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 Notification No. 27/2021

Master Direction on Digital Payment Security Controls
February, 19th 2021

As announced in the Statement on Developmental and Regulatory Policies issued on December 4, 2020. Reserve Bank of India today placed on its website the “Master Direction on Digital Payment Security Controls”.

The Master Direction provides necessary guidelines for the Regulated Entities (Scheduled Commercial Banks, Small Finance Banks, Payment Banks and Credit Card issuing NBFCs) to set up a robust governance structure and implement common minimum standards of security controls for digital payment products and services. The guidelines are technology and platform agnostic and shall create an enhanced and enabling environment for customers to use digital payment products in a more safe and secure manner.

The Master Direction consolidates important control aspects broadly in the following areas viz., Governance and Management of Security Risks, Generic Security Controls, Application Security Life Cycle (ASLC), Authentication Framework, Fraud Risk Management, Reconciliation Mechanism, Customer Protection, Awareness and Grievance Redressal Mechanism, specific controls related to Internet Banking, Mobile Payments Application Security Controls and Card Payments Security.

(Yogesh Dayal)     
Chief General Manager

Press Release: 2020-2021/1127

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