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Makes things easier for the tax payer
November, 06th 2015

There is now an effort being made by the income tax department to reduce the physical interaction between the taxpayers and the authorities. One of the ways in which this is planned is through the issue of communication for assessment for scrutiny through the electronic form by emails. This might seem to be a small thing of moving the assessment details from a physical letter to online but it is an indicator of a big change that can have a big impact on the manner in which taxpayers look at the department and how they feel comfortable handling the situation. Here is a look at what this change will entail and how an individual will benefit from the move.

Easy and quick

The first benefit that a taxpayer will witness when the scrutiny details are called for through the email route is that the process will be completed quickly and without any delay. There are times when the physical notice for the scrutiny often takes a lot of time to reach the individual and this leaves them scrambling to get the required information within the specified time period. When this is done through the email route then the question of wasting of time does not arise. The other benefit that comes along with this is also that there is a direct receipt of the details so it is also harder to miss. The fact that this will delivered in the inbox of the taxpayer means that this can be immediately seen and this will enable them to take quick action on the issue.

Clarity of requirements

Once the physical attendance in the income tax office is not required there is also a side benefit in the form of clarity of details that are required by the tax department. In case of an actual meeting there are a lot of instances wherein the tax officer wants a lot of additional details and documents that might not have been mentioned in the original letter which makes the job tough for the taxpayer. In case of an online response the details have to be clarified up front and this is what will have to be given by the taxpayer. This removes any element of confusion and makes the process easier to implement and hence is something that will benefit the tax payer.

Reduced troubles

There are also a lot of instances wherein the tracking of the details that have been given by the tax payer becomes difficult and this requires repeated visits to the income tax department. There are also cases wherein the matter does not get resolved and keeps dragging on for a long period of time. This can reduce if the online system is handled properly and this will prove to be a big boon for the taxpayer. Many of them are worried about entering the income tax department premises and hence this will also address this worry as they can submit whatever details are required online. This is the crucial part of the whole process. Just sending the notice online calling for details will not be the end of the matter because it is important for the reply process to be completed in a similar manner.


The manner of implementation of the process will be watched carefully because it has the potential to ensure that one of the biggest worries of the tax payer is addressed effectively. This will also raise the confidence of the taxpayer in the system and make the entire process smooth for them. This will take some time to show results but the direction is appropriate.

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