Latest Expert Exchange Queries

GST Demo Service software link: https://ims.go2customer.com
Username: demouser Password: demopass
Get your inventory and invoicing software GST Ready from Binarysoft info@binarysoft.com
sitemapHome | Registration | Job Portal for CA's | Expert Exchange | Currency Converter | Post Matrimonial Ads | Post Property Ads
 
 
News shortcuts: From the Courts | News Headlines | VAT (Value Added Tax) | Placements & Empanelment | Various Acts & Rules | Latest Circulars | New Forms | Forex | Auditing | Direct Tax | Customs and Excise | ICAI | Corporate Law | Markets | Students | General | Mergers and Acquisitions | Continuing Prof. Edu. | Budget Extravaganza | Transfer Pricing | GST - Goods and Services Tax
 
 
 
 
Popular Search: cpt :: form 3cd :: TDS :: ICAI offer Get Windows 7,Office 2010 in Rs.799 Taxes :: TAX RATES - GOODS TAXABLE @ 4% :: ACCOUNTING STANDARD :: ACCOUNTING STANDARDS :: VAT Audit :: empanelment :: articles on VAT and GST in India :: due date for vat payment :: list of goods taxed at 4% :: Central Excise rule to resale the machines to a new company :: VAT RATES :: ARTICLES ON INPUT TAX CREDIT IN VAT
 
 
« News Headlines »
 Income tax returns refunds: Here is where to file grievance
 Can the filling of GSTR-3B be avoided by filing GSTR-1, 2 & 3?
 CII seeks extension of time for filing GST returns
 A tax saver scheme with higher returns
 GST registration mandatory for TDS entities
 Govt rules out extension for filing GSTR-3B returns after December
 Tax department’s e-filing portal out of action for 2 hours
 Use ITR-2 to show salary and capital gains income
  TDS Applicability On Government Contracts Under Gst (Under Section 51 Of The Cgst Act, 2017)
  How to file ITR for FY 2016-17 and all the links you need
 All about E-way Bill under GST

Income Tax department orders better monitoring of complaints by taxpayers
October, 30th 2015

In yet another directive aimed at enhancing taxpayer services, the Income Tax department has asked its customer care centres to effectively monitor email-based complaints of assesses and diligently send them to tax officers.

The new directive comes at a time when Finance Minister Arun Jaitley unveiled two taxpayer- friendly initiatives of the department yesterday which envisage resolution of complaints without visiting a tax office and easy processes to obtain a PAN card.

Under the new instructions, the Aaykar Sampark Kendras (ASK) have been asked to forward emails received from the taxpayers to range in-charges who will subsequently send it to jurisdictional Assessing Officers (AOs) henceforth.

The region heads will keep track of the complaints of their jurisdictions and hence will ensure better monitoring of the complaints," a senior official said.

As per earlier norms, these complaints were used to be sent to the AO but were not monitored at various levels of hierarchy, which will be done now.

In some cases, they were forwarded by the ASK to the AO through snail mail and not email, which will done in all cases now.

The ASKs or the I-T customer care centres, are meant to answer queries related to the status of Permanent Account Number and Tax deduction Account Number applications, procedure of filing of Income Tax and Wealth Tax returns, refund related grievances and for redressal of other general queries over phone calls or email.


In order to provide quick resolution of taxpayer's grievance, wherever action is required to be taken by the officers in field formation, the Aayakar Sampark Kendra should forward the email to concerned Commissioner of Income Tax (Administration and Coordination) for onward transmission to respective jurisdictional Assessing Officers for necessary action.

The taxpayer may also be informed so that he may do further correspondence with the concerned officer," a recent order issued by the Systems wing of the department said.

This wing is responsible for the operations of ASKs in the department.

The e-Sahyog initiative inaugurated by Jaitley yesterday is aimed at reducing compliance cost, especially for small taxpayers.

It will provide an online mechanism to resolve mismatches in returns of taxpayers whose returns have not been selected for scrutiny, without visiting the tax office.
"e-Sahyog pilot project furthers CBDT's commitment to work in an e-environment and reduces the need for the taxpayer to physically appear
before tax authorities," a finance ministry statement had said.

In the pilot project, 91,000 tax payers have been identified, under which the assesses will be informed by SMS and email about the mismatch and then they will have to log in to e-filing portal of the tax department to see the mismatch.

 
 
Home | About Us | Terms and Conditions | Contact Us
Copyright 2017 CAinINDIA All Right Reserved.
Designed and Developed by Binarysoft Technologies Pvt. Ltd.
Binarysoft Technologies - Our Vision

Transfer Pricing | International Taxation | Business Consulting | Corporate Compliance and Consulting | Assurance and Risk Advisory | Indirect Taxes | Direct Taxes | Transaction Advisory | Regular Compliance and Reporting | Tax Assessments | International Taxation Advisory | Capital Structuring | Withholding tax advisory | Expatriate Tax Reporting | Litigation | Badges | Club Badges | Seals | Military Insignias | Emblems | Family Crest | Software Development India | Software Development Company | SEO Company | Web Application Development | MLM Software | MLM Solutions