Latest Expert Exchange Queries

GST Demo Service software link: https://ims.go2customer.com
Username: demouser Password: demopass
Get your inventory and invoicing software GST Ready from Binarysoft info@binarysoft.com
sitemapHome | Registration | Job Portal for CA's | Expert Exchange | Currency Converter | Post Matrimonial Ads | Post Property Ads
 
 
News shortcuts: From the Courts | News Headlines | VAT (Value Added Tax) | Placements & Empanelment | Various Acts & Rules | Latest Circulars | New Forms | Forex | Auditing | Direct Tax | Customs and Excise | ICAI | Corporate Law | Markets | Students | General | Mergers and Acquisitions | Continuing Prof. Edu. | Budget Extravaganza | Transfer Pricing | GST - Goods and Services Tax
 
 
 
 
Popular Search: form 3cd :: ACCOUNTING STANDARDS :: empanelment :: due date for vat payment :: cpt :: articles on VAT and GST in India :: ICAI offer Get Windows 7,Office 2010 in Rs.799 Taxes :: TDS :: ARTICLES ON INPUT TAX CREDIT IN VAT :: list of goods taxed at 4% :: VAT RATES :: ACCOUNTING STANDARD :: VAT Audit :: TAX RATES - GOODS TAXABLE @ 4% :: Central Excise rule to resale the machines to a new company
 
 
« Latest Circulars »
 Formation of new districts in the State of West Bengal - Assignment of Lead Bank Responsibility
 Investment by Foreign Portfolio Investors in Corporate Debt Securities – Review
 RBI-Issuance of Rupee Denominated Bonds (RDBs) Overseas
 Inclusion of “Suryoday Small Finance Bank Limited” in the Second Schedule to the Reserve Bank of India Act, 1934
  Trade Repository for OTC Foreign Exchange and Interest Rate Derivatives
 RBI to regulate peer-to-peer lending firms
  Export Data Processing and Monitoring System (EDPMS) Issuance of Electronic Bank Realisation Certificate (eBRC)
 Export Data Processing and Monitoring System (EDPMS) Issuance of Electronic Bank Realisation Certificate (eBRC)
 Auction for Sale (Re-issue) of Government Stock (GS)
 RBI-Auction of Government of India Dated Securities September 18, 2017
 RBI releases Handbook of Statistics on the Indian Economy 2016-17

RBI-Customer Service in State/District Central Co-operative Banks (StCBs/DCCBs)
October, 27th 2014

RBI/2014-15/272
RPCD.CO.RCB.BC.No.36/07.51.010/2014-15

October 22, 2014

The Chairmen
All State and District Central Co-operative Banks (StCBs and DCCBs)

Dear Sir,

Customer Service in State/District Central Co-operative Banks (StCBs/DCCBs)

Customer service has great significance in the banking industry. The banking system in India today has tremendous outreach for delivery of financial services. It is expected that the quality of customer service will show commensurate improvement in line with the increasing expectations of the banks’ customers.

2. Reserve Bank, as the regulator of State/District Central Co-operative Banks (StCBs/DCCBs) has been actively engaged from the very beginning in the review, examination and evaluation of customer service in StCBs/DCCBs by means of various guidelines issued from time to time to the StCBs/DCCBs. On a review it is felt necessary to issue additional instructions to StCBs/DCCBs on other areas of customer service aligning with those issued to Scheduled Commercial Banks. These guidelines would be required to be complied by StCBs/DCCBs in addition to instructions already issued on Customer Service. The additional guidelines are given in Annex.

3. Please acknowledge receipt to our Regional Offices concerned.

Yours faithfully,

(A. Udgata)
Principal Chief General Manager

 
 
Home | About Us | Terms and Conditions | Contact Us
Copyright 2017 CAinINDIA All Right Reserved.
Designed and Developed by Binarysoft Technologies Pvt. Ltd.
Binarysoft Technologies - We Bring IT. Offshore software outsourcing company. We use Global Delivery Model (GDM) and believe in Follow The Sun principle

Transfer Pricing | International Taxation | Business Consulting | Corporate Compliance and Consulting | Assurance and Risk Advisory | Indirect Taxes | Direct Taxes | Transaction Advisory | Regular Compliance and Reporting | Tax Assessments | International Taxation Advisory | Capital Structuring | Withholding tax advisory | Expatriate Tax Reporting | Litigation | Badges | Club Badges | Seals | Military Insignias | Emblems | Family Crest | Software Development India | Software Development Company | SEO Company | Web Application Development | MLM Software | MLM Solutions