Latest Expert Exchange Queries

GST Demo Service software link:
Username: demouser Password: demopass
Get your inventory and invoicing software GST Ready from Binarysoft
sitemapHome | Registration | Job Portal for CA's | Expert Exchange | Currency Converter | Post Matrimonial Ads | Post Property Ads
News shortcuts: From the Courts | News Headlines | VAT (Value Added Tax) | Placements & Empanelment | Various Acts & Rules | Latest Circulars | New Forms | Forex | Auditing | Direct Tax | Customs and Excise | ICAI | Corporate Law | Markets | Students | General | Mergers and Acquisitions | Continuing Prof. Edu. | Budget Extravaganza | Transfer Pricing | GST - Goods and Services Tax
Popular Search: VAT Audit :: ACCOUNTING STANDARD :: ARTICLES ON INPUT TAX CREDIT IN VAT :: due date for vat payment :: list of goods taxed at 4% :: VAT RATES :: cpt :: articles on VAT and GST in India :: ICAI offer Get Windows 7,Office 2010 in Rs.799 Taxes :: empanelment :: Central Excise rule to resale the machines to a new company :: TDS :: TAX RATES - GOODS TAXABLE @ 4% :: form 3cd :: ACCOUNTING STANDARDS
« General »
 India’s GST among most complex in world, and it is 0% tax rate that is hurting the idea
 Can’t overrule courts with retrospective amendments, says Supreme Court
 Why tax planning should be an all-year round activity
 8 financial tasks you should do in the next 30 days
 Income Tax department may defend CPC in returns fraud case
  Income tax department sends notices to investors over tax treaty gains
 Seven months after GST rollout: Time for handholding over, Centre to intensify efforts to curb tax evasion
 Individual angels may get tax relief too
 The differences between tax and cess
 Startups that raised funds from angel investors face tax scrutiny
 Tax collection assumptions in India's budget ambitious

Ernst & Young: Indians have trust in the banking industry
April, 12th 2011

The credit crisis has had minimal impact on customer confidence in the Indian banking industry; 75% of respondents in India say their trust in the banking industry has grown during 2010, reveals a survey conducted by the consulting firm -- Ernst & Young.

Key drivers of customer satisfaction according to the survey christened as A New Era of Customer Expectation, are price, brand strength and personal attention. Customers in India are very satisfied with branch experience (84%), ATMs (81%), internet banking (79%) and mobile banking (59%).

However, the survey highlights that despite generally high levels of satisfaction with banks, Indian customers are generally leaving their main bank because of poor service. Half of customers who decided to leave their main bank did so because of general levels of service quality, while 38% cited product and service offerings.

In the future, 11%of the Indian respondents surveyed are thinking of switching their banks as against 7%of the global respondents.

Targeted switching offers will still be a rich source of new customer acquisition, while setting and delivering clear customer standards that are market-leading will pay dividends in terms of customer acquisition and retention. Viren H Mehta, director, Ernst & Young India said in a release.

Interestingly, the survey finds that 44% of customers worldwide say their confidence in the banking industry has decreased in the past 12 months.


Home | About Us | Terms and Conditions | Contact Us
Copyright 2018 CAinINDIA All Right Reserved.
Designed and Developed by Binarysoft Technologies Pvt. Ltd.
Article Management Solutions System Article Management Software S

Transfer Pricing | International Taxation | Business Consulting | Corporate Compliance and Consulting | Assurance and Risk Advisory | Indirect Taxes | Direct Taxes | Transaction Advisory | Regular Compliance and Reporting | Tax Assessments | International Taxation Advisory | Capital Structuring | Withholding tax advisory | Expatriate Tax Reporting | Litigation | Badges | Club Badges | Seals | Military Insignias | Emblems | Family Crest | Software Development India | Software Development Company | SEO Company | Web Application Development | MLM Software | MLM Solutions