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Extension of Dates of Tender No. HW/NW/DIT(S)-IV/TAXNET/2013 published on 4th March, 2013, for selection of a New Managed Service Provider for LAN, WAN, FMS and Video Conferencing of Income-tax Department.
August, 02nd 2013
                        Pre-qualification criteria for

     Tender Ref. No.HW/NW/DIT (S)-IV/TAXNET/2013*

S.No                   Criteria                        Documentary Proof Required

1.     The bidder should be either a company         "Consortium" shall mean more than one
       (single legal entity) or a consortium.       company which joins with other
                                                    companies of complementing skills to
                                                    undertake the scope of work defined in
                                                    this RFP.

       In case of consortium applicant, consortia
       shall submit a valid Memorandum of           Valid Memorandum of Understanding
       Understanding (MOU)/agreement.               (MOU)/agreement on Stamp Paper
                                                    among the members signed by the
                                                    Authorized Signatories of the companies
                                                    under consortium dated prior to the
                                                    submission of the bid to be submitted in
                                                    original.



                                                    The MoU/agreement shall clearly specify
                                                    the details of Prime bidder, stake of each
                                                    member and outline the roles and
                                                    responsibilities of each member.

2.     The bidder/ Prime bidder and all its
                                                    Valid Certificate of incorporation issued
       consortium member should be registered
                                                    by competent authority in India, (for all
       under the Indian Companies Act, 1956
                                                    members in case of consortium)
       since last 5 years as on 31.03.2012

                                                    Relevant extract from Memorandum
                                                    and Articles of Associations of bidder or
       The bidder or the Prime bidder (in case of
       consortium) should be a Network Service      the Prime bidder in case of consortium
       Provider & should have been in business      Annual reports for last 5 years.
       for a period exceeding five years as on
       31.03.2012 in India.

3.     The bidder or the Prime bidder (in case      Valid Service Tax and VAT Registration
       of consortium) should have valid Service     Certificates issued by competent
       tax and VAT Registration in India            authority in India

4.     The bidder or the Prime bidder (in case
       of consortium) should be a                   Valid copy of Permit and License issued
       Telecommunication Service provider with      by competent authority in India
       valid NLD permit and Class A ISP
S.No                    Criteria                         Documentary Proof Required

       licenses.



       The bidder or the Prime bidder (in case        At least one project citation of the
       of consortium) should have their own           bidder/ Prime bidder with a copy of
       MPLS based VPN network.                        work order detailing .

5.     The bidder or the Prime bidder (in case of
                                                      Copy of valid certificate, certified by the
       consortium) should have a valid ISO
                                                      Company Secretary of the bidder/ Prime
       9001:2008 certificate, ISO 27001:2005
                                                      bidder
       and ITSM 20000-1 certificate.**

6.     The bidder or the Prime bidder (in case        Relevant extracts from the audited
       of consortium) should have an annual           financial statements of the bidder/
       turnover (Audited) of more than INR 300        Prime bidder (in case of consortium)
       Crores from Network related services, in       showing turnover details from Network
       each of the last three financial years as on   related services.
       31.03.2012. The turnover must be of the
       bidding entity.                                Certificate from statutory
                                                      auditor/Certificate from Company
                                                      Secretary of Bidder clearly mentioning
                                                      the turnover.



7.     The bidder/ Prime bidder (in case of
       consortium) should have experience in
                                                      Maximum 4 citations with the following
       setting up and operating atleast 1000
                                                      documentary proofs:
       WAN locations in India (excluding VSAT
       locations) across a minimum of 4 states.       Copy of work order; A certificate from
       (These 1000 locations should not be            the client stating that the network has
       spread in more than 4 projects, which          been established and that it has been
       should have been operational for atleast       operational for at-least 6 months ,,OR
       last 6 months).                                Work Completion certificate from client;
                                                      In case project is reasonably completed,
       At least one of the networks mentioned in
                                                      Certification Letter from the Client to be
       the above projects should have been
                                                      submitted, clearly indicating the extent
       implemented by bidder/ Prime bidder
                                                      of completion of project.
       for Government /PSU/ Bank / Insurance
       companies in India

8.     The bidder/ Prime bidder (in case of
       consortium) should possess a valid             Copy of valid Unified access Service
       Unified Access Service License, issued by      Provider License from the competent
       Competent Authority in India.***               authority in India.
S.No                   Criteria                         Documentary Proof Required




9.     The bidder/ Prime bidder or its proposed      Maximum 4 citations with the following
       consortium member /subcontractor)             documentary proofs:
       should have experience in providing LAN
       & Facility management services for            Copy of work order; A certificate from
       atleast 1000 buildings in India across a      the client stating that the network has
       minimum of 4 states. (These 1000              been established and that it has been
       buildings should not be spread in more        operational for at-least 6 months ,,OR
       than 4 projects, which should have been       Work Completion certificate from client;
       operational for atleast last 6 months).       In case project is reasonably completed,
       Facility Management would include             Letter from the Client to be submitted,
       desktop management, helpdesk, asset           clearly indicating the extent of
       management etc.). ****                        completion of project.

10.    The bidder or the Prime bidder (in case       Certificate issued by Head of HR of the
       of consortium) must have on its payroll,      bidder/ Prime bidder, certifying the
       at the time of bid submission, at least 100   number of Certified Network Engineers
       Certified Network Engineers.***               on its payroll.

11.    The bidder/ prime bidder and any of its
       consortium member(s) should not be
                                                     Declaration by the authorized signatory
       blacklisted by Central Government
                                                     as per format given in annexure
       Department or any Central Public Sector
       Unit

12.                                                  Earnest Money Deposit in the form of a
       Earnest Money Deposit (EMD) should be         Bank Guarantee issued by any
       submitted as mentioned in the RFP.            Nationalized bank

13.    The bidder or Prime bidder (in case of
       consortium) should submit letter from
       the Network equipment Original
       Equipment Manufacturers (OEM) for all
       active components confirming following:


       - Authorization for Prime bidder


       - Written declaration from OEM that the
       products quoted for this project are not      Manufacturers authorization form by the
       announced as end of life or end of sale       OEM as per format given in annexure

       - Written declaration from OEM that the
       support including spares, patches for the
       quoted products shall be available in
       India for next 8 years from the date of bid
S.No                    Criteria                        Documentary Proof Required

        submission




14.     The bidder or the Prime bidder (in case of
        consortium) should have an all India         Undertaking by the authorized signatory
        presence.                                    of as per format given in annexure

15.     The bidder or the Prime bidder (in case of
        consortium) should have purchased the
        RFP, and the copy of purchase receipt        Copy of receipt for purchase of RFP.
        should be submitted. The RFP document
        is non-transferrable document.






*Amended as per Corrigendum dated 10th May, 2013 of Request for Proposal for
Selection of Managed Service Provider for WAN, LAN, FMS and Video
Conferencing .

    **Amended as per point 8 of aforementioned Corrigendum

 ***Amended as per point 9 of aforementioned Corrigendum

****Amended as per point 10 of aforementioned Corrigendum

The relevant extracts of the aforementioned Corrigendum is given below:

S.      RFP        Page       Revised / Additional Text
No.     Volume     No.

8       Volume     42         Item no 5 of clause no. 5.3 has been replaced with
        II
                              "The bidder or Prime bidder (in case of consortium) should
                              have valid ISO 9001:2008 certificate and ISO 27001:2005
                              certificate."
9       Volume     43         Following points of clause 5.3 have been deleted:
        II
                              Point no. 8: The bidder/ Prime bidder (in case of
                              consortium) should possess a valid Unified Access Service
                              License, issued by Competent Authority in India.

                              Point no 10: The bidder or the Prime bidder (in case of
                              consortium) must have on its payroll, at the time of bid
                              submission, at least 100 Certified Network Engineers.

10      Volume     43         Item no 9 of Clause no. 5.3 has been replaced with
        II
                              9a) The bidder/ Prime bidder or its proposed consortium
S.    RFP      Page   Revised / Additional Text
No.   Volume   No.

                      member should have experience in providing LAN for at least
                      1000 buildings in India. (These 1000 buildings should not be
                      spread in more than 6 projects, which should have been
                      operational for at least last 6 months).

                      9b) The bidder/ Prime bidder or its proposed consortium
                      member should have experience in providing Facility
                      management services for at least 1000 buildings in India
                      (These 1000 buildings should not be spread in more than 6
                      projects, which should have been operational for at least last
                      6 months). Facility Management would include desktop
                      management, helpdesk, asset management etc. as detailed in
                      clause 8.5.2.1, RFP Vol I.




                        -END OF DOCUMENT-
 
 
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