UT residents will now be able to deposit monthly/quarterly/annual payments of their properties of ground rent, monthly rent, instalments, principal, interest and service tax at e-sampark centres. UT advisor to administrator Vijay Dev launched the service from e-sampark centre of Sector 32 on Thursday.
The initiative will give respite to allottees/residents who were earlier visiting the estate office to pay dues that is a cumbersome process. However, with start of this service they will not be required to visit or interact with the estate office.
Now, they can simply visit any nearest e-sampark centre to pay the dues without any hassle and also get a instant receipt thereof as well as SMS on your mobile. The facility has initially been extended to the residents of rehabilitated colonies having nearly 13.500 tenements sites.
Previously, depositing the dues or any payment was a lengthy process as the residents had to visit the estate office numerous times to settle the dues. Complaints of harassment against the estate office staff was a routine feature and most of the times allottees/residents were not given receipt immediately and in many cases receipts were not issued till realization of the demand draft. However, the new facility will bring a change in the standard of the estate office tenement rent deposit service as now the allottees/residents can walk into nearest e-sampark centre and deposit the dues by cash up to 25,000 and get a receipt there and then.
The average rent collection from each rehabilitated colony is 2-3 lakh a month and it has been observed in some cases that allottees/residents don't pay and arrears increase year by year only to result in litigation.
The facility is expected to improve the ratio of collection of rent in time and the estate office will also be able to close the long pending dues cases.
UT deputy commissioner Ajit Balaji Joshi said, "This facility will allow the citizens to access the estate office service without any hassle."