News shortcuts: From the Courts | Top Headlines | VAT (Value Added Tax) | Placements & Empanelment | Various Acts & Rules | Latest Circulars | New Forms | Forex | Auditing | Direct Tax | Customs and Excise | Professional Updates | Corporate Law | Markets | Students | General | Mergers and Acquisitions | Continuing Prof. Edu. | Budget Extravaganza | Transfer Pricing | GST - Goods and Services Tax
Direct Tax »
 Income Tax Refund Alert! Waiting for ITR money? Here is the latest update
 Notification No. 86/ Central Board of Indirect Taxes and Customs
 Processing Of Income Tax Refund Returns Witnessed 20% Increase, Says CBDT
 Tax dept issues 21 mn tax refunds till Nov; ?1.46 lakh cr refunded
 CBDT notifies PAN-Aadhaar interchangeability
 NSE commodities segment gets recognition from CBDT, traders to get tax benefita
 CBDT retires 21 more tax officers in fifth crackdown on corruption
 BPO firms left in the lurch over input tax refund
 CBDT notifies TDS certificate to be issued by individuals deducting tax on payments to contractors
 CBDT notifies TDS certificate to be issued by individuals deducting tax on payments to contractors
 I-T department seeks Rs 1-trillion cut in direct tax mop-up targeta

CBDT allots quota to top brass
June, 07th 2016

According high priority to issues related to taxpayers' grievances, CBDT has brought a new mechanism where top officers of the IT department have been allotted a specific quota of complaints to monitor and track, from their origin to successful resolution.

The new initiative has come after Prime Minister Narendra Modi recently held a meeting on the subject on March 23 under the Centralised Public Grievance Redress and Monitoring System portal where he expressed the view that "high-level monitoring of public grievances is necessary".

Following the prime minister's instructions, a senior official said, the Central Board of Direct Taxes has ordered that all members of the Board and officers in the ranks of Principal Chief Commissioner and Principal Directors General will "personally examine" 10 grievances each, every week.

Similarly, all Chief Commissioners, Principal Commissioners and Commissioners of Income Tax will individually monitor 20 and 30 grievances respectively, every week.

The overall assessment and resolution status of the grievances compiled for a month will be forwarded to the CBDT by the first week of the succeeding month which will be subsequently sent to the Prime Minister's Office and Department of Administrative Reforms and Public Grievances for review, they said.

The official said the measure will not only ensure accountability in effective grievance redressal but also give a clear and real-time picture of the subject.

CBDT has also recently created a new structure in the IT department to exclusively deal with taxpayers' grievances and complaints related to delay in issue of refunds, problems in filing tax returns among others.

Home | About Us | Terms and Conditions | Contact Us
Copyright 2019 CAinINDIA All Right Reserved.
Designed and Developed by Ritz Consulting