It is seen that some of the candidates who had applied online, for May 2012 exam had paid exam fee online more than once, on account of failure in electronic transmission, lost transaction (after payment), card related problems etc.

Such online multiple payments received from the candidates have already been processed for the credit of the account from where the payment originated.

Details of such refunds are hosted on http://icaiexam.icai.org under the tab Check Refund Status

Candidates who have paid made such multiple payments may kindly check the status of the refunds made to them from the said site.

The refund entry credits/reversals will appear in the forthcoming cycle of the respective credit/debit card statement.

In case the refund entry is not reflected in their credit/debit card statement, candidates are advised to contact the credit/debit card Helpline numbers printed on the reverse of the credit/debit cards and take their assistance by quoting the refund number (ARN) given in the above mentioned site.

For any further assistance, candidates can also call the Helpline numbers of the Exam Dept at 0120-3054 851 852 853 835.