The ministry of women and child development will launch e-tracking and social auditing of its programmes to ensure transparency and accountability in its projects.
Addressing the national conference of chairpersons of central and state social welfare boards, WCD minister Krishna Tirath said that efforts should be made to address people's grievances in public welfare programmes and there was no scope for negotiation in matters related to non-compliance or failure in programmes.
Expressing concern over criticism on the functioning of the Central Social Welfare Board (CSWB), the minister said the agency should evaluate its work and complete statutory compliances. CSWB has also been asked to conduct regular social audits.
The minister has initiated programme audit, social audit of schemes, NGO profiling, analysis of the gaps in services and reconstitution of the Board.