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Income Tax Department has started two more taxpayer friendly initiatives 'Register for Home Visit' and 'Online Tax Help
July, 26th 2012
                         PRESS INFORMATION BUREAU
                           GOVERNMENT OF INDIA


                                                    New Delhi: Shravana 02, 1934
                                                                   July 24, 2012

        In order to make the Income Tax Return filing experience even more
convenient, the Income Tax Department has started two more taxpayer friendly
initiatives ,,Register for Home Visit and ,,Online Tax Help. To avail these
facilities, a taxpayer must visit the website and take help of
trained professionals either online or at their homes. The taxpayer can choose
between `online help' or `home visit'.

      On choosing the option of online tax help, the taxpayer can fill in his tax
related query along with his contact details. The online query will be resolved by
tax experts through Email or Phone within 24 hours.

        The taxpayers who choose to register for home visit, will be asked to indicate
in short the help required by them and a convenient date and time when the Tax
Return Preparer (TRP) can visit them for assistance. The help desk will forward the
query of the taxpayer to the nearest available TRP and fix the appointment
telephonically. The TRP will then visit the taxpayer and render assistance. The
facility is aimed to facilitate taxpayers in filing their return and thereby reducing
their cost of compliance. The TRPs are allowed to collect fee from the taxpayers as
per the TRP notification subject to a maximum of Rs. 250 per return preparation.
The facility for home visit by TRPs has been presently made available in few cities
such as Bangalore, Chennai, Guwahati, Hyderabad, Jaipur, Kolkata, Lucknow,
Mumbai, New Delhi, and Patna. The facility would be extended to more cities
during the next phase.

      The TRP scheme call center 1800-10-23738 may be called for further
information regarding these initiatives.

        The Tax Return Preparer Scheme is an initiative of the Income Tax
Department to help small and marginal tax payers in filing of their Income Tax
Returns. This Scheme is applicable to individual and HUF tax payers who can
take assistance of TRPs in preparation and filing of their Income Tax Returns. The
TRPs are self employed graduates who are trained by the Income Tax Department
for filing of Income Tax Returns as well as quarterly TDS statements. The TRPs are
authorized to collect nominal charges of Rs. 250 or less from the tax payers for
preparing their Income Tax Returns. The Department also pays incentive to the
TRPs for preparing of returns of tax payers which is a percentage of the total tax
paid as per the returns prepared by the TRP subject to a maximum of Rs. 1000/-.

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