be
     sent to RailTel as per the time and date for closing of submission of E-Bids. All the papers
     should be signed by ink.









                                      Section 5: E-Bidding Process

a.    Bidders are advised to study the Tender Document carefully. Submission of the Bid will be
      deemed to have been done after careful study and examination of all instructions, eligibility
      norms, terms, and requirement specifications in the Tender d o c u m e n t with full
      understanding of its implications. Bidder(s) not furnishing the Compliance Statement, their
      bids(s) are as mentioned in Annexure-E of tender document , are liable to be rejected. Failure to
      furnish all information required in the TENDER Document or submission of a bid not
      substantially responsive to the TENDER document in all respects will be at the bidder's risk
      and may result in the rejection of the bid.

b.    All the bids must be valid for a period of 180 days from the date of TENDER opening. If
      necessary, RailTel will seek extension in the bid validity period beyond 180 days. The bidders,
      not agreeing for such extensions will be allowed to withdraw their bids without forfeiture of
      their EMD.

c.    In addition to E- submission of documents as mentioned in Section:4 Eligibility Criteria and
      Credential Bid Form (Annexure-A), said documents are also required to be received at RailTel
      Office' as per the date and time for closing of submission of E-bid(s).




                                                                                                     10
                           Section-6: E-Bid(s) Composition

a) The bid(s) shall be submitted through IREPS' Portal only.

b) Bid(s) documents as mentioned in clause (c) of Section-5: Bidding Process, shall
   be addressed to:

    Rahul Agarwal
    Dy. General Manager Finance
    RailTel Corporation of India Ltd.
    (A Govt. of India Undertaking, Ministry of Railways)
    Plot No. 143, Industrial Area, Sctor-44, Gurgaon - 122003

   Credential Bid/ Technical Bid(s)

   Documents as per the eligibility criteria and Credential Bid shall be submitted in this
   envelope.    The envelope shall be sealed and superscribed "Credential Bid/Technical Bid
   ­ "RailTel Tender for appointment of Direct Tax Consultant- (SOR-A)" and/or "RailTel
   Tender for appointment of Indirect Tax & GST Consultant-(SOR-B)" as the case may be
   separately. The documents should be spiral bound with serial number and with no loose
   sheets. The person signing the bid should have a valid power of attorney and a proof for the
   same shall be attached with the bid(s).

   Documents for credential/technical evaluation are required to be submitted throught
   IREPS' portal also.

   Financial Bid(s): Financial bid(s) are required to be submitted through IRPES' portal only.




                                                                                                 11
                      Section-7: Earnest Money Deposit (EMD) and TENDER Fee

      a. EMD and TENDER Fee: EMD and Tender Fees for Tender are-
          S.no.          Bidding for-                                          EMD (Rs.)
          1       Appointment as Direct Tax Consultant (SOR-A)                  43200/-
          2       Appointment as Indirect Tax/GST Consultant (SOR-B)            18000/-

        At IREPS' Portal minimum amount of EMD to be deposited is Rs. 18,000/- (Eighteen
        thousand only) respectively.

        If any bidder wishes to E-bid for Indirect Tax/GST Consultancy (SOR-B), then, EMD of
        Rs.18,000 is required to be submitted through IREPS' Portal only.

        If any bidder wishes to E-bid for Direct Tax Consultancy (SOR-A), then, in addition to
        submitting EMD of Rs. 18,000/- through IREPS' Portal, an additional EMD of Rs.25,200/-
        (i.e. Rs. 43200/- minus Rs.18000/-) is also required to be submitted in the form of Demand
        Draft, drawn from a scheduled commercial bank in favour of RailTel Corporation of India
        Limited, New Delhi.

        If any bidder wishes to E-bid for Direct Tax Consultancy (SOR-A) as well as Indirect
        Tax/GST Consultancy (SOR-B), then, in addition to submitting EMD of Rs. 18,000/-
        through IREPS' Portal, an additional EMD of Rs. 43200/- is also required to be submitted in
        the form of Demand Draft, drawn from a scheduled commercial bank in favour of RailTel
        Corporation of India Limited, New Delhi.

        In case of additional EMD as mentioned above, the envelope shall be sealed and
        superscribed as "Additional EMD ­ "RailTel TENDER for appo int me nt o f Tax
        Consultant (Direct Tax) SOR-A and / or "RailTel TENDER for appo int ment o f Tax
        Consultant (Indirect Tax & GST) SOR-B"

 b.     In case, additional EMD is not received in the form of DDs as mentioned above, E-Bid(s)
         shall be summarily rejected.

c.       TENDER fee is non-refundable. Tenders without Earnest Money Deposit will be summarily
        rejected. No bank guarantee for EMD is accepted. Tender Fees is required to be submitted
        through IREPS' portal only.


d.      The EMDs of unsuccessful bidders shall be returned without interest after finalization of the
        TENDER. EMDs of the successful bidders shall be returned without any interest, on receipt
        of Bank Guarantee (BG) in the form of Security Deposit valid for the period of appointment /
        extended appoint ment, as per clause (e) of Sect ion-7.




                                                                                                   12
      e. Security Deposit/Performance Bank Guarantee:

        Successful tenderer(s) is required to submit separate security deposit/Performance Bank
        Guarantee (Annexure-C), towards "Appointment as Tax Consultant (Direct Tax) SOR-A
        and/or "Appointment as Tax Consultant (IDT/GST) SOR-B", separately, as the case may be.

        The successful tenderer shall submit security deposit in the form of Performance Bank
        Guarantee @ 10% of issued PO/LOA value equivalent to Rs. 2,00,000/- (Two Lakhs ponly)
        each for "Appointment as Tax Consultant (Direct Tax) , " Appointment as Tax Consultant
        (Indirect Tax & GST) separately as the case may be , in the form of DD/Pay Order or
        irrevocable Bank Guarantee with validity of 3 months beyond contract period , from any
        scheduled bank for due fulfilment of contract , within 15 days of issue of LOA .

        The security deposit/Performance Bank Guarantee shall be released after successful
        completion of Contract, duly adjusting any dues recoverable from the successful tenderer.
        Security Deposit in the form of DD/Pay Order should be submitted in favour of "Railtel
        Corporation of India Limited" payable at New Delhi Only.

      f. No Interest on Earnest Money and Performance Security:

        No interest shall be paid on the amount of earnest money and Performance Security held by
        the RailTel, at any stage.

     g. A separate advice of the BG will invariably be sent by the BG issu ing bank to the RailTel's
        Bank through SFMS and only after this the BG will become acceptable to RailTel. It is
        therefore in interest of bidder to obtain RailTel's Bank IFSC code, its branch and address and
        advise these particulars to the BG Issuing bank and request them to send advice of BG
        through SFMS to the RailTel's Bank.


                     Section-8: Forfeiture of Earnest Money Deposit/Security Deposit

        The Earnest Money Deposit can be forfeited if a Bidder

        Withdraw its bid during the period of bid validity.
        Does not accept the correction of errors.
        In case successful Bidder fails to sign the contract within the stipulated time.

                               Section-9: Last date for E-bid(s) submission

a.       E-Bids, complete in all respects as mentioned in section 4, 5, 6 and 7 must be submitted
         through IREPS Portal as per the date and time for closing of submission of E-bid(s).
         Fu rt her Offline d o cu me nt s as me nt io ned in S ect io n- 5 and S ect io n-
         1 8 sha ll be se nt t o Ra ilT e l a s p e t he d at e a nd t ime fo r c lo s ing o f
         s u b m i s s i o n o f E - B i d ( s ) . In the event of the specified date for the submission of
                                                                                                         13
      Bids being declared a holiday, the Bids can be submitted up to the appointed time on the
      next working day for which RailTel will make necessary provisions.

b.    RailTel may, at its own discretion, extend the date for E-bid(s) submission. In such a
      case all rights and obligations of RailTel and the Bidders shall be applicable to the extended
      time frame.

c.    Any bid received by RailTel after the prescribed deadline for submission of bids will be
      summarily rejected and returned unopened to the Bidder. RailTel shall not be responsible
      for any postal delay or non-receipt / non-delivery of the documents. No further
      correspondence on this subject will be entertained.

d.    The bids submitted b y telex/telegram/fax/Email or any manner other than specified above
      will not be considered. No correspondence will be entertained on this matter.

 e.   At any time prior to the last date for receipt of bids, RailTel, may, for any reason,
      whether at its own initiative or in response to a clarification requested by a prospective
      bidder, modify the tender document by an amendment. The amendment will be no t i f ie d
      o n R a i lT e l ' s w e bs it e www.railtelindia.com and should be t a k e n int o consideration
      by the prospective bidders while preparing their bids.

f.    In order to give prospective bidders reasonable time to take the amendment into
      account in preparing their bids, RailTel may, at its discretion, extend the last date for the
      receipt of bids. No bid may be modified subsequent to the last date for receipt of bids. No
      bid may be withdrawn in the interval between the last date for receipt of bids and the
      expiry of the bid validity period specified by the bidder in the bid. Withdrawal of a bid
      during this interval may result in forfeiture of Bidder's EMD.
g.    The bidders will bear all costs associated with the preparation and submission of their bids.
      RailTel will, in no case, be responsible or liable for those costs, regardless of the outcome
      of the tender process.

h.    Printed terms and conditions of the bidders will not be considered as forming part of
      their bid. In case terms and conditions of the contract applicable to the Invitation of bid
      are not acceptable to any bidder, they should clearly specify the deviations in their bids.


                                 Section-10: Opening of E-Tender


10.1 The E-bids will be opened in the presence of bidders' authorized representatives (only one
     from each firm) who choose to attend the E - bid opening session on 03.06.2019 at 3 :30
     PM. The bidders' representatives who are present shall sign a register evidencing their
     attendance. In the event of the specified date of bid opening being declared a holiday for
     RailTel, the Bids shall be opened at the same time and location on the next working day.


                                                                                                     14
10.2 Opening - EMD and Tender Fee

         Prior to opening the EMD & Tender fee, RailTel shall announce the names of bidders, who
         have given advance notice for modification to or withdrawal of their bids from the tendering
         process well before the deadline for the submission of bids. Bid envelopes, of the
         bidders who wish to withdraw from the tendering process, shall be returned to their
         representatives, if present or sent by post unopened to their addresses. Subsequent to
         this, the EMD & tender Fee envelope will be opened. Bids not accompanied with the
         requisite EMD and tender fee shall be returned/posted back to the bidders.

10.3 Opening of - Credential / Technical E-Bid

         Credential/Technical E-bid (and credential bid modifications, if any) of only those bidders,
         whose EMD and tender fee are in order, shall be opened in the same session. The E-bids
         and off-line documents will then be passed on to a duly constituted Tender Committee
         for evaluation.

10.4   Opening of Financial Bid:
       Financial bids will be opened only for bidders, whose bids qualify based on evaluation of
       credential bids/Technical Bids.

                               Section-11: E-Bid(s) Validity

       All the E-bids must be valid for a period of 180 days from the date of tender opening for
       placing the initial order. If necessary, RailTel will seek extension in the bid validity period
       beyond 180 days. The bidders, not agreeing for such extensions will be allowed to withdraw
       their bids without forfeiture of their EMD.

                               Section-12: Evaluation of bids

12.1
        a. When deemed necessary, RailTel may seek clarifications on any aspect of their bid from
           the bidder. However, that would not entitle the bidder to change or cause any change
           in the substance of the tender submitted or price quoted at the time of bid submission. This
           would also not mean that their bid has been accepted.

       b. Any effort by a bidder to influence RailTel's E-bid(s) evaluation, bid comparison or
          contract award decisions may result in the rejection of the bidder's bid and forfeiture of the
          bidder's EMD.

       c. RailTel reserves the right to accept any bid, and to cancel/abort the tender process and
          reject all bids at any time prior to award of Contract, without thereby incurring any
          liability to the affected bidders or bidders and of any obligation to inform the affected
          bidders of the grounds for RailTel's action and without assigning any reasons.


                                                                                                      15
12.2 Credential Evaluation / Technical Evaluation

      The credential E-bids will be evaluated by a duly nominated Tender Committee. E-Bids,
      not satisfying the eligibility criteria will be rejected. tender committee will evaluate
      information submitted in Annexure-A as per Tender terms. On request from the tender
      committee, the bidders may have to submit additional information. The tender committee
      may call the eligible bidders for a presentation of the work handled by them. The time
      limit, in which the bidders h a v e to submit the additional information or present their
      work, will be decided by the tender committee and its decision will be final in this regard.
      Bidders failing to adhere to the specified time limit will be rejected.

          Section-13: Signing of contract and Award of Contract (Appointment)

   a. On written communication from RailTel for having qualified for appointment the bidder
      will sign the contract (letter of appointment) within 7 days of such communication. Failing
      which the offer will be treated as withdrawn and EMD forfeited. RailTel reserves the right
      to extend the offer to the next eligible bidder.

   b. The conditions stipulated in the contract will be strictly adhered to and violation of any
      of these conditions will entail termination of the contract without prejudice to the rights of
      the RailTel. In addition, RailTel will be free to forfeit the EMD/Security deposit and
      getting the assigned work done from alternate sources at the risk and cost of the defaulting
      bidder.

                     Section-14: Termination for Insolvency, Dissolution etc

      RailTel may at any time terminate the appointment by giving written notice to the
      Bidder without any compensation if the b i d d e r becomes bankrupt or otherwise
      insolvent or in case of dissolution of firm or winding up of company/firm, provided
      that such termination will not prejudice or effect any right of action or remedy which has
      accrued thereafter to RailTel.

                          Section-15: Change in Name of the Firm

       During the period of engagement if the bidder's name got changed due to acquisition,
       amalgamation etc., bidder must inform RailTel with all required documents within one
       month of its name change. RailTel will not entertain any name change requests during
       the bidding process. In this case the bid will be rejected straightaway.

                               Section-16: Termination for Convenience

       RailTel reserves the right to terminate by prior written notice, the whole or part of the
       contract. The notice of termination will specify that termination is for RailTel convenience,
       the extent to which performance of work under the contract is terminated and the date on
       which such termination becomes effective.

                                                                                                  16
                                   Section-17: No Claim Certificate

       The bidder will not be entitled to make any claim, whatsoever, against RailTel under or by
       virtue of or arising out of this contract nor will RailTel entertain or consider any such claim
       for the jobs accepted after expiry of the term of engagement of consultancy.


                                    Section-18: Suspension

       RailTel may by a written notice of suspension, suspend all payments to the bidder under the
       contract, if the bidder fails to perform any of its obligations under this contract provided
       that such notice of suspension:

            a.   will specify the nature of the failure
                               and

       b.        will request the b i d d e r to remedy such failure within a specified period from
                 the date of issue of such notice of suspension.

                                      Section-19: Confidentiality

       The Bidder and their personnel will not, either during the term or after expiration of this
       contract, disclose any proprietary or confidential information relating to the services,
       contract or business or operations of RailTel or its clients without the prior written
       consent/permission of RailTel.

                                       Section-20: SECURITY

      a. The agency or its deployed personnel, by virtue of working on RailTel, can't claim any
      rights on the work performed by them. RailTel will have absolute rights on the work
      assigned and performed by them. Neither any claims of the agency or its deployed
      professionals will be entertained on the deliverables.

     b. The agency will ensure that no information shall be leaked out about the software,
        hardware, including Electronic form or otherwise, by the manpower posted by them.

                               Section-21: Termination for Insolvency & Default
Termination for Insolvency

       RailTel may at any time terminate the work order / contract by giving written notice of four
       weeks to the appointed firm, without any compensation to the said firm, if the said firm
       becomes bankrupt or otherwise insolvent.




                                                                                                      17
Termination for Default

  a.     Default is said to have occurred-

  i.    If the agency fails to deliver any or all of the services within the time period(s) specified
              in the work order or any extension thereof granted by RailTel.

 ii.    If the agency fails to perform any other obligation(s) under the contract / work order.

 b.      If the agency, in either of the above circumstances, does not take remedial steps
         within a period of 30 days after receipt of the default notice from RailTel (or takes
         longer period in spite of what RailTel may authorize in writing), RailTel may terminate
         the contract / work order in whole or in part. In addition to above, RailTel may at its
         discretion also take the following actions.

 c.      RailTel may transfer upon such terms and in such manner, as it deems appropriate work
         order for similar support service to other firm and the defaulting firm will be liable to
         compensate RAILTEL for any extra expenditure involved towards support service to
         complete the scope of work totally.

21.3    RailTel has full right on all the document related to assignment carried out for RailTel. The
        same may be asked by RailTel at any time from the bidder and it will be the duty of bidder to
        return all such document to RailTel.


                           Section 22: Review of Progress of allotted work

 22.1    Review of progress of work

         RailTel will monitor the progress of work very closely and will have the right to terminate the
         contract, in case of non-satisfaction or non-performance or for non-completion of work
         within the stipulated time.

         Supervise the progress of work until its full completion. B i d d e r will ensure that the
         assigned job is completed as per the schedules given in the work order.




                                                                                                      18
                            Section 23: Payment Terms & Deliverable
A)       Direct Tax: The payment will be released against submission of relevant documents as
         mentioned below: -

                   Particulars                          Payment and deliverables
     1. Review/preparation and filing of reply
        before the AO including attending             On receipt of assessment order of
        personal hearing in regard to assessment      Assessing Officer and receipt of review
        case.                                         report of consultant on the said order.
     2. Review of AO's order to identify the
        issues requiring rectification or filing of
        appeal.
     3. Handling show cause/rectification             50% payment on filing of applications/
        applications /penalty proceedings /stay       submissions before assessing authorities.
        and other notices i.e. All work upto AO'
        level.                                        50% on receipt of respective orders.
     4. Getting income tax refund of the              After credit of refund in the bank a/c of
        company.                                      the Company.
     5. Filing of Income Tax Return of the
        company including hand on assistance in
        preparation of Form 3CD and other             After    generation  of       ITR-V
        certificates to be filed by tax auditors of   acknowledgement and certification of
        the company prior to filing of return as      work.
        mentioned in para 5 of scope of work.
     6. Filing of revised income tax return of the    After      generation     of  ITR-V
        company.                                      acknowledgement and certification of
                                                      work.
     7. Opinion on Direct tax issues.                 After receipt of opinion.
     8. Appeal before CIT(A) or revision by
        CIT u/s 263 or 264 of income tax act-
        -Preparation & submission of ground of
        appeal and statements of fact before          30% after filing appeal on receipt of
        CIT(A) including representation before        acknowledgement of filing appeal.
        CIT(A) and attending hearing and
        analyzing the order of AO.                    40% on receipt of appeal order
        - Perusing CIT(A)' order for-                 30% on receipt of order of appeal effect
        a. Giving effect to the appeal order.
        b. Filing of Rectification application u/s
        154 of Income tax Act, for errors
        apparent from order of CIT(A).
     9. Appeal before ITAT
        - Preparation & submission of Ground of
        Appeal and statement of facts before          30% after filing appeal on receipt of
        ITAT including representation before          acknowledgement of filing appeal.

                                                                                                  19
           ITAT and analyzing the order of ITAT.
           - Perusing the ITAT `order for-
           a. Giving effect to the appeal order.
           b. Filing of Rectification application for    40% on receipt of appeal order.
           errors apparent from order of ITAT.           30% on receipt of order of appeal effect.

    B)       Indirect Tax and GST: In respect of GST & Indirect Tax payment terms and deliverables
         are as under-

S.No.       Description of Work              Documents                     Payment & Deliverable
                                             required        for
                                             payment
1           Review/preparation & filing      Submission       of    Submission of invoice.
            of written submission before     reply     approved
            Service tax authorities/GST      from      corporate    40% payment after submission of
            Authorities    /    Customs      office         and     reply to tax authorities.
            Authorities in relation to       attending        of
            Show       cause     notices/    hearings.              Balance 60% payment after getting
            proceedings.                                            order from the tax authorities in
                                                                    relation to the said case including
                                                                    attending hearing, if necessary.
2           New Registration number or       Issuance of new/       Submission of invoice
            amendment in the existing        amended
            registration                     registration           100% payment after granting of
                                             certificate            registration.
3           Opinion on Taxation matters       Providing             Submission of invoice
                                             Opinion          and
                                             certification     of   100% payment after certification
                                             work                   of work done.
4           Handling show cause/re-          Filing of reply to     50% payment on submission reply
            assessment/penalty               show-cause notice.     with Income Tax Department, and
            proceeding/stay and other                               submission of tax invoice with
            notices before Service Tax                              RCIL.
            Authorities/GST Authorities/                            Balance 50% payment on final
            Custom Authorities and                                  order of the case including
            attending hearing thereof.                              attending of hearing.

5           Drafting & filing and            Submission        of   Submission of invoice
            attending relating to appeal     acknowledgement
            before                           of filing of appeal    Deliverable and Payment
             - Comm (ST)/GST Authority       and       attending    40% payment on submission of
             - CESTAT/GST Authority          hearing      against   appeal.
                                             order     of     tax
                                             authorities.           30% payment after getting order
                                                                    from the tax authorities in relation
                                                                    to said case including attending of
                                                                                                           20
                                                                 hearing.
                                                                 Balance 30% after getting appeal
                                                                 effect in case of Company is
                                                                 eligible for refund based on
                                                                 Appeal Effect order (Including any
                                                                 part deposit with Tax Authorities
                                                                 at the time of filing of Appeal).

6          Getting Service Tax Refund/                           100% payment on receipt of
           GST Refund from Tax                                   refund by the company.
           authorities




    Note
    a.     GST, as applicable, will be paid extra.
    b.     The agencies may provide service all over India. No TA/DA is admissible to the deployed
           Resources. However, if a resource has to undertake a tour in the interest of the Company
           with the prior approval of the RailTel, the TA/DA as per RailTel rates will be applicable.
           TA/DA for Senior partner (as applicable to the General Manager), for other partner (Deputy
           General Manager), for Chartered Accountant employee (Senior Manager)            and    for
           other staff (Manager) in RailTel respectively will be reimbursed on production of original
           documents. Each work order will be considered a separate work. TA/DA shouldn't exceed
           15% of the fee of the case concerned.
    c.      All payments will be made subject to TDS (Tax deduction at Source) as per the
           income- Tax Act, 1961 and other taxes if any as per Government of India rules.

                              Section 24: General Terms and Conditions

    a.     The bidder is not allowed to outsource the work to any other associate/franchisee/third party
           under any circumstances. If it so happens then RailTel will impose sanctions which will
           include forfeiture of the security deposit, revocation of bank guarantees (including the
           ones submitted for other work orders) and termination of the contract for default.

    b.     RailTel may by written notice sent to the bidd er ; terminate the work order and/or the
           Contract, in whole or in part at any time of its convenience. The notice of termination will
           specify that termination is for RailTel's convenience, the extent to which performance of
           work under the work order and /or the contract is terminated, and the date upon which such
           termination becomes effective. RailTel reserves the right to cancel the remaining part and
           pay to an agreed amount for partially completed Services.

    c.     In the event of the b i d d e r ' s company or the concerned d i v i s i o n of the company
           is taken over / bought over by another company, all the obligations under the agreement
           with RailTel, should be passed on for compliance by the new company / new
           division in the negotiation for their transfer.
                                                                                                      21
d.         All bidders automatically agree with RailTel for honoring all aspects of fair-trade
           practices in executing the work orders placed by RailTel.

e.         The bidder will be responsible for any damage to equipment's, property and third-party
           liabilities caused by acts on part of its deployed person at RailTel/User's premises.

     h. The st aff deployed by t he bidde r w il l ma in t a in o ffice deco rum. They w i l l b e
        courteous, polite and cooperative and able to resolve the users' problems

     i.     Intellectual Property Rights: The Bidder will indemnify RailTel of any infringement of
           third-party rights be they under the Patents Act.

                                       Section 25: Force Majeure

          Force majeure shall mean ­
           War, hostilities (whether war be declared or not), invasion, act of foreign enemies.
           rebellion, revolution, insurrection, or military or usurped power, or civil war,
           Ionizing radiation, or contamination by radio-activity from any nuclear fuel, or from any
             nuclear waste from the combustion of nuclear fuel, radioactive toxic explosive or other
             hazardous properties of any explosive nuclear assembly or nuclear component thereof.
           Presume waves caused by aircraft or other aerial devices travelling at sonic or supersonic
             speeds.
           Riot, commotion or disorder, unless solely restricted to employees of the Contractor or of
             his Subcontractors and arising from the conduct of the Works.


                                Section 26: Arbitration and Jurisdiction

              The parties through respective signatories shall settle any dispute or disagreement with
              respect to performance, non-performance or defective performance of respective
              obligation amicably. In the event of disputes remaining unresolved, the parties shall refer
              the matter to a single arbitrator under arbitration law that may be applicable, whose
              appointment shall be done by Chairman and Managing Director, RailTel Corporation of
              India Limited, 143, Sector 44 Gurgaon Haryana. The place of arbitration shall be
              Gurgaon and the language used shall be English.


                                      Section 27: Applicable Law

           The work orders will be governed by the laws and procedures established by Govt. of India,
           within the framework of applicable legislation and enactment made from time to time
           concerning such commercial dealings/processing. Any default in the terms and
           conditions of the tender by the bidder will lead to rejection of bid/work order and forfeiture
           of EMD/Security Deposit.

                                                                                                       22
                             Section 28: Instructions to the Bidders

  1.       These are the Special Instructions to the Bidders for e-Tendering.
  2.       Submission of Bids only through online process is mandatory for this Tender-
   E-Tendering is a new methodology for conducting Public Procurement in a transparent and
   secured manner. Now, the Government of India has made e-tendering mandatory. Suppliers/
   Vendors will be the biggest beneficiaries of this new system of procurement. For conducting
   electronic tendering, RailTel has decided to use the portalhttps://www.ireps.gov.in, Indian
   Railways E-Procurement system (IREPS).

   Benefits to Suppliers are outlined on the Home-page of the portal. Bidders are advised to visit
   the IREPS Portal for details related to E-Tender i.e. Registration, FAQ, Helpdesk, Learning
   Center etc.

3. Tender Bidding Methodology:

   Sealed Bid System - `Single Stage - Two Envelope': In this, bidder has to submit each the
   bid (Part I ­Credential/ Techno-commercial Bid and Part II - Price Bid) in separate envelope
   "ONLINE".

       IREPS Helpdesk

   Please visit Helpdesk section on IREPS Portal

 4. Bid related information for this Tender (Sealed Bid)-

    The entire bid-submission would be online on IREPS Portal. Broad outline of online
    submissions are as follows-
 4.1 Submission of Bid security/ Earnest Money Deposit (EMD).
 4.2 Submission of digitally signed copy of Tender document/ Addenda (If any).
 4.3 Two packet (Part-I Technical Credential Bid and Part-II ­ Price Bid).
 4.4 Online response to Terms & Conditions of Tender.

5. Offline Submissions

   In addition to E-submission of all the documents, the bidders are required to submit the
   following documents offline to RailTel Corporation of India Ltd, Institutional Area, Plot 143,
   Sector 44, Gurgaon, before due date & time of submission of bids specified in this tender
   document, in a sealed Envelope. The envelope shall bear (the tender name), the tender number
   and the words `DO NOT OPEN BEFORE' (due date & time)-

       -    Power of Attorney.
       -    Documents relating to Eligibility criteria as listed in Section-4.
       -    Additional EMD as mentioned in Section-7.
                                                                                               23
      -   Documents listed in Credential Bid Form (Annexure-A).
      -   Copy of PAN , GST Registration Certificate of Firm.

   Note: The Bidder has to upload the scanned copy of all the documents mentioned in
   Credential Bid Form (Annexure-A), Profile of the Team to be deployed, during Online
   Bid-Submission.

6. In case of internet related problem at a bidder's end, especially during `critical events'
   such as - a short period before bid-submission deadline, during online public tender
   opening event, during e-auction, it is the bidder's responsibility to have backup internet
   connections.

7. Instructions for Tender Document TO THE BIDDERS

   The RailTel Tenders are published            on   www.railtelindia.com      and    on   IREPS
   Portalhttps://www.ireps.gov.in/.

   NOTE: For online bid submission the bidder will have to necessarily download an official
   online copy of the tender documents from IREPS portal, and this should be done well before
   the deadline for bid-submission.

8. Submission of Offers and Filling of Tender:

   This e-tender should be duly submitted online using the e-Procurement                        Portal
   https://www.ireps.gov.in/.For detailed instructions please refer to IREPS Portal.

9. Fax Quotations & Late Tenders:

   Fax Tender documents and Late/Delayed tenders would not be considered.

10. Attendance of Representatives for Tender Opening

   Representatives of bidders desirous to attend the tender opening can do so on production of a
   proper letter of authority from the respective firm, failing which they may not be allowed to
   attend the tender opening.

 11. Bid submission and Opening date

   The bid should be submitted online along with Credential/Techno commercial & Price bid
   document (all documents).






   Power of attorney in favor of the signatory duly authorizing the signatory shall be submitted in
   a separate envelope to the tendering authority before the due date and time of submission of the
   e-Tender.

   Bids received after due date and time shall be summarily rejected and shall not be opened.
                                                                                                   24
                                     Credential Bid Form
                                                                                     Annexure ­ A
To,
Sh. Rahul Agarwal
Dy General Manager Finance
RailTel Corporation of India Ltd
143, Sector 44, Gurgaon (Haryana)

S.No                             Particulars                               Supporting Evidence
1       The firm should have office in Delhi/NCR.                    Attach      ICAI      Constitution
2       The firm must have strength of minimum five full time        Certificate generated online from
        partners and additional ten full time qualified CA (or       The Institute of Chartered
        Partner) , qualified lawyers ( or Partners).                 Accountants of India or LLP
                                                                     Registration or any other
                                                                     document      in     support    of
                                                                     constitution of firm
3       The firm must have knowledge of Oracle based                 Attach copy of PO received from
        ERP/Accounts in any of the company having turnover of Rs any such company along with
        340 Crore or more.                                           audited P&L account and
        Note: Along with each PO, please provide name, email Id,     confirmation of the Company
        contact number of PO issuing Authority.                      that they are using ORACLE
                                                                     based ERP.
4       The firm should be Tax consultant of any of the companies Attach copy of PO received from
        having turnover of more than 340 Crore p.a. or more          any such company along with
        (excluding Banks and cooperative society) in any one of last audited P&L account of that
        five years.                                                  company.
5       The firm should have experience of Consultancy               Attach copy of PO received from
        Engagement (Direct Tax or Indirect Tax & GST as the case any such company along with
        may be) with one Telecom sector Company having turnover audited P&L account of that
        of Rs 340 Crore or more (Any Telecom operator having         company.
        UASL, NLD, ISP, IP, UL License) Or Central PSU having
        turnover of Rs 340 Crore or more in any two of last five
        financial years.
6       Firm should have minimum turnover of Rs. 2.5 Crore           Attach audited P&L account of
        during FY 2017-18.                                           the firm along with copy of
                                                                     income tax return.
7       The firm should not be blacklisted or banned by any of the   Self-attested affidavit on stamp
        government department of PSU                                 paper of Rs. 100 to be given in
                                                                     this regard by the partner of the
                                                                     firm.
8.      Certify that the firm has not provided any internal audit Self certification
        service to RailTel during preceding two Financial Years
        (i.e. 17-18, 16-17).



                                                                                                 25
                                                                                      Annexure-B


  EMD Payment details:

  Bidders are required to furnish the details of EMD paid in the following format-


      SOR        Amount (Rs.) DD/IREPS            Date       Bank      Branch
       B         Rs. 18,000/-
       A         Rs. 18,000/-
                 Rs. 25,200/-
     A and B     Rs. 18,000/-
                 Rs. 43,200/-

Documents in support of the above may be furnished with page numbers indicated in the index.
Please use separate sheets wherever necessary.




  Date:                                                             Authorized Signatory:
  Place:                                                                   Name:

                                                                          SEAL


Name of the Bidder:




                                                                                               26
                                                                                  Annexure-C

                           Performa for Performance Bank Guarantee

                         PERFORMANCE BANK GURANTEE BOND
                              (On Stamp Paper of Rs one hundred)
                           (To be used by approved Scheduled Banks)

1.   In consideration of the RailTel Corporation of India Limited, having its registered office at 6th
     Floor, IIIrd Block, Technology Park, Shastri Park, New Delhi-110053 (Herein after called
     RailTel)                      having                      agreed                  to                 exempt
     ............................................................................. (Hereinafter called "the said
     Contractor(s)") from the demand, under the terms and conditions of Purchase Order No.
     .....................             ..............................     dated...............made       between
     ................................................                                                        and
     ............................................................................. for (hereinafter called " the
     said Agreement") of security deposit for the due fulfillment by the said Contractor (s) of the
     terms and conditions contained in the said Agreement, on production of a Bank Guarantee for
     Rs. ............................ (Rs . .............. only). We , .......................................
     (indicate the name of the Bank) hereinafter referred to as "the Bank") at the request of
     ................ ................ Contractor(s) do hereby undertake to pay the RailTel an amount
     not exceeding Rs. ................ against any loss or damage caused to or suffered or would be
     caused to or suffered by the RailTel by reason of any breach by the said Contractor(s) of any
     of the terms or conditions contained in the said Agreement.

2.   We , ...................................................................... Bank do hereby undertake to
     pay the amounts due and payable under this Guarantee without any demur, merely on demand
     from the RailTel stating that the amount claimed is due by way of loss or damage caused to
     or would be caused to or suffered by the RailTel by reason of breach by the said Contractor(s)
     of any of terms or conditions contained in the said Agreement or by reason of the
     Contractor(s) failure to perform the said Agreement. Any such demand made on the Bank
     shall be conclusive as regards the amount due and payable by the Bank under this guarantee.
     However, our liability under this guarantee shall be restricted to an amount not exceeding Rs .
     ...........................

3.   We, .............................................. bank undertake to pay to the RailTel any money so
     demanded notwithstanding any dispute or disputes raised by the Contractor(s) / Tenderer(s) in
     any suit or proceedings pending before any court or Tribunal relating thereto our liability
     under this present being, absolute and unequivocal. The payment so made by us under this
     Bond shall be a valid discharge of our liability for payment there under and the Contractor(s) /
     Tenderer(s) shall have no claim against us for making such payment.

4.   We, ................................................. Bank further agree that the Guarantee herein
     contained shall remain in full force and effect during the period that would be taken for the
     performance of the said Agreement and that it shall continue to be enforceable till all the dues
     of the RailTel under or by virtue of the said Agreement have been fully paid and its claims
     satisfied or discharged or till RailTel certifies that the terms and conditions of the said
                                                                                                             27
      Agreement have been fully and properly carried out by the said Contractor(s) and accordingly
      discharges this Guarantee. Unless a demand or claim under the Guarantee is made on us in
      writing on or before the ................... We shall be discharged from all liability under this
      Guarantee thereafter.

5.    We,................................................... (indicate the name of Bank) further agree with
      the RailTel that the RailTel shall have the fullest liberty without our consent and without
      affecting in any manner our obligations hereunder to vary any of the terms and conditions of
      the Agreement or to extend time of to postpone for any time or from time to time any of the
      powers exercisable by the RailTel against the said contractor(s) and to forbear or enforce any
      of the terms and conditions relating to the said Agreement and we shall not be relieved from
      our liability by reason of any such variation, or extension to the said Contractor(s) or for any
      forbearance, act or omission on the part of RailTel or any indulgence by the RailTel to the
      said Contractor(s) or by any such matter or thing whatsoever which under the law relating to
      sureties would, but for this provision, have affect of so relieving us.

      This Guarantee will not be discharged due to the change in the Constitution of the Bank or the
      Contractor(s) / Tenderer(s).

      (indicate the name of Bank) lastly undertake not to revoke this Guarantee during its currency
      except with the previous consent of the RailTel in writing.

                          Dated the                    day of                  2019

                                                      For ......................................................
                                                                         (Indicate the name of the Bank)

      Witness
      1.    Signature
            Name

      2.      Signature
              Name


NOTE: - This will be applicable only for firms, need not be submitted at the time of submission
of bid.




                                                                                                             28
                                                                          Annexure-D

                                     OFFER LETTER

To
RailTel Corporation of India Limited,
(A Govt. of India Undertaking, Ministry of Railways)
Plot No. 143, Industrial Area, Opp Gold Souk Mall,
Sctor-44, Gurgaon - 122003

Subject: - Appointment of CA Firms/ Law Firms for Tax Consultancy (Direct Tax (SOR)
- A) and/or Indirect Tax and GST (SOR-B)) for its Corporate Office at Gurgaon and its
Regional offices at Mumbai, Kolkata, Hyderabad and New Delhi.

I/We _________________ (kindly mention PAN No, Date of Constitution of firm and ICAI
firm registration number-Mandatory or LLP as the case may be) have read the various
conditions detailed in Tender documents attached here to and hereby agree to ABIDE BY
THE SAID CONDITIONS. I/We also agree to keep this offer open for acceptance for a
period of 180 days from the date of submission and in default thereof, I/We will be liable for
forfeiture of my/our Earnest Money. I/We offer to provide services of Tax Consultant (Direct
Tax / Indirect & GST) at the rates quoted in the annexure G and hereby bind myself/ourselves
to complete the work within the prescribed period as mentioned in LOA. I/We also hereby
agree to abide by the Various Conditions of Contract and to carry out the services as per the
Standards prescribed by the ICAI/ICWAI.

EMD of Rs.......... has been submitted for bidding as "Appointment as Tax Consultant
(Direct Tax- SOR (A)) and/or EMD of Rs...............as "Appointment as Tax Consultant
(IDT/GST), as per the requirements of Section-7 and details are mentioned in Annexure-B.
Tender fee of Rs. ........ has been paid through IREPS Portal with the following
transactions-

The full value of Earnest Money shall stand forfeited without prejudice to any other rights or
remedies if, I/We withdraw or modify the offer within validity period or do not deposit the
security deposit (Performance Bank Guarantee) within 7 days after receipt of call to sign
Contract Agreement.



                                                           SIGNATURE OF Bidder (s)

                                                           Date:

                                                           Bidder address.

SIGNATURE OF WITNESS:

1.
2.
                                                                                           29
                                                     Annexure-E

                      Compliance statement

S.   Section No & Clause No                     Compliance
no                                              (Yes/No)
 1
 2
 3
 4
 5
 6
 7
 8
 9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28


                                             SIGNATURE OF Bidder

                                             Name of Firm

                                             Date:

                                             Bidder address.
                                                                   30
                                         FINANCIAL BID
                                                                                        Annexure F


                       RAILTEL CORPORATION OF INDIA LIMITED
                              (A Govt. of India Undertaking)
                             143 Sector 44, Institutional Area
                               Gurgaon, Haryana - 122003

E-TENDER No. RailTel/Tender/OT/CO/Fin/2018-19/Appointment of Tax Consultants (Direct
                        Tax as well as indirect tax (GST)/464

Open Tender for appointment of CA Firms / Practicing CAs, Law Firms to undertake work of
tax consultancy (Direct Tax and GST/Indirect Tax) for its Corporate Office at Gurgaon and its
Regional offices at Mumbai, Kolkata, Hyderabad and New Delhi. (Two-Packet System).



E-Bidder are required to quote professional fees for following items, through IREPS' portal only-

   A) Direct Tax (SOR-A)

            Particulars                    Unit        Total Price      GST (Rs)      Total price
                                                       excluding                      Inclusive of
                                                        GST (Rs)                       GST (Rs)
 1. Review/preparation and filing
    of reply before the AO
    including attending personal
    hearing in regard to assessment
    case.                               Per Case
 2. Review of AO's order to
    identify the issues requiring
    rectification or filing of appeal.
 3. Handling show
    cause/rectification applications    Per Case
    /penalty proceedings /stay and
    other notices i.e. All work upto
    AO' level. Maximum amount
    payable under this head shall
    be limited to three case per
    Assessment year even if nos. of
    applications/cases are more
    than three. However, consultant
    shall handle all such case
    within the said maximum
    amount.
 4. Getting income tax refund of          Per
    the company.                       Assessment

                                                                                                     31
                                         Year
5. Filing of Income Tax Return of
   the company including hand on
   assistance in preparation of
   Form 3CD and other
   certificates to be filed by tax       Per
   auditors of the company prior      Assessment
   to filing of return as mentioned      Year
   in para 5 of scope of work.
6. Filing of revised income tax        Per case
   return of the company.
7. Opinion on Direct tax issues.      Per opinion
8. Appeal before CIT(A) or
   revision by CIT u/s 263 or
   264 of income tax act-
   -Preparation & submission of
   ground of appeal and
   statements of fact before
   CIT(A) including
   representation before CIT(A)       Per Case
   and attending hearing and
   analyzing the order of AO.
   - Perusing CIT(A)' order for-
   a. Giving effect to the appeal
   documents.
   b. Filing of Rectification
   application u/s 154 of Income
   tax Act , for errors apparent
   from order of CIT(A).
9. Appeal before ITAT
   - Preparation & submission of
   Ground of Appeal and
   statement of facts before ITAT
   including representation before
   ITAT and analyzing the order
   of ITAT.                            Per case
   - Perusing the ITAT `order
   for-
   a. Giving effect to the appeal
   order.
   b. Filing of Rectification
   application for errors apparent
   from order of ITAT.
     Total




                                                    32
    A) Indirect Tax & GST (SOR-B)

S.no.                 Particulars                   Unit      Total Price    GST(Rs)     Total price
                                                              excluding                  Inclusive of
                                                               GST (Rs)                   GST (Rs)
1       Review/preparation &                       Per
        filing of written submission to tax        Case
        authorities on miscellaneous matters
        such as audits or any other matter
        incidental to any tax issue.
2       New Registration number or                 Per
        amendment in the existing registration     Case
3       Opinion on Taxation matters                Per
                                                   Case
4       Handling show cause/re-                    Per
        assessment/penalty proceeding/stay and     Case
        other notices before Service Tax
        Authorities/GST Authorities and
        attending hearing thereof.
5       Drafting & filing of appeal & attending
        hearing before
             - Comm (ST)/GST Authority             Per
             - CESTAT/GST Authority                case
6       Getting Service Tax Refund/ GST            Per
        Refund from tax authorities                case
                           Total

Note:

1. The fee is required to be quoted exclusive of GST.
2. Selection will be made on the basis of total cost of each section.
3. Your firm is hereby requested to please offer sealed quotation in the format as mentioned above for
the scope of work as per credential along with the below mentioned certificate.




                                                                                                   33
                                                                                        Annexure-G

Certificate to avoid conflict of interest

"The Tax Consultant is independent and has arm's length relationship with the Company.
Certified that firm including all of its partners will not be engaged in any other activity of RailTel
including audit, during the consultancy period."

As per the terms and condition, tax consultancy will be awarded for 1 year from the date of issue of
Letter of Acceptance. In case of extension for further 1 year for tax consultancy, the rates approved
for tax consultancy for 1st year will be applicable.



                                                                  SIGNATURE OF Bidder

                                                                   Name of Firm

                                                                   Date:

                                                                   Bidder address.




                                                                                                   34

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